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Fucking every hour this shitty service goes out. Fuck you, you ruined my life comcast.
Called Comcast on May 30, 2018 3 times and each time was told different prices. We were paying $230 per month for Triple play and needed to save money. Christine priced us one quote. Then I called back and another lady (didn’t get her name) but she couldn’t help us so she transferred us to Dana and she was not helpful at all. First she said she could get us to $194.75, I said I needed something better. She quoted us 20 basic channels and internet for $175.77. I was not happy cause saving us $40-$50 was not enough. I told her just to give us internet and we’d get an antenna. So, we are to pay $102 (we shall see) a month for internet. We hooked up the antenna and have over 20 channels. I’ll take saving $125 per month.
My friend who lives not to far from me says she pays $140 with tax for triple play and gets the best internet and all the channels they offer. We were quoted $195 after paying $230..
My uncle pays $89 plus tax for internet and basic TV (not HD) and they also get free HBO and On-demand. We were quoted $175 and wasn’t offered hbo or on demand.
How can they get away with offering people different prices?
We’ve been a “loyal customer” since 2009. Loyal customer means treating us with respect and actually trying to assist us when we call. It also means they want to keep us as customers and try quoting prices that make since.
Fucking internet goes down every goddamned day. Several times. It's so fucking annoying but it seems to have gotten marginally better recently. Whoever fucking made Comcast should die in hell. FUCK COMCAST.
I wanted to switch to fios but they charge $60 for them to send some asshole to your house to un-plug and bring back the router they lent you. Why cant I just do that myself you pig company. Hell, i'd even drive it to you for free.
worst provider EVER. Would give 0 stars
I moved apartments and of course the only provider in my area remains Comcast/xfinity. I tried to hook up the internet myself but since it is a new complex of course it doesn’t work and I need a technician. I called in hopes of being able to fix it on the phone. Nope! Can’t do it. They have to schedule a technician to come. Ok that’s fine when is the soonest they can get one out? 8 days!!! Ridiculous. Guess what? There isn’t a damn thing I can do about it since they are the only internet provider in my area. I work on the computer and now have to spend several hours a day at somewhere I can access internet. Really wish I could cut them off and sign up for any other company besides them!! Can’t wait til my lease is up. The new area I move to will have to have to have a different service provider in the area. I’m tired of being forced to pay their ridiculous prices and get shitty service from them in return for my forced loyalty. FUCK YOU COMCAST.
We cancelled TV service 3 years ago, bought a 25 dollar antenna (RCA) and get better picture quality all for free. We get all of our local channels and then some (52 in total). Best thing we ever did.
I had to give 1 star, no place for minus star.
Service has been going down several times a day for a month. I call to reset the signal, it works again, then it goes down. Technician comes to the house. Moves the modem. Seems to work, but then it goes down regularly like before. A customer service agent says I need to get a new modem (even though my modem is less than a year old). Ok, I get a new modem -- Comcast certified, DOCSIS 3.0 and all that. Service still goes down three times a day. Did a before and after speed test with the new modem -- and speed actually went down from 86 MBS to 80 MBS. I pay for "Blast" service, which is supposed to give up to 250 MBS. It is like paying for fillet, but the waiter gives you a cheeseburger. Comcast SUCKS!! And, there is no competition where we live, so we have no choice. F*** Comcast and all its offspring for eternity.
My wifi connection is constantly interrupted. Very inconvenient. I'm going back to Verizon.
I review all the time. Yelp, Talk to supervisors. Give plenty of positive as well as negative feedback.
Honestly, I have been on the phone with Comcast for 2.5 hours. They are idiots over there. They fucked up my entire login information. Inept people. They dont know how to do shit and just confuse people. Fuck them for having a monoply and the goddamn CEO roberts. You are an idiot too. lets take an IQ test. I am sure i would win. You just know more about diplomacy and climbing the corp latter than I do. But you are running a piss poor organization.
I can’t do jackshit because every 30 fucking minutes our internet has a stroke and dies for another 3 hours until it gets back on for another half hour.
Call them up and try to be polite and pleasant. Guaranteeed whomever answers the phone will go out of their way to pick a fight. Rude and condescending until you are miserable like them. TODAY I GOT TO CANCEL! BYEEEE!!!
So, I've met Brian Roberts. He's a very average person -- only able to rise behind a disgustingly corrupt father -- a quintessential modern American success. Frankly, he is feeble — intellectually, physically and emotionally. My fantasy would be to have him placed in a UFC cage match with each customer given 10 seconds to pound on him until he is no longer recognizable -- not as Brian Roberts, but as a human -- for he is not. A crushed skull, flattened ribcage, disjointed limbs, dark blue bruised flesh soiled with dried blood is the image I have. I would like him to feel the collective insult of paying what we all pay for a zero-confidence product suite with no competitive alternative. Does that sound angry? Of course. But what do we have when all recourse in honorable legal channels yields nothing? Pay-per-view public execution anyone? Now that would get some ratings. We could get President Trump to MC.
Missed the last 6 mins of the finals....fucking bs. The service is so night and day its not even funny. Fuck you comcast you monopoly having mutherfuckers.
WHY DOES THE RACE ANNOUNCE IN SPANISH? BUT THE ADVERTISEMENT IN ENGLISH? WHEN I LIVED IN DALTON! GA. NO PROBLEM WITH OPTILINK. TLC NO SOUND. SPANISH WHEN I DO NOT SPEAK OR CARE TO SPEAK SPANISH. NOR DO I NEED SOME WOMAN EXPLAINING SCENES IN MOVIES ON TCM. WHAT IS WRONG WITH COMCAST-INFINITY?
My mother died back in Sept. She had comcast for phone, internet and one cable box. I was not allowed to cancel her account over the phone as I was not a listed agent on her account. I went in person to the comcast store (something we all love to do especially since it closes at 5 pm on weekdays).
I was told by an employee over the phone I would need her death cert. and my birth certificate and a copy of her will making me the executor to cancel the account, along with all her equipment. I had an easier time cancelling her credit cards.
I bring all this stuff with me and the employee doesn't even look at the will, birth cert. or death cert. The guy accepts the equipment and gives me a receipt. I leave thinking ok that's over. I had already had her mail forwarded to my house and about a week later I get a final bill for all the equipment plus October, it's ridiculous.
I call and of course it takes hours of talking to useless people, hanging up on them and getting another useless person. I read off the serial #'s for the equipment on my receipt to one guy and he says he'll have to route that info. to the proper department for me. Not very reassuring.
I wounded up shaming them by posting the situation on their website. I found another post by someone who had the same thing happen! I added my post which was not flattering about how they were trying to rip off my deceased mother and mess with me when I just lost her.
Finally someone online helps me (they really wanted to put that solved stamp on my post) a month later I get a bill for $7 something and I pay it. Thanks for making a shitty time even shittier comcast. BTW comcast pays our city a fee to be the only provider. Politicians are not going to help, they're all paid off.
Unless enough of us call our representatives and local officials and say we're voting you out unless you do something. But that's a long shot.
FUCK YOU COMCAST!!!!!!!!! ROKU for me.
I noticed an annoying issue that happened when I copied text from the bottom of an email I was responding to and then pasted it into the same message using Comcrap's Xfinity Connect web-based email. I copied links that appear in a Yahoo Group message and pasted them into the body of the message I was composing.
Annoyingly, doing this causes the message to jump/scroll to a point midway down in the message below the area where I was currently typing. Then you have to scroll back up to find your place in the message in order to continue typing!
Fuck you, Comcast!
For the past 30 minutes my internet has been going out for about 2 minutes every 5 minutes. It's like someone at comcast fell asleep on the 'reset server' button and it just keeps resetting. They are the greediest and least caring company out there. I every comcast executive is raped by a silverback gorilla
It's a great time in my life. This is the month that I get to tell Comcast to fuck off and cancel their shitty service - but guess what - their cancellation department "the loyalty department" is closed at 8:30pm on a weekday. But you can still ORDER NEW service? That's charming. Fuck you, Comcast.
send mail to my address to sign up for Comcast. Shows I have service for this address. ....but want to charge me 6,000.00 for service.
been a customer since 1991.
Channel line up reduced every year of contract in our community. Rates increased every year. Now only gud channels are subscription. Internet continuously drops only to reset at much lower speed then we pay for. The only reason this company exists is that they contribute tons of $ to politicians in WAshington to ensure their monopoly.
I sent the following email to Brian Roberts to get a simple change of service completed. Maybe your Rating system should have negative stars.
Comcast still has the absolute worst customer service. I shouldn't have to contact the FCC just to address what should have been a minor issue.
My account number is xxxx-xxxx-xxxx-xxxx. My cell number is xxx.xxx.xxxx.
I spoke to an online agent today to downgrade my Performance Tier internet service; 60MB download to the 25 MB download tier. The agent explained that I would need to speak with the retention dept. because of downgrading my service. He explained that he was making notes in my account so that the retention dept. would know what I wanted to do and I would not have to tell my story over and over again. That would have been a wonderful thing, but alas it was all for nothing. His name is Jerry and he provided more help than the next four people at Comcast.
I next called the retention dept. and spoke to a female that seemed to be lost. Even though the number I was calling from is on my account, she repeatedly asked for my telephone number and the name on the account. I realize that your agents need to confirm customer data at the start of the call, but I don't see the need to have to repeat this information at multiple points throughout the conversation. She wasn't very sure of what she could do. She offered to send me to Technical Support to resolve my account change. I explained that "I was told I needed to talk to Retention. I didn't need to talk to Technical Support because the service is working properly. I just needed to change the rate I pay for my service”. She then proceeded to try and upsell me... telling me I could get a free cable box and video service. I told her I did not want video service or a cable box, just change the speed tier for my internet. She then transferred me to Technical Support.
I next spoke to a female from tech support. She was just as puzzled as I about why I had been dumped off on Tech Support. She apologized and explained she would get me a retention agent.
Now I'm speaking to a male from retention. Because I was so exasperated at this point, I demanded to speak with his supervisor. He attempted to gather my account number, name, etc. while ignoring my demand. I restated my demand to speak to a supervisor. He stated that he would not get a supervisor until he had my data. I can appreciate that your supervisors are extremely busy apologizing for your horrible customer service agents, but no one seems to care about the customer’s time. About having to speak to one person after another and getting nothing resolved. Comcast does absolutely nothing to keep its customers. Reduced rates are only to entice new customers. This is like an abusive relationship. I could always go elsewhere. Oh, no! I can’t because there is no other provider in my area
I next called a number for your Comcast Corporate Customer Service. Surely this will get resolved now. Imagine my disappointment. The female I spoke to was efficient and quick and said that she could give me the 25mb speed for $49.99 for one year. Excellent let's proceed. Imagine my surprise when the link she sent to me was for a 2-year term, and after the first year, it would be just as expensive as the higher speed Tier that I currently pay for. She tried to tell me that the higher price, within $5 of the performance tier, was the regular price. That must have been another “alternate fact” that seems to be floating around.
Next, I start looking for an email address for customer service at the corporate level. No surprise that nothing was listed.
If you had a competitor in my area, I would never have Comcast again. What is it like to have your customers hate having to deal with you? I shouldn’t have to email corporate executives to get a simple change of service resolved. I am hoping that one of you can direct this email to someone that can assist without being inflicted with further mental abuse.
Painfully, Holmes Lewis
This company sucks, i rent so i cannot choose another cable/dish network, i cannot explain this enough, but xfinity/comcast sucks huge hairy balls! Internet cuts in and out every day, tv doesnt work right, always having problems, whenever someone is ready to look at the box, it magically starts working again
ARRRRGHGHGHGHGHHGHGHGHGHGHG!!!!!!!!!!!!! SOOOOOOO ANNNNGFGGGRRRRYYRYRYYYYY!!! We call to see what is available, they switch us to another package to save a couple of bucks. We lose truTV and we can't get our previous package back because it was previously grandfathered in!!! Fuck you Jekyll Comcast and your Hyde Xfinity! Dropping to just internet access because we can't get anything else where we are, picking up OOMA for phone, and will just stream shit. I'd rather pay a per episode purchase fee than put the $$$ in their pockets! You don't deserve the one star that I am forced to add!!
Comcast reps lie. I had 2 boxes to go with my 2 televisions and suddenly my bill more than doubles. I call and talk to one rep after another saying I DO have 4 boxes (and the modem) and I upped my internet and I WILL pay for them. No one can tell me who or when i got the additional ... just that I gotta pay if I want cable and internet. SCREW THEM. I told 'em to shut it ALL down. Then I began to get calls on our 2 cells AND my work phone and along with home and work e-mails saying I have 5 pieces of equipment and must return them. I had my hubby go there and talked to them ... several times and he left with our 3 pieces cause no one would take them if we didn't have the mysterious "other two." After 4 trips he finally went when a supervisor was there and they guy took what we had and said OK. I was told I would get a receipt ... never happened ... and I am still getting the phone calls to return the 5 pieces of equipment. I WILL NEVER USE COMCAST AGAIN! THEY LIE AND RIP THEIR CUSTOMERS OFF! I HATE THEM SO MUCH AND CANNOT GET THEM TO STOP CALLING. I got an e-mail for "A few questions about your recent store visit" and "We'd like your feedback". I was asked this ... "Thinking about the whole experience of having an issue and contacting us to fix it, how likely are you to recommend Xfinity from Comcast to friends and family?" When I hit ZERO on the scale, suddenly I got this huge pop up saying "We're sorry. The survey to which you were invited has expired." IT WAS SENT MAY 17 AND I RESPONDED TODAY ... MAY 22. IT HAD ONLY BEEN 5 DAYS EVEN COUNTING THE ACTUAL DAY SENT AND DATE ANSWERED. I think they have the scale set so if you give them a low score they can reject it. More lies. IT IS WHAT THEY DO!!!!
They have been upgrading there e-mail system again. So what does that mean. It means they loose customers e-mails or don’t deliver them at all. In this case it appears they can’t find a way to deliver to Apple products. Right now I have been on the phone with customer service for over 45 minutes What FUCKIN IDIOTS!!!
Comcast took even more decent channels away from their expanded basic lineup, Disney, food network, the weather channel, trutv, cartoon network, etc. They have a bunch of shit channels with old, old unwatcheable crap besides just the basics. I'm so lucky. I can watch Gomer Pyle and D movies from the 50's!
THERE IS SO MUCH PACKET LOSS AND YOU CANT DO ANYTHING TO FIX IT, RESETTING YOUR MODULE AND GATEWAY DOESNT WORK, AND CALLING CUSTOMER SUPPORT IS USELESS.
About time someone did what I've always wanted to do. You implemented my idea.
That's right FUCK YOU COMCAST. YOU ARE NOT GODS AND YOUR SUPPORT SUX THE BIG ONE!
Approximately 20 minutes ago Comcast remotely reinitialized my network for whatever reason I haven’t a clue. I guess my $204.00 a month isn’t enough to deserve a consistent connection any longer. WiFi now keeps cutting out..... every several seconds for 2-3 seconds then back for a bit then down for 30-45 seconds at a pop. Wonderful. You suck, comcast. Sure glad you’re patting yourselves on the back again for generously increasing upload/download speeds. You are so full of shit. I just want my 25 mbps to fucking work. You fucking assholes. I will be canceling my x-fifty home and cable. I am forced to keep your wifi until I can find another provider. Fuck you, you dirty rotten sons-of-bitches. Go fuck yourselves. Trying watching programs yourselves with the shitty connectivity you provide.
And I have a good router/modem, too. Fuck you, you fucking fuckers.
Fuckers. Fuckers. Fuckers. 40+ years of your bullshit is enough. So long fucktards.
Disgusting company. Here's an idea I'd like to float: California loves its propositions. What if there was a proposition called "Make Comcast pay a monthly $1,000,000,000 equipment fee for destroying constructive capitalism in America".
Bunch of f'ing crooks. But LOL I'm using an "unsupported" cable modem and avoiding their rental fees. I am using their cheapest plan here in Vermont,
which is 49.00 for 10 Mbps. More than adequate for my own VOIP (not Xfinity)
and other services. Of all the bills I pay -- I hate paying Comcast every month the most. 49.00 for a basic connection is a rip-off. Service calls? I avoid them like Ebola.
Where's the competition? Where's the FCC stopping this monopolistic company from operating? FU Comcast. Burn in hell! Die MF. They made me give one star to post, or they wouldn't have gotten that!
COMCAST SUCKS AND ARE LIARS AND STEAL THE CONSUMERS MONEY. They recently just took away channels from the basic package that for the last year they havent billed me correctly any month. THEY took away Food Network, The Weather Channel, Cartoon Network and who jnows what other ones. This is just wrong. Shameful. They already rip you off and they just keep it up. HIW DOES THE GOVERNMENT ALLOW THEM TO DO THIS. THEY MUST BE PAYING THEM OFF OR SOMETHING. These channels were part of the package of what i was told. How can they be allowed to do this? I bought a Roku yesterday and an antenna for local channels and will be cancelling in the next week. I AM DONE
Scheduled THIRD visit for install from 3-5pm, they give ZERO notice that they moved it to 12-2pm and told they're on way at 12:15pm, got into a VERY expensive Lyft ride from San Francisco (office) to suburbs (home) and they would not wait...FUCK YOU COMCAST!
And of course no other options but their evil, shitty monopoly, so get to do this for the FOURTH fucking time on Friday. I hope their executives, along with Ajit Pai, all burn slow, painful, excruciating deaths for all their bullshit and money hoarding.
P.S. This does not include all of the issues I've had previously with Comcast, just their latest round of bullshit. Ugh.
Exfinity ,It's still Comcast. Whatever!
Shitty ass internet paying for blast pro teir and yet i cant even have good connection ever cant evem stream hulu
We should be able to give minus stars for this awful company! Their bait and switch tactics should not be legal! I can't wait to move far away from this greed!!
Beware Comcast latest scam: late fees!
-10 stars rating.
FCC do your job and finish this crooked company! Comcast was changing the biller and my payments were not posted on time. The new biller was not sending the bills and the old one was rejecting payments. Comcast conveniently charged me the late fees, reversal fees, etc.
I had my internet connect go out five times in the last hour. It is so fucking annoying my mother had to leave to get her work done because the internet is so bad. I hope comcast serves all government officials and its so slow for them they shut you down. Fuck your monopoly comcast, fios is better.
internet goes out, the fuckers wont even reimburse you unless you call them to tell them to. 20 years, and they still have the worst fucking internet ive ever used
every time I use their 1-hour pass it keeps cutting off and it acts really slow.
You suck and if I had another alternative I would take it in 2 seconds
I have had a hell of a time with comcast. Last year, I lived in a 4 person apartment that had Comcast (I mean, Xfinity, because they want you to believe the two things are entirely different) internet and TV service. I was the lucky bastard who got to set up the account and pay the bills. So, come moving time around June 2017, I figured I should transfer the account to one of my roommates. Easy, right? NOPE. There wasn't a Customers Ser-Gofuckyourselves-vice Center anywhere near me, and I work long and sometimes weird hours anyway, so it would be near impossible to make it out there. So I request the forms using the online chat (because having an e-mail for support would make it too easy for us), get the forms, fill out the forms, roommate fills out the forms, all set, right? Nope, wrong again. Luckily, my ex roommate was added much earlier to that account so he could pay bills and stuff, because even though I had moved out, I was still apparently the account holder. We tried getting the RIGHT forms and sending/signing them again a couple more times, each time thinking "oh, this is taken care of now". Nope. Finally, after 9 months of calling their customer disservice lines, I tried making the time to schlep over to the customer disservice center near my new apartment, only to discover they are only open during weekdays, and only from 8 am to 6 pm (which, if you've ever worked a 9-5 job, you would know makes it impossible to go there without blowing off work), except on Friday nights, where they're open til 8 (because that's what people would love to do, get off work on a Friday and go to goddamn Comcast). Marched down there again on Friday evening, and was handed a couple forms that HAD TO BE NOTARIZED (because yeah, you can totally find a notary public at 7 PM on a Friday night). I won't even go into the ordeal of finding a notary (even though they're in banks, and even though state law says a notary public cannot refuse service to someone due to being a non-customer/client of their employer, it happens anyway). So I get these forms notarized, bring them back (leaving work early to get there on a Monday by 5:30), and am told that I would be off the account. Well, I was, except that now they created my own account (or maybe created a new one for my ex roommate? Not sure, and of course they love when they can obfuscate enough that even the customer has no idea what's going on), keeping my address (although they wrote the wrong word and have a non existent address on file for me), phone number, name and Social Security digits (not sure if all 10 or just last 4, either way it's at least 4 too many). And of course, the guy who couldn't possibly be moved to give a fuck in India (or wherever) told me "I would advise you please to use professional language" (because yeah, I'm pissed, I'm gonna swear, and oh by the way if you want your customers to act professionally you could start yourself, it is not the least bit professional if an organization does everything in its power to keep you in the dark and either continue to take your money or fuck up your credit when you stop paying). I finally get him to tell me the number to call to cancel my damn service, and the robot of course doesn't understand what I'm saying. Took 5 minutes to get me an actual human, who informed me that it's policy to keep customer information on file (even when the customer wants absolutely nothing to do with them anymore)... And now for good measure I get to trek back to the customer disservice center this Friday night to confirm that they have absolutely none of my information.
TL;DR it's taken nearly a year to remove myself from Comcast and it may take longer still and this is beyond infuriating.
Earth is hell and Comcast is the devil.
A data limit on all home internet plans? and they never tell you this when you sign up.
Also they raised our monthly rate by $5 per month with no notice and then have the balls to tell me I'd be breaching my contract if I closed my account early.
This company is gonna burn so hard.
I was offered a $200 rebate for signing up but Never received it and was charged $200 for cancelling after a year of service. Then after accepting my payments they sent me to collections for a mere $78.00. I wouldn't recommend this company to my worst enemy. Not to mention, I believe that if you are dealing with a local company, you shouldn't have to talk to someone in India when you call customer service. FUCK YOU COMCAST and GOOGLE and YOUTUBE and the rest
Fuck you comcast. What is channel 9 in HD? No problem, scroll through over 1000 channels of bullshit 4 at a time until you find it.
i been with comcast 1 year 7 monthes!! Not one singles month has my bill been close to what i signed up for!! price between 600, 299 bucks a month!! the CS WILLL OUT RIGHT LIE TO YOU OVER THE PHONE,,, MAKE SURE you save your paper bill,, doesn't matter much because it always something you did to didn't do!! i cant wait till this company goes under bankrupt off the face of the earth!! just like version!! its a sad day when hard working people are being taken,,, what a bunch of shit sticks stay the fuck away from the contacted,,,, question,,, if i rent a box,,,, at 25 bucks a month for 2 years it shouldn't be mine,,, since they alway seem to upgrade as soon s u think you have the latest one,,,, no,,, they will charge you couple hudred bucks if not returned,,,, i hope you like watching the same movies and shows over and over,, and having you shows turn payed only right in front of your eyes,, i could go on for ever fuck COMCAST!! I WISH I COULD GIVE NO STARS,,, FUCK COMCAST!!
Ever try watching a movie on comcast. Try watching Bourne, the Ultimatum. Seriously, an ad every 10 minutes. And the ads themselves run several minutes. You can't keep track of the movie, you lose interest, and get frustrated by the constant ads. So I went to Amazon Prime and rented the movie for $4 and NO ads. Wish I had done that sooner.
Their service is shit. It goes out all the time, most likely due to someone stealing bandwidth yet the idiots at Comcast are too stupid to figure that out. They are just interested in getting paid and not fixing their shitty network.
Just wait until you want/or leave Comcast. Small Business Owner who moved Locations and asked to have my Phone Number Ported over to new location (Comcast not a choice to use)...For 3 weeks, my Biz Phone says "No Longer in Service"...Imagine you move your Business and your phone says this when someone try's to call. Theytjink mt Biz has closed all together. I've had this number for 7 yrs.
Now...I have had 4 Seperate Calls. 3 on hold for 1:45 minutes and had to drop. 4th call today...Women finally tells me that Number has been "Released" !? Meaning gone. She was going to try to help me. I told her about other Calls and asked her to please just check in so I know I am still on hold (no music). She also takes my Cell Number for any issue.
THIS time, we left my Speaker on for 4 HOURS!!!
Issue still not solved.
That's my story...do with it what you will.
They don't even rate as a 1 one!!! I read a few of these reviews and I agree with what I read! They have us here in a bind because they are the only ones with the service other than satellite! If I went with satellite I would be jumping from the fry pan into the fire for ripping off their own customers! The thing is that the government in this messed up state brought them here and is allowing them to rip off us! They don't care about its own people all they worry about is how much money they can fill there pocket with! Comcast helps this to happen by giving the state a little extra! Pay off!!! Ya I am talking about vermont! Were on to you vermont gov! How do you think you kidding anyway? It's getting so only the rich and live in this Fed up state! Yep the ones that work in the government! Or the head bull crap at comcast! Wow I could go on and on about this! F-U vermont!!!
First representative: You have a grace period of 10 days before you'll receive a late charge fee.
Me: Do you have that in written form? (I'm trying not be be a fool)
FR: Sorry, I can't send you an email on that.
Me: I'm not asking for an email - just any documentation that what you're saying is accurate.
FR: Sorry, I can't provide that email.
Me: May I speak with a manager who might be able to provide any documentation?
FR: Certainly, hold on.
Manager: blah, blah, blah - How can I help you?
Me: The last representative just told me that I have a grace period before I'll be charged a late fee. I just want written documentation for that.
Manager: You have a six day grace period before you're charged a late fee.
Me: That's why I need documentation - the last rep just stated that it was a 10 day grace period. It seems like the information provided changes with the rep with whom one is speaking. I need some sort of written documentation that I can turn to when the next rep says there is no grace period.
Manager: We can't send an email to confirm that.
Me: Still not asking for an email - just any documentation whatsoever.
Manager: But we don't have the ability to send an email to confirm.
Me: Fuck you, Comcast.
Would have been better if you took a shit on my porch and run away..Instead of hooking your services up
Zero stars and zero fucks..I hope your servers explode..and your shitty company goes down fast
In my area, if you want high-speed Internet, you hare pretty much at the mercy of Comcast. They certainly know this and treat customers accordingly -- meaning very badly. I have been fighting with the company for three years and have made zero progress. Every single night, while attempting to unwind in front of the TV, we lose audio, video or both at least several times. The audio is always out of sync, much like the early "talkies" where you hear the words and then the mouth moves. The feed is choppy and often pixalates into nothingness. We also constantly lose channels --often in mid-broadcast. Meanwhile, it has now been four days and we can still not retrieve any voicemail. Our phone service is prone to crashing at least two-three times a week. Friends, co-workers, clients and family all know to call the cell since the Comcast phone is so unreliable. Then there is the Internet...yeah, about that high speed: many times the connection is slower than old dial up and much less reliable. Try listening to music or watching even the simplest video and good lucj --90% of the time it doesn't work. We lose connection at least 4-5 times a day when I'm trying to work online. It's gotten so bad that I often go to the coffee shop to work instead of fighting with the system in the home office.
So, we've tried contacting Corporate, all the way to sending carpet bombs begging for help. When they even bother to respond, it is lame. They send the same idiot techs out who try the same approaches every other tech tried and that failed to fix anything. Bottom Line: Comcast is a monopoly and knows it doesn't have to deliver on their contract or assist customers. They simply DO NOT care.
me myself, hairy dick is good. i love hairy big sloppy loppy dick!
They say unlimited, then you get fuck on the interent and other tings with it. When you are only paying 200 plus for it. Fuck you comcast!!!!!!!!
Fuck you comcast, you bullshit your way into peoples homes and for what? To give them shit fucking service for the remainder of their contract? Then to top it off, you FUCKING CALL MULTIPLE TIMES PRETENDING TO GIVE A SHIT JUST LONG ENOUGH THAT YOU CAN TRY TO SELL MORE OF YOUR BULLSHIT. SINCERELY, go die in hell. I hope Satan fucks you all in the ass for eternity. FUCK YOU
someone took my comcast because im a massive LOSER
I had the triple play (phone, internet, tv) with the rate guaranteed forever. They put a filter on the line so I got nothing, and said that I had to get a new deal to get the filter taken off. The price went up $50.00 a month and I even deleted the phone . They cheat and lie. I can't wait until 5g puts them out of business. Everyone I know hates them but they have a monopoly until 5g comes out. They function as a practicallyunregulated monoply that abuses their own customers.
My damn bill changes each month for the worse ! I have a 2 year contract--some months its $3 more next its $18 more the $13 WTF--then I call and explain to the bafoons (everytime I call I get a Filipino in Manilla) they always quote that taxes went up-5 straight months ? I ask what my bill should be I get different answers-I go to a supervisor or solutions team and they give me a credit--the next month I am charged the creit this has gone on for a year. And I have lost some of the channels I had--fuck them
No stars. One person tells you one thing, another says the exact opposite and a third even has a different answer for the same issue. When I asked to have the phone number to Comcast Corporate Customer Relations, I was told “we are not allowed to give that out because they don’t want to deal with complaints, that’s why they have us. You can write them though!”
Today is the day I have waited for. I have wave G internet, and Direct Tv Live (streaming live and on demand - all the same channels). Tomorrow I can take all my equipment back and say “fuck you Comcast!”
They have an option on their web page for you to view different packages, but when you try to access it, they tell you to call customer service. The last time I chatted with customer service, they pressured me to buy a (temporarily) less expensive package with crap I didn't want. Was obnoxious. They should have to take down the shopping option since they deny use of it. I hate to take out a new service because of the hassle, but Comcast is ripping me off. My service is way too expensive and they do everything they can to keep it that way. Someone needs to jerk them into line. They shouldn't be able to get away with this.
Y'all got about a month. Cause that's how long the dry reaming has been turning my bunghole a bright comcast red with shades of x1 box blue. Picture a bloody plum, throbbing 12 beats to the bar in a boogie woogie swing time tune
It all started when I was having to reconnect to my wireless network every single time I was away from my PC more than 20 min. Then it was whenever I changed sites. Meanwhile the so called X1 Box was canceling and changing DVR settings at random by some mystery force of unknown origin. Comcast genius bar tech declared it was neighborhood crossover programming of which there was no control. And the Comcast Internet Wizards informed me that they had no control in a network of wireless nature which took me off of my network and put me on their's.
Somebody is full of dog waste here and I do not have a dog. So I guess this should be chalked up to a mystery mutt who wants more than just some leg to get his jollies!!!!!!!
Comcast i hope you company burns to the fucking ground. Been throttling me everytime I stream a show. According to google speed test i have over 200Mbps down.. but why when im the only one on the internet my 720p netflix, hbogo, hulu all starts to buffer?
So they are trying to charge me 175 for an installation fee when installed my internet myself. Then when I call to tell them stop for the fourth time, the guy tells me to block my card. Are they retarded? Nvm. Have to be. I suggest if anyone can get spectrum use them. I have to use google fiber cuz spectrum isn’t where I live. But fuck Comcast they are all scammers and idiots ran by a scamming ass CEO.
I honestly have no fucking idea how this company has managed to stay in business. I don’t know anyone who doesn’t hate Comcast. In fact, i could be trapped in a room with a person who is the polar opposite of myself, yet still somehow manage to get along with them because the single similarity we’d share would be our hatred for Comcast. They should call it Concast cuz THEYRE A BUNCH OF FUCKING CONS AND WHORE-SONS.
Out of the blue the router stopped sending WiFi signal.
I see lots of email complaints here. To those of you complaining about the email:
Are you fucking retarded?
Who the fuck uses their ISPs email? Fucking dumb 90 year olds that who.
Why the fuck do u bitch mother fuckers block out every cubs game played on your bitch ass sport channel when is on other station like tonight it on ESPN but u bitch mother fuckers got it blocked stop being suck fucking bitches
We called a while ago asking why its so slow and sometimes the connection is bad. All they did was change the name of the wifi. Thanks, still shitty.
Comcast doesn't give a rip about anything but its profits. The company is a rip off, service sucks, and it the biggest miser on the planet.
I'm OUT as SOON as my contract expires
These muther fuckers are so fucked up with their Indian customer support, hate those Indian muther fuckers. They will fuck up the smallest request.
This is the worst cable company ive ever had to deal with..cable freezes up all the time and they put service charges of 60 bucks on my bill..a tech had to bring me a new box as the one they gave me was bad from the get go im looking for a new cable company.
Called to add phone service added, they said my bill would increase $20. My bill $150, I’ve called to correct and have been hung up on 4 different times.
The worst equipment by the worst cable company. Piece of shit does not work a day without freezing up or just shutting down in middle of program. Only thing worst that than is Habibie in service. is your cable box plugged in ? In what 3rd world shit hole do they find these asshole.
The internet goes out ALL the time in turn wipes out my cable. When you call tech support cannot do anything. This happens at least twice a week sometimes more than twice a day. I am on 3rd reboot in the last hour. Ugh i hate this overpriced bullcrap.
One thing. Three people are using the wifi and xfinity can handle it. I can never get any of my work done due Comcasts' inability to handle three people on wifi network. Unbelievable Comcast. Maybe listen to your customers and make quality wifi instead of cheating your customers. You had one job Comcast, and you just lost yet another customer
I pay for a fucking service that goes out regularly. I should expect this shit to work, not to go out between 4-6 every day. What the fuck. I'm pissed beyond belief.
Comcast is a very greedy company and they will nickel and dime your bill and charge you for stuff that doesn't warrant a charge.
Trust me ppl, it happens to literally millions of their customers. Comcast is plain and simply a poorly ran company that has garbage management and piss poor outsourced customer service.
They dont give 2 craps about their customers or their employees. All they want is your money. Mark my words people and check your bill monthly for hidden service charges and fees.
May God help you if you need a service call, because most of the time they will slap you with a 70$ charge and will do it every time a technician comes to your home. This happens literally everywhere in the US. Their shady billing practices need to be investigated by the FCC.
Lastly, you dont need Comcast cable. Go to streaming services like Netflix, Sling, KODI. You will find that streaming is actually pretty good and it cost a fraction of the charge of what those greedy crooks are billing you.
Fucking stupid shitters at comcast won't give me internet that can consistently work. It's hard enough to even type this review when I pay for 75 mbps and get fucking 1 mbps. The speedtest can't even start up now because internet is so slow. Fuck you. I hope everyone at comcast gets raped and dies of AIDS.
COMCAST IS SO TRASH! IM PAYING FOR 200 MBS AND I DON'T EVEN GET IT. I AM HARD WIRED TO THE ROUTER AND ONLY GETTING 14 MBS. MY ROUTER IS PERFECTLY FINE AND SO IS THE MODEM. I GET 10 MBS ON UPLOAD SPEED WHICH IS WHAT IM PAYING FOR, BUT OFCOURSE THEY SLOW DOWN THE DOWNLOAD SPEED. COMCAST IS SO BAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAADDDDDDDDDDDDDDD!!!!!!!! THE WORST THING IN THE WORLD. THEY SLOW DOWN YOUR INTERNET EVEN MORE AT NIGHT BECAUSE THEY ARE SO GAY!
i would kill to get Verizon FIOS in our area.
How does Comcast get awy with ripping off half the country?
They claimed I had a modem rented but I own mine. They showed two modem serial numbers on one account. It took about 6 hours over several calls to convince them no rental modem existed. Is Phantom modem appeared on my account around month three of my service. They never disagreed because you technically cannot have two modems on one account and they see my modem was active since day one. Considering they agreed, it's ridiculous how long it took to resolve. They have the most worthless customer service I have ever experienced.
I can't even begin to explain the hate I have for your company. You ever get 12 kills in a solo match of pub g? Then shuts my damn WiFi off. Like bro. Why pay for 50-75 mb/s when I can clearly see it goes down to like 15 and kicks me offline
I cant even fucking connect to my home wifi. Asked xfinity, sent a guy to my house and he left without doing fucking nothing. Said the problem was outside. He fucking left and my wifi has been pretty shitty since then. Payed $80-$90. Like come on. Since I removed the TV pack that made me pay more money the wifi fuckig sucked.
I HATE THIS COMMERCIAL SO MUCH!!! This features some actors bobbing their heads and swinging swords to this terrible Daphne Willis song. WORSE THAN FREAKING ANACONDA. IT MAKES ME SICK TO MY GUT.
make a make a call to fix billing problem get sent to voicemail great customer service
out rageous that you have refused to include BNT
must now search for another carrier who cares for customers instead of cheap chiseling with BTN
FUCK COMCAST !!!!!!!!!!!
One star is way too high, my dad's wife has Xfinity (she had DirecTV but her dumbass thought Xfinity would be better) anyways everyday it always updates for no reason it's not improving anything, you have a limited amount of channels to watch, like for example MTV you need a subscription a fucking subscription to watch MTV what the hell is that? Now this morning I tried to turn the TV on to catch the news some reason it says no signal and won't let me change the input smh I can't wait to get out of here FUCK YOU XFINITY FUCK CUMCAST YOU ARE A TRASH BRAND MAY YOU ALL GO BALD!
Friend is hospitalized & unable to return to apartment with Comcast. Lease expires at the end of the month so I offer a room in my home to return to and call the f*ckers to stop the service. Took over 20 minutes to get out of the automated phone answering system - your (phone) number is not associated with any known account - are you calling to set up service? - (NO) - person wants to know the same thing 🙁 I ask to stop the service and 3 times am questioned as to why. (Didn't I just tell you?) Script allows 'moving' - I beg that we MOVE on. Script wants to know if I want service at new address (Didn't I just tell you?) - (NO) - Why not? (Didn't I just tell you?) - (Kill me now) More script dribble leads to the conclusion that I am not authorized to stop the service since the (phone) number I'm calling from doesn't match the one on record. - BITE ME! Tried to get a supervisor - Please hold... They're all busy now. (No doubt) Try to help out a friend and do the right f*cking thing and I waste my life on THEM? Never again. BTW you miserable low-life f*ckers your service box is at UPS where they know exactly what to do with it. Hope you do too!
WHOMEVER CREATED THIS PAGE SHOULD NOT REQUIRE A RATING. THE ONE STAR RATING IS NOT REFLECTIVE OF THE NEGATIVE STARS COMCAST TRULY DESERVES.
Walmart couldn't do any worse. maybe they should try their hand at this .Comcast Cable tv in the crapper already. Better keep your internet service cheap or I say goodbye forever. Many many years experience with Comcast and they have never changed. I'm at my Breaking Point
i will mutilate the children of comcast users globally
Their equipment is total crap. Their internet is slow, even though we PAY for 50 mps, we never get that fast. My cable box freezes up literally daily & I have to reset it. I hate Comcast.
The following documents the hellish experience I had getting my TV, Internet, Phone and Mobile services working”?
3/9 – Visit Xfinity store in Morton Grove (1 hour roundtrip) to evaluate options
3/13 – Returned to Xfinity store and placed order for X1 TV, Internet, Xfinity Mobile and Phone; told to come back Thursday to get mobile phones activated
3/13 – Purchased Motorola N450 as it is “certified by Comcast Xfinity”
3/15 – Returned to Xfinity store to change phones over to Xfinity mobile; informed I cannot change 3 phones over until Internet installed
3/16 – Installer said I cannot use the modem I purchased and directs to purchase Arris TG862R modem; also told me Xi5 modem would not work on 3rd floor of my home and I would need to run a cable to make this work (false)
3/16 - Purchased Arris TG862R Modem at direction of installer
3/19 - Installer wires house and attempts to use TG862R; after 2 hours of attempts, cannot get it working so grabs Arris TG1682G Xfinity modem and gets TV, phone and Internet working
3/19 – At installers’ direction, I purchase an Arris TG1862G modem from buyyourownmodem.com
3/20 – Returned Motorola N450 Modem
3/20 – Returned to Xfinity store and get 3 cell phones activated; was told that data is not shared amongst phone even though I showed them that Xfinity is marketing that data is shared; very rude service
3/21 – Returned Arris TG862R Modem
3/23 – Arris TG1682 modem arrives but family leaves for vacation
4/8 – Had 1 hour long chat with Xfinity tech who said I couldn’t register the Arris TG1682G Modem I purchased as it’s a Comcast only modem
4/8 – Had 2 different calls with tech support and was told I couldn’t register the modem as it was not approved by Comcast; told them that I purchased it, had the receipt and that it is branded Panoramic, not Xfinity
4/8 – Received call from supervisor who said the modem was registered with Cox and that the only way for me to register it was to take my Arris TG1682G and receipt to the Xfinity store; told him this was a waste of my time and would not work
4/9 – Took modem into Xfinity store and was rudely dealt with, told it was a stolen modem still registered to Cox and that they could do nothing
4/9 – Called to cancel all services and was talked out of it and that they would escalate the issue
4/9 – Called Cox and was told that they do not have the modem registered (confirmed no instance of CMAC)
4/9 – Called tech support and magically, the modem was registered; spent 5 hours, speaking with several techs who attempted to get the modem working; only the Internet and the main TV worked (no phone, could not connected to Xi5 boxes)
4/10 – Get call from top level support (Steve) who concludes that my Arris modem is not compatible; purchase 4th modem, Arris SVG248AC (for $110 more than the one I had) and eventually get all services working.
4/12 – Returned Comcast Xfinity Arris TG1682G and the Panoramic Arris TG1682G modems
If their services weren't so good, I cancel in a minute. They offered me $6.45 compensation for spending over 16 hours dealing with their incompetence. Sucks!!!!
I'm tired of channels disappearing all of a sudden . I can only afford limited basic and all I get now is real crap or spanish channels. They took off wrnn NHK the Japanese channel I watched. There are tpo many Spanish channels !!!!! They have much better programs and aren't even subtitled in English !!!!
COMCAST... CONSIDER UPGRADING FROM FUCKING DIAL UP WILL YA.... AND WHY THE FUCK DOES THE CONNECTION SHIT ITS PANTS AT NIGHT...
Oh thank god a forum where I'll post a frustration which will get nothing accomplished. I check a channel on my service, I need a subscription change, the popup tells me check xfinity.com and then Shop/Upgrade. I go to the site, then the s/u section, and it tells me to call. I call and wait for 40 minutes to no avail and hang up in utter frustration that I can't tell the rep to go f themselves. The tv sends me to the internet which sends me to the phone which goes nowhere. Humma-yummma I pray Amazon bends this company over and taxes them endlessly. What a clusterfuck.
One star is too much for thiese greedy, zero customer service having imbeciles. Cut off Big Ten Network right before spring football to every major metro area outside of Ohio. They even cut it out of Cbicago where 2 bjg ten schools are. Ive always disliked Comcast, but now i really hate them.
I WOULD ALSO LIKE TO SAY THAT YOU INTENTIONALLY MADE IT DIFFICULT, AND DIDNT DO AS PROMISED. SHAME ON YOU. BESIDES THAT HOW DARE YOUR COMPANY EXPECT ME TO HOLD UP TO MY CONTRACT WHEN YOU CHANGE THE RULES IN THE MIDDLE OF THE GAME. I FULLY INTEND TO TELL EVERYONE I CAN HOW DIRTY BAD BUSINESS YOU DO, IM SURE MOST WONT BE SURPRISED ITS PRETTY MUCH COMMON THAT YOU GUYS RIP OFF EVERYONE! I HATE COMMIE CAST! THE FCC IS PAID OFF NY YOU ROTTEN THIEVES
WIFI LITERALLY DOESN'T CONNECT. EVER. AT ALL. PERIOD. THANKS COMCAST. FUCK YOU. KILL YOURSELF.
pay for high speed, can't watch spongebob
ur fukin latency sucks dick niggers
I can't play League of Legends with my friends. They are niggardly. Constant packet loss.
I do not care about scheduled maintenance, stop fucking with my internet connection. It was fine until you disconnected it, fucking ignorant company.
I HATE COMCAST! I bought a few seasons of one show and watched them and started recording the next seasons but now everytime I record it to watch it for free, it is deleted before I can watch them. Like they want me to buy the rest of the seasons.
i sign on and everythings changed, i cna't find my fav channel. these left wing assholes.
Comcast supports the likes of the KKK and Liberals.
I posted a review below about them charging me for internet usage when I wasn't even home. I've called 6 times just to cancel the account and they can't even do that correctly.
The average IQ of a Comcast employee must be 25. Comcast is like the Hotel California....You can never leave AAARRRGGGHHH!!!!
Fuck you fucking comcast go die and burn in hell, with the rest of nazis.
Comcast is the worst, I don’t reccommend it.
I got X1 on Wednesday, and service upgrades. The day after, a employee showed up, said he is putting a filter on my line, but he made half my channels need a subscription? WHY?
What can one say? Really.
Being the only game in town, one is forced to do business with the Devil.
Do they listen? Nah, but they pretend to.
I've decided there is absolutely no rationale reason to try to even ask them a question as I know what the answer will be.
I'll be gone the summer and came across the Seasonal Convenience Plan but on a little investigation discovered, "Account cannot go on Seasonal. Currently not available for customers in geographical location." What a surprise!
Whenever Comcast gets a new customer their corporate executives tear the wings off of an eagle. Don’t get Comcast.
I've got a password protected wireless modem that apparently was hacked. We were charged $100 in "over limit" internet charges", but haven't been home for 4 months (snowbirds).
When I called to ask what could be done, I was told "nothing...I was responsible for the charges". I told them I wasn't home to change passwords, so had no recourse but to cancel my account. When I asked to talk to a supervisor, the agent hung up on me.
Hope they enjoy the $100 bucks...I just cancelled everything with them and will go to AT&T Fiber Optic when I return.
I'm honestly not surprised given my dealings with Comcast in the past...
Comcast is the kind of company that will rush a tech out to your house to get you initially hooked up the same day you want service started. Once you start their service they don’t give a rats ass. If your system goes down they tell the customer to troubleshoot it by direction. If you can’t fix it they will send a tech out two days later and you will be lucky if they come within the time frame they give you. My entire “service” has been restored three times this week, the tech comes by, gets it up and running closes the ticket, leaves and two hours later it goes out again. I call customer service back and they say they could have had someone come right back out but the ticket was closed. I am a college student, some of my classes are online and I am disabled. It is Saturday and I have homework due Monday. Comcast does not give a shit about their customers, and it’s because whatever the area they are in, they are the monopoly provider. The calls we make to their agents are recorded but apparently instead of improving their business model.......
....Here is what they do...
The Comcast executives have a daily brunch with crepes and mimosas. After stuffing their greedy little heads the entertainment comes in. Each exec gets a pair of tweezers and a bowl full of live flies that have been sedated just enough where they cannot fly or get away. Then they start laughing and merrily tweezing the wings off of the flies while pretending that the flies are Comcast Customers. For added pleasure the recorded calls of pissed of people who call in about intermittent service, service interruptions etc. are played in the background. That kind of shit gets them really going and then they start slapping each other on the back and congratulating themselves for a job well done. Then a half hour later after a few more mimosas everyone is drunk, then they strip naked and start an old fashioned game of Grabass. All of this continues until lunch at 1100.
After lunch, the corporate planning meeting starts. This is the time they get together and make up shit that they have their customer tech support people tell you over the phone.
Things like... I am so sorry that your internet and telephone service is down, would you like us to call you when it comes back up? -duh
How about this one... you can check the status of your trouble ticket by going online to xfinlty.com....-Did anyone at Comcast even hear what I said?
Our fucking router stopped working so they were supposed to come in today with a new one but nope. Fucking dumbasses forgot to confirm the order and now they have to come tomorrow. How can you fuck that up? We’ve had no goddamn WiFi for 2 days now.
The real issue is with Comcast's management for poor quality of their equipment and for putting their help desk staff in frustrating situations where they can't help their customers due to lack of training, or the help desk farmed out to Russia where they don't understand English.
Their pure existence is to scam you more money.
So i got a new set top box that was hd compatible. Cable was working fine as in i could watch most channels but cnbc and all the mtv channels lagged for some reason constantly. Unplugged old box plugged in new one. Error could not connect. Called tech support and they sent a new signal or some shit and it still didnt work. Was on phone for an hour. Decided to just plug in the old box but for some reason it no longer worked. Called tech support again and got a fucking idiotic jack wagon that aggressively insisted i need a tech to come out. WTF my cable box was just working, NOTHING has changed except whatever your last dipshit did to my service. WHY THE FUCK DOESNT MY FUCKING BOX WORK ANYMORE YOU GREEDY FUCKING SCUMBAGS??!!
How damn dumb is this entire so called company? They have an ipad offer for $120 for a 128gb ipad. They process your order, charge you for it on your current bill, tell you it will be 5-10 business days, never send a tracking number and no one there can tell you anything about your order. No one can find an answer for you. In person, they have the deer in the headlights look down to an art form. Shit for brains, look it up in the dictionary and you will see all of comcrap smiling and waving. Suits them just fine. They do not care about customers unless they do not pay. What a joke.
This service sucks on all fronts. I could chronicle the story but I'm too tired. The service just all around sucks.
been on phone line 6 times, tried to enter my account 8 times, been to your mall outlets 9 times and you morons still can't correct your billing errors. YOU SUCK
We have all been through hell at the hands (claws) of this greed monger. The time of companies taking care of loyal customers is over. The only time these money whores treat you well is to sign you up. The same way predatory psychopaths behave by the way. Nice at first meeting then deadly. Comcast is a corporate psychopath. All of their employees are spiritually responsible for the harm they cause just like the low-level lackeys working in the Nazi camps could not claim immunity after WW II.
Please cut yourself free of them. It is the only choice. They are supported by all consumer groups, attorneys and governments. The greed machine has many arms. Sever your service. Sever your viewing addictions. They bring out the worst in us. I get off the phone with them shocked at how angry and depressed I feel. Cut htem off today. You can do it!
FUCK COMCASt why the hell can i watch live tv abc nbc espn hbo showtime stc but when i go to on demand it says i need to subscribe or buy the season!!!!!!! what the fuck u fucking suck u cock suckers!!!!!!!!!!! it sucks this is the only thing available here
They forced me to give them a one star rating. they're not worth that. this service Sucks!!! My internet goes out through out the day. My cable goes out. No answers from this sorry group....
Our society has become too dependent on internet access that it must be regulated like a public utility. Then, if Comcast wants to triple your monthly internet bill, they have to go before the PUC and get it approved.
I'm going to unplug this piece of shit xfinity modem, beat it with a hammer until my arm gets tired, then piss on it.
Rating zero. This is the worst service in th e world. Even in africa they don't provide this kind of bad service.
I suggest we provide North Korea with all Comcast's addresses with the idea that the North Korean use those address for target practice for their next ICBM launches.
We have a new house I’ve been waiting 3 1/2 weeks and five technician visits to get cable dropped to my house the people across the street have cable but people down the street have cable but for some reason concast cannot get a technician to come and hook up and drop a line so I can have my cable I’ve never seen such an incompetent company in my life the do not talk to each other and all I get is well I feel your pain. It would’ve been WATT easier if I just went with satellite but I need the Internet so I soon as they get the cable run I’m just going to get the Internet through them and go to a satellite company
Constant outages erroneous charges terrible customer service. Oh the benefits of a monopoly Comcast u really must die!
Comcast customer service is the worst experience (short of having a brain tumor) that anyone can have. They are rude, stupid, and the most fucked up people on the planet.
If you're a pirate like me that torrents EVERYTHING, God Bless your soul! If you don't use proxy or VPN, you're going to be in HELL. Because of C0mcast, I can't Torrent Farcry 5 now. My poor ass can't afford a VPN, and proxy alone isn't enough. So I'm fucked.
We just recently completed a sale/move. Closed on March 19th and moved(slowly) over the course of the past 2 weeks. We put a hold on our service February 24th and restarted March 23rd. The bill was only $170 due on March 28th. We pay thinking everything is fine. But it's Comcast, so of course it isn't.
Somehow, in less than a week, It shoots up to $450. We call and ask what the fuck was going on and somehow we were getting charged for the month the service was on hold. So we scream at them a bit and we get credits for the days the service was not used. EVEN THOUGH THERE WAS A HOLD IN PLACE AND WERE TOLD NO CHARGES WOULD BE MADE. They even tried to tell us that there was never a hold in place. Even though the bill stayed $170 the whole time.
Of course, it didn't stop there. Somehow the bill is still $225 dollars because, get this, WE STILL HAVE TO PAY FOR THE MONTH NO SERVICE WAS PROVIDED!!! Why, you ask? BECAUSE IT'S THE NEW ADDRESS!!!
I told them the service is the same regardless of the address. It didn't matter to them. They put the billing cycle down as 3/3/2018 to 4/1/2018. The hold was 2/24/2018 to 3/23/2018. I was curious why we needed a new account number and password. They just make you a new account for the new address.
We got credits for the days of no service and still charged for the month... of no service. Our bill as of right now is $225 after the credits and the $170 we thought was the payment due. It was $450 before that.
FUCK YOU COMCAST. I'M GLAD I MADE YOUR GUY FEEL BAD FOR NOT TAKING OFF THE MONTH WE DIDN'T HAVE SERVICE. WE WERE NOT EVEN LIVING IN OUR OWN HOUSE AT THAT TIME!!!
Half of the time when I’m home alone on internet that shit doesn’t even work. Protected WiFi btw
Comcast claims their transfer service is easy. I only had comcast as an option for my current building. I have all my own equipment. Despite telling comcast numerous times that I am only interested in internet, they still ask me how much I'm paying and offering me cable. Despite the fact I have my own equipment, they are stating that I have to pay for the pro install. Not only that I have to wait 5 days before they could come.,Despite the fact that other internet companies told me they do next day installation. The only other option in the building would require me to buy a new router, which is more expensive. The rep kept telling me that their company does their best, and that they do weekend and holiday instals and I should have called earlier, but that doesnt matter BECAUSE YOU CAN:T provide the service. WHY SHOULD I HAVE TO PAY YOU TO INSTALL MY OWN EQUIPMENT?
"I just wanted to add to Brian L. Roberts comments here. He is a fantastic boss and I am glad to work for him and Comcast each day. Comcast is a great company that provides our best and most popular product ---- customer service. Thanks guys!"
Congratulations on being in the 0.1%
Fuck comcast. They force data caps on us consumers just for the sole purpose of gathering money from our pained wallets. Not only that, Don't even mention their uptime as of late. (it has been god awful.) They don't "allow" (Based on their "Acceptable Use Policy") people like me who are network and server guru's hos our own public facing services! You cant even host a simple fucking website without comcast having the right to kill your connection. Fuck them, go with anyone else. They are the biggest corporate douche bags and the worlds most scummy and hated company.
I would give no stars at all if that were an option. We have a business account. They had to make repairs to THEIR equipment, and insisted on doing it during working hours. Our entire company shut down, then they were 20 minutes late, then they didn't bring the right equipment and after over an hour they left without doing anything. They came back the next day (late again but we learned from the first time and didn't shut down until they got there), and again the entire company had to shut down for over an hour while they worked. They REFUSED to make repairs after business hours. We are checking into other options for communications.
I have invested hours speaking with one dim bulb after another - I cannot believe that they can find new and inventive ways to screw up. I have enough material to write a book. - The latest - canceling my service for non-payment WHILE I HAD A CREDIT BALANCE
I live at 225 Glenwood ave. U guys came out at night, screwed with our wires on the pole all down the street without any of us knowing, took off our internet which worked perfect before. And now ur telling me that I need to set an appointment for Thursday, during work for u to come out and try to fix our problem which we would have to pay for. No wonder why u guys have such a shitty fucking rating because u guys rip us off and don't give a flying fuck. We're not paying for service so u guys can come and screw with our connection whenever u please. I am going to complain to NBC news soon so they can have a clooser look in to what u guys are actually doing.
Comcast is slow. It buffers all the time on sunny days for no reason. I have brand new computer, with 16GB of ram yet the internet is slow af. Half the time i use my iPhone hotspot because its faster with two bars then Comcast is. My boyfriend’s Walmart phone plan has a faster internet connection than comcast. I cant wait to move for grad school because then i will get anything besides comcast, and my grades will impove because the internet connection goes out when i do my homework. I will have 4.0 instead of a 3.8 so thanks for nothing comcast. Your internet blows chunks
COMCAST YOU PIECE OF SHIT, YOU DON'T HAVE THE RIGHT TO CAP MY FUCKING MODEMS. BEFORE, THEY WERE RUNNING AT 500MBPS/50MBPS. NOW THEY ARE RUNNING AT SHITTY 6/3MBPS. THOSE FUCKING IDIOTS AT COMCAST DON'T WANT ME TORRENTING AND SEEDING ANIME. THOSE IDIOTS CAPPED MY MODEM AND ENABLED THAT SHITTY 1TB DATA CAP ON MY ACCOUNT. I WAS RACKING UP AROUND 7TB PER DAY, NOW I CAN'T ENJOY BECAUSE COMCAST PUT CAPS ON EVERYTHING. FUCK COMCAST, FUCK YOU ALL. I NEED TO BRING A TECHNICIAN TO MY FUCKING HOUSE NOW TO UNCAP ALL MY MODEMS BECAUSE THOSE IDIOTS AT COMCAST WITH THEIR BIG ASS RED BUTTON THAT READS "activate services". SOME IDIOT HIT THAT BUTTON AND DESTROYED ALL MY MINECRAFT SERVERS AND SEEDBOXES. YOU MADE ME LOSE LIKE $400 ON MY MINECRAFT SERVER COMCAST. I USUALLY HAVE LIKE 300 PLAYERS A DAY, NOW YOU LIKE DOWNGRADED MY BANDWIDTH AND THE SHITTY SLOW ASS INTERNET CAN'T HANDLE IT. SOME KID DOS MY FUCKING SERVER BECAUSE 6/3MBPS IS WEAK AGAINST DDOS ATTACKS. WHAT THE FUCKING SHIT?!!!!!?? I'LL BURN ALL THOSE COMCAST TECHS AND NUKE THEIR BUSINESSES AND PARENTS. CARPET BOMB THE WHOLE CONCAST. I OWN 8 MODEMS AT MY HOUSE AND COMCAST DECIDED TO CAP ALL OF THEM TO 6/3MBPS. I WASN'T STEALING THEIR SERVICES I WAS JUST UNCAPPING THEM FOR MY OWN GOOD. FUCK YOU COMCAST. THE NEXT TIME I SEE A FUCKING CONCAST TRUCK OUTSIDE MY HOUSE, I'LL FUCKING GUN THEM DOWN. THOSE FUCKERS THINK THEY CAN MESS WITH THE BEST MINECRAFT NETWORKING SERVER OWNER HACKER. AND THEY ALSO DISABLED MY CABLE, WHAT THE FUCK? I DIDN'T PAYED FOR CABLE, BUT THEY DISABLED IT??? HOW? I CAN'T FUCKING WATCH DISNEY XD OR SPONGEBOB NOW BECAUSE THOSE RETARDS THINK THEY'RE SO SMART LOOKING THROUGH MY LOGS AND FOUND ME USING THEIR BOXES. I BOUGHT THOSE BOXES FROM EBAY AND MODDED THEM. NOW THEY FUCKING DISABLED IT? WHAT THE FUCKING SHIT?!!!!?!! JUST LET ME ENJOY MY SERVICES. I ONLY PAYED FOR INTERNET, BUT YOU CAN'T DISABLE MY CABLE BECAUSE I DIDN'T FUCKING PAYED FOR IT. FUCK YOU COMCAST FOR RUINING EVERYTHING. THIS TIME I'LL FUCKING RIP THOSE CABLES OUT OF THE GROUND AND SEND A 500 VOLTS ELECTRICAL CURRENT THROUGH THEM TO FRY ALL YOUR CUSTOMER'S MODEM. HAHAHA. FUCK YOU COMCAST. IF YOU WANT TO STOP ME, THEN DON'T LAY CABLES UNDER MY HOUSE. MY PROPERTY, MY LAND, MY CABLES. I CAN DO WHATEVER THE FUCK I WANT WITH YOUR CABLE BECAUSE IT'S ON MY DAMN PROPERTY. I'LL OVERCHARGE THE SHIT OUT OF YOUR CABLES AND FRY EVERY DAMN SERVER YOU GOT. YOU CAN SUCK ON MY GIANT DICK WHILE YOU HAVE $30000000 IN REPAIR DAMAGES. HAHAAHAHAA. AND YOU KNOW WHAT? I GOT ONE OF YOUR WORKER'S SHITTY BOXES. HE FORGET HIS TOOLS AT MY HOUSE AND WHEN HE CAME BACK I BE LIKE "No sir, I didn't found anything." AND I'LL BLOW HIM UP WITH TNT AND CREEPERS IF HE DARES FUCKING STEP IN MY HOUSE. THAT SHIT IS MY PROPERTY, MY LAND, FUCK YOUR CABLE. I'LL FUCKING YANK ALL THE CABLE IN MY GROUND AND 400 MILES OF CABLES WILL BE AT MY HOUSE BECAUSE I PULLED THEM ACROSS THE NATION AND LAND AND SEA. FUCK YOU COMCAST. EAT MY COCK. YOU KILLED MY MINECRAFT SERVER. NOW YOU'RE GOING TO PAY. I'M GOING TO BLOW A FUSE IN EVERY SINGLE DAMN CONNECTION YOU GOT. FUCK YOU.
They get one star because that's the only way to leave a review. We've been on the phone for 3hrs+ per day for the last 4 days. It's fucking ridiculous and I'm now researching... when the internet is actually up and live... who to replace them with. I don't care if everyone in this house loses their channels they love. I can't take it anymore. We got sold some super speed and you have to be sitting on the fucking modem for it to even get to half of what they promised. The service in San Francisco has always been shitty, but now even more. New modem. Yeah. Worse. Oh here, take an old modem. Well...WTF. What is it? It's system problem and clearly you all don't give a shit over there. You know people will stay because it's such a pain in the ass to switch. Well.... fuck you, you fucking fucks. I am not going to pay premium to be fed your bullshit service anymore. I may get less, but I won't have the fucking headaches and stress I get from dealing with you. Fuck off comcast.
“I just wanted to share a quick note and let you know that Comcast is doing a really good job. I’m glad I decided to use Comcast . It’s really great how easy Comcast is to update and manage. I never have any problem at all. My Comcast is so much faster and easier to work with than other who are not Comcast . It used to take me an hour or more to update my social status and I would still sometimes screw it up. Now it’s almost like having the internet right here with me. I just choose the page, make the mouse click and watch lots of porn. It’s so simple. Thanks, guys!”
I am really getting tired of this whole thing of paying for stuff you don't use. This whole idea of bundling is stupid for the customer. For the life of me I don't get it when you pay 79.00 for a bundle that is for two years and then they want to charge you more for just ONE service like Internet at 99.00 and then want to charge you "rental" fees for the crappy modem that they "control" it's not right.It's about time that we consumers go after the State Utilities Commission and our State Representatives. Have you ever heard the line from someone at Comcast or PECO or even the water company say, "We only follow the rules of the State Utilities Commission." WHAT BS. The Utilities OWN the State Utilities Commission. They tell the State Repres what to do.. All Utilities should be made to serve in the interest of the consumer and NOT the "shareholders" and the overpaid corporate officers. They should be made to answer the phones and hear what the consumer has to say.But do we, the consumer, have the guts to do it. NOPE.. We just roll over and keep voting the same assholes back into office.
Comcast has promised to credit my account for lack of service. However they do not follow through even after repeated calls.
SOOOO for the past few years, my parents have been with comcast. I left my house about a year ago primarily due to the shitty internet at my house. I couldn't fuckin be bothered to deal with the worlds slowest down and up speeds. I live in barracks now, with plenty of guys and let me tell you, the internet here is waaaay faster. It doesn't make any sense at all since there are so many people in here. I've been home for about a week and I am now back on the shitty internet that is xfinity. They haven't fixed their shit and I have been gone a year. I checked their service maps and they say that my speeds should be moderate but all I can get is the ability to send an email. I tried to watch youtube earlier but neither my laptop or my phone can't seem to be bothered. Comcast is the worst, I hate all of their service operaters because they don't do shit, and I have to be home with slow service for the next week. No streaming while people are at work. No playing Xbox with friends. No downloading a book to read. I hope comcast reads this and understands that I hate them. I'm going to get my parents to switch to a different provider. I hate you so much Comcast. I was gone for a year. Understand that this has been a run on thing since 2012. Fuck you and your shitty internet and cable.
Want to watch 60 minutes tonight - Stormy Daniels interview. Basketball running 1/2 hour into 60 minutes. Tech support shares there's an outage in my area... Who's on 1st? Tech support is a moron. TV and internet are working fine. Cannot answer question about watching 60 minutes program in its entirety.
This is the quintessential money-grubbing company. Constant increases, and limiting the consumer to 2yr "packages" of which 90% are bottom fish that no one wants to watch. Over the yrs I have taken great pleasure in turning the tv off whenever a commercial happens or is about to happen.
fuck you. I can't believe I give you money for this shit.
WHY IS IT THAT SOMEDAYS MY INTERNET SPEED IS FINE AND I CAN EASILY PLAY FORTNITE, BUT ON OTHER DAYS LIKE TODAY IM GLITCHING ALL OVER THE FUCKING PLACE LAGGING, SHITTY ASS FUCKING INTERNET SPEED
I hate everything about you bastards. Wasted thousands of my hard earned money to you. Hope all of you disappear off of this earth. You bastards are worthless humans.
I’ve had Comcast for about 6 months now since I moved to Arizona.. my internet literally goes out every night and just doesn’t come back on. I honestly had more reliable internet in deployed locations. This is ridiculous. Customer service always feeds me the same bullshit reaponse, “oh we are very sorry about your internet outage, we will get that fixed for you permanently” it’s all a bunch of fucking poppy cock bull shit
"1. All cable companies are shady. All of them."
Yup. Better rate it higher because they are just as shady and shitty as everyone else. Oh wait, no, that's fucking retarded. If service is bad, service is bad. If prices are bad, prices are bad. Comparing their services and prices and business practices to others doesn't raise their ratings. They are worse than a lot of providers I've had, so even if I did that, ONE FUCKING STAR. Moron.
"2. Internet is more expensive by itself. all companies."
Again, not raising the rating because everybody is a piece of fucking shit.
"3. Customer service agents are not gods or programmers, they can't magically fix a real issue, bugs, system failure, outage. etc.. Just forget it. Deal with it"
Anybody that works for a company represents that company. If Comcast can't train it's employees to properly deal with fucking garbage service, then they shouldn't give out garbage services. I worked as a CSR for Frontier, one of the shittiest ISPs in the country, and almost every one of my coworkers was a fucking moron that didn't understand what they were doing, despite a training course. If they can't learn from a pretty basic handbook and training course, then they shouldn't be working that fucking job.
"4. Nobody purposely take your speed away. Your line has an issue, get a tech out. That's Ur only solution. deal with it."
Incorrect, Comcast has very publicly been guilty of throttling multiple times. Idiot.
"5. If there is an outage, there is no estimate. period. They don't give time frames so you don't call back and say they said it will be back in x amount of time. They are not gods. customer service are not field tech."
It goes beyond tech and customer service lack of communication. The techs don't even fucking communicate. It's run very, very poorly. You'll call to complain about your service being out, and they'll try to replace your modem... while a tech team is fixing the lines down the street. I've had a tech at my house try to sell me a new modem while techs were fixing lines down the street. They don't fucking talk, nobody has any idea what is happening. That's not how a business should be run. I would know, I run a business. I doubt you do.
"6. Wifi range issue is not companies fault. You are just ignorant on how wireless signal works. Do some research."
Comcast lies about WiFi to it's customers to upsell them on stupid peripherals and routers. You can't blame the customer for not knowing that they were lied to.
"7. U have bad internet service, call for a tech. it happens. human get sick, systems fail. take a pill. it is not rocket science."
Pro-tip: the tech will almost certainly not fix your problem. Almost all internet problems happen at the ISP level, and it can take them a long time to figure that out because... every person who works for ISPs do not know enough about what they do to get anything done in a reasonable amount of time. You're just a complacent moron that doesn't know anything.
"8. You don't pay for emails. they are complementary/"
Not always, sometimes they cost money.
"9. LOL speed and your internet shutting down or losing connection are not related and have nothing to do with each other. You just compare potato and sugar. Don't they have i have the fastest internet but modem still shut down idiot."
Half of this is nonsense, the other half is just fucking wrong. Packet loss can lead to slow speeds and outages. It's a major problem with outdated infrastructure and equipment. It's very common, and is often the cause of peoples annoyance with their ISPs. If you say "packet loss" to a tech, there's a 20% chance they'll know what you're talking about, and a 80% chance that those that do know will try to upsell you a modem and charge you out the ass. The problem is almost NEVER the modem or your equipment. It is almost 100% of the time the ISP.
"10. Best advice, make sure you are not paying when internet is not working. they can credit you for your days off. Make sure they don't raise your bills. Scream at customer service only when they are taking your money unfairly, else ask for a refund."
That might work, but mostly you're being the exact person you were trying to prevent by saying "Customer Service Agents aren't gods." If you scream at CSRs, you're a fucking prick.
Well, as you can see, this dipshit doesn't know anything, and people like this are the reasons ISPs get away with awful services and practices. Go get actually educated, you misinforming, lying prick. Bye.
All I can say is, Crooked Comcast takes the cake. I’ve never dealt with a company that refuses to waive early termination fees for an authorized move. Just slapped in the face with $1000 in cancellation fees for a move I had no control over. If you’re considering Xfinity - don’t do it!! Zero stars fuckers!
My apartment forces me to use comcast. I had AT&T before. I am absolutely miserable as a comcast customer, to the point I am thinking of moving out. Consistent service interruption with no reason, terrible, terrible service. And no contact email! FUCK YOU COMCAST right in your ear. You suck.
For all the reasons below. Horrible product, outrageous prices, horrible customer service. Shameful on so many levels.
comcast xfinity sucks as my computer stays down down more than up. I am ready to give up and try something else. I will not use dirty words to describe my feelings as i am a christian,
FUCK YOU COMCAST! You bring Internet to a brand new town home development of over 100 units. In an area that is COMPLETELY surrounded by VERIZON FIOS. You offer Asymmetric speeds of 200/10 and also have the balls to advertise gigabit speeds in my area. YOU STUPID POS its not gigabit unless its symmetric. 900+/20 is not gigabit speeds. Fucking constantly unexplained and outages. up to 4-8 hours of downtime for over $100 a month. Your best effort service is out shined by fucking DSL. Oh wait, we have no copper in my brand new neighborhood so THERE IS NO DSL!!! You shady fucking scum! DIE IN A FIRE!
Comcast like version will go up in flames,, there over priced bullshit of a racket tv programing sucks, they play the same movies over and over,, now hoping your so hooked on the latest tv show , they now change you an extra 5.99 a month for amc, history, u name it.. the kicker is 4oo bucks to rent movies 15/20 years old!! When i can see 1 or 2 bucks... or 5,6 bucks for new movies.. it gets better if u happen to loose service no fault of your own... you loose the movies bought for 15/20 bucks.. the best part is when it updates you can also loose everything.. i dont know about u but who remembers all the movie u buy, when u call in thats what you will be asked!! It gets better thanks i had teenagers i own most the movies they show on there bullshit line up... if iam gonna pay for cable tv.. or say 150 a month.. they cant control the shows,, the on demand future should help with the line up... and since they have commercials any ways... only paid or rented ones dont have commercials.. the internets suppose to be the best.,, what a joke... its good if your home it works inside your home... doesnt work worth a fuck around town... i have to use what ever business i may attend that day.. crazy thing is i live in new mexico,, the city itself is located in a hugh hole.. with mountains too the east!! The service sucks ass.. for what the cost off living is you thing companys that are supposed to be of a comfort! They would ha9ve reasonable prices but they only give free service to Major hotels and what not.funny how that works... the drifter has more respect than the home owner!! Thsts why this company gonna fall to pieces... i cant wait.. fuck comcast, insurance companys... they have the backing of the mother fucking goverment.. everytime i pay them i think is this how a rape victim feels.. least they could put a gun in my face!!!! I wish the people who keep these company alive would come together and force these fucks too be fair.... heck!! reasonable!!!
Bought a modem on ebay and they refuse to activate it saying it was registered as a rental. Told me to visit a comcast store to verify ownership and promised to activate once I returned. So, I go to the comcast store (took me 2 hrs. to get there) return and call them back and they refused to activate it after running me all over the place for nothing. Hate those bastards!
This company will raise the cost of your so-called "Package" whenever it wants. A two year contract is a license to steal, because your cost WILL be raised. Buy a package and watch 10 out of a hundred crappy channels. Comcast could not care less what you think.
Whenever a commercial is broadcast, I take great pleasure in shutting down the tv in order to deprive this money-hungry reprobate company every cent I can.
I'm at a friend's house right now and her internet has been cut off because she couldn't afford to pay her high Comcast bill! I don't get why people keep giving this company their hard earned money. There are other alternatives out there. Even if you must have Comcast then use their prepaid services pay as you go where they have no access to your credit and can't screw you over! Comcast will never go under because there's too many people willing to give their money to them despite Bad service, Rude and lying reps, bait and switch and tons of other illegal things they get away with. If you really want to hurt Concast (should be its name) You need to take your money and your business elsewhere. Dump them like you would a two timing, lying, spineless, crappy cheating spouse and move on.
One star is to good!!! This company doesn't improve their lines. Adds onto other customers service to service you. I know. I have an apartment building and have seen it! My Internet has been down 3 times this week and I finally got a credit of a whole $8.06 because I insisted on it. I'm so fed up with them being the only option and having to pay over priced rates for inadequate service! If there was another service in the area I would certainly use them!!!
Speed and allegedly fancy features don't matter when service is down so frequently. I hate to think how often I have to reboot my modem/router/pos, even multiple times in the same day. If I only paid for actual usage my bill would cut by two thirds.
SUCKS!! Always, down can never get your fuckin email!! What a PITA Pain In The ASS!! Comcast SUCKS!!
When I access my Purchased content, it says I have none. I have over 100. After an hour with Customer Techs, they said, Oh there’s an outage and we’ll tag your ticket. Please give us 48 hours to resolve. Really? An hour to discover I’m one of likely millions affected and the answer is an outage after countless signals sent to the box? We’ve hit bottom. Oh, I checked that I’m human
Comcast speed test tells me I'm running at 65 Mbps. Other test tells me I'm at 0.47 Mbps. I can stream video, web pages time out. Now I can't even get internet access after rebooting the router. I wonder which speed test is a fucking liar? Suck my ass xfinity. AT&A was way better. Also you need Roku to stream video as only one type is smart TV has an Xfinity app. Another lie told by Xfinity sales.
U FUCKN BITCH ASS MOTHER FUCKERS, UPDATES EVERYDAY FOR A MULTI MILLION DOLLAR MACHINE???????. EAT A BIG BLACK COCK U FUCKS. COME GET YOUR EQUIPMENT AND FINISH FILLING THE HOLES IN MY BACK YARD U CUNTS. SHAME ON U!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FUCKN HATE U FUCKS!!!!
Over $200 for triple play, really??? So I followed the instructions I read online how to lower my bill to $175.a year and a half later I am paying close to $200 again. It was a "contract" and yet the fees kept increasing. I call and complain and am told sorry for the misunderstanding but there's nothing we can do. Not to mention service disruptions, pixelated channels, and having to pay extra for on demand shows on channels I already pay for.
The horse's name was Comcast too....
haven't had ANY service for almost 48 hours. i have tried calling 5 times today... twice i was stuck in an automated loop, and no matter how many times i said "agent" or hit zero, i couldn't get anyone. the 3rd time, i was hung up on. the last time i sat on hold for an hour. the last 2 they basically told me "sorry... thats the earliest we can get there" (which wont work, as ill be in memorial herman woodlands for 7-10 days for spinal surgery)
for a while, i thought things were getting better. you were our only option when we moved in here. the first couple of years were bad. constant issues with latency, packet loss, etc. then, it started getting better. i was even surprised when my bill went DOWN (now come to find out, you are saying i re-upped my contract, which i never did and never agreed to - ive had the same equipment here for over 5 years now)
and to top it off... as i try to get someone on chat... i cant. "Phone Number is not a valid phone number" - THERE ARE NO FIELDS FOR A PHONE NUMBER!!!!!! ridiculous. back to the same old comcast (or maybe it never changed, and i just got lucky)
im done. this is it. you are no longer our only option, and even if i pay more... im leaving and finding something else.
I can't escape the nightmare that is Comcast. They come in my dreams... Their trucks are everywhere. They even harass me at work asking if I want to upgrade a package or add more services. Everything is broken. I'm writing this from a friend's computer - she does not have Comcast. They want to be an aggressive company and are doing everything they can to keep me where I am. I just wish they would stop ringing my doorbell late at night.
these hoes keep showin' up my door. they offering service. I say I already have service, are you here to fix it? they ask what wrong and leave. quit wasting my time and leaving flyers on my lawn
tired of you motherfukers giving me updates when I don't want them and shut my shit off anytime you want to this shit ain't cool at all
1. all cable companies are shady. All of them.
2. Internet is more expensive by itself. all companies.
3. Customer service agents are not gods or programmers, they can't magically fix a real issue, bugs, system failure, outage. etc.. Just forget it. Deal with it
4. Nobody purposely take your speed away. Your line has an issue, get a tech out. That's Ur only solution. deal with it.
5. If there is an outage, there is no estimate. period. They don't give time frames so you don't call back and say they said it will be back in x amount of time. They are not gods. customer service are not field tech.
6. Wifi range issue is not companies fault. You are just ignorant on how wireless signal works. Do some research.
7. U have bad internet service, call for a tech. it happens. human get sick, systems fail. take a pill. it is not rocket science.
8. You don't pay for emails. they are complementary/
9. LOL speed and your internet shutting down or losing connection are not related and have nothing to do with each other. You just compare potato and sugar. Don't they have i have the fastest internet but modem still shut down idiot.
10. Best advice, make sure you are not paying when internet is not working. they can credit you for your days off. Make sure they don't raise your bills. Scream at customer service only when they are taking your money unfairly, else ask for a refund.
You may remember me from the xifinity commercials Karen from comcast, We are JUST NOW getting in to customer service, you remember? I am the balheaded guy.. Karen.. uh.. from comcast??
During an Avast network scan of my office network, I got this message about my Comcast Cisco router: DnsMasq heap buffer overflow vulnerability. Reading further and checking with Avast I learn this is a serious problem for this modem. I call Comcast and they refuse to do anything! Too bad. No firmware update. No modem replacement. Nada. How can they get away with endangering so many businesses with this kind of unwillingness to help.
Had a repeated issue with Comcast and a nice rep gave me a $75 credit. When it didn't show up on the next bill, I called to ask why, and even gave the name of the rep who promised it and the date I called. Was told that there was no record of of our interaction, but that I would still get a credit "for my trouble": of $25.
I speak clearly, at a good speed, not too close to the remote, and it often STILL doesn't understand what I'm requesting. Example: we like horror movies, once requested "witch movies", and got the on-screen reply, "I'm sorry - I don't use language like that!" It not only mis-heard "bitch" (which I did not use), it gave me a reply that was judgmental!
Stupid overpriced trash for 150ping cant watch youtube in over 240p servers are full what an absolute fucking waste of money. hope the company tanks and they take all the overpaid assholes at the top with them. garbage company die in a fucking fire
This is by far the WORST cable company the greater danbury ct area has ever had..theyre a totally rotten company.the service and repairs suck,and theyre just unprofessional...they charge top dollar for BULLSHIT programming.you have to keep going through the dial a million times and even then sometimes you cant find a thing..its an unreliable company,they should be put out of business..the equipment they give you is junk...have to go back and forth with faulty equipment to finally get one that works.COMCAST SUCKS BALLS
Tallahassee Fl download speefs 12.
Paying Comcadt for over 100 mbps download. Everyday gor a few hours I get less than 12. Each rep blames the previous rep and wants to renter my mac addresses. Incompetent!!!
Fuck you Comcast you raise the prices to unbearable heights, you have no speed. It is disgraceful.
I just got off the phone with comcast. Tried to lower my bill from $170.00 for basic cable no movie channels and a couple of boxes. I had to do this every year after the promotion was over. After my conversation with 3 different reps one being very rude. I decided to cut cable and just use their internet , which I will get rid of very soon. Now they're going to charge me $99.00 just for the internet service. I have netflix just ordered an antenna for $70.00 that will get me locals programs for free Netlflix costs $11.00. Now time to shop for a more reasonable internet service. I predict Comcast/Xfinity will be out of business 10 years from now. I was a good customer for years always paid my bill on time and they treat me like that? Can you say, %%#I(()(#@ YOU!!!!!!
We've been loyal customers for over 10 years. The recent "Upgrade" to their internet/email platform has numerous "bugs" that they are still working on. In the meantime my email that is critical for use in my business won't allow me to send emails to my clients.
Was on the live chat for an hour last Friday and before I could obtain an explanation or a fix for this problem the chat ended. Spent another 45 minutes on the phone with Comcast and ultimately their "solution" was to call Comcast Customer Security Assurance Center.
Spent almost an hour on the phone with them this morning (Monday). Yes, they confessed, this is a large problem, they opened a service ticket and usually withing 72 hours, 3 FUCKING DAYS!!??, the problem gets fixed.
This is on the heels of their recent "upgrade" breaking over 100 of my group email chains which consists of over 1,700 clients. I had to recreate all of these group email chains which took almost 5 days.
I will be switching providers and will never give comcast another dime of my money.
If you're thinking of using Comcast for internet service DON'T DO IT.
THESE ASSHOLES DON'T DESERVE EVEN A ONE STAR RATING. WISH I HAD AN OPTION TO GIVE THEM NEGATIVE STARS. DESPICABLE WAY TO RUN A BUSINESS AND THE WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED.
I get 0.009 MBS. I pay for 100MBS. Why is Comcast unable to provide even .1 percent of what I pay for! And there is not any other company in my area. I'm forced to deal with them! How is this not considered a monopoly! It also goes out like every five minutes, is completely down every day from 10:30 pm to 12am, and forces me to download things at 12Kbs.
Don't even want to give a stare. Ok I understand we have a outage. But they tell u it will be dack on at. 4:40am than5:31am than 3:31 pm than 9:55 pm next day 1:35pm. Really
I fucking hate you, Comcast Xfinity! I wish i had Google Fiber. I’m moving to a location just to not have to have fiber and not this shitty internet. You guys fucking suck!
Comcast is SO bad, even with the router in my room right next to my computer I still get horrible connection!
I can't send an outgoing email with an attachement or an email with a URL address in the body. I don't get an error message and the messages are in my "sent" folder. Rep says Comcast's system thinks the emails are spam and "blackholes" them. And that's it. No solution. Ahhh, but there is a solution. Verizon FIOS is available in my area and that's what I'm going to do. Next door neighbor says it works fine.
I’ve used Xfinity for 20 years but switched to AT&T because their speed is much faster and their email is much better. Xfinity has been migrating their email for over a week now. There are all kinds problems, you get mail but it doesn’t download, says you have mail but nothing there, complete outages, etc. Sorry I’m done with Xfinity forever.
Fuck you comcast
I CANT USE SHIT BECAUSE OF YOU BASTARDS! I CANT GO 5 FUCKIN MINUTES WITHOUT MY INTERNET ACTING LIKE A GOD DAMN VEGETABLE. THESE DUMB CUNTS RUNNING THIS SHIT ARE FUCKING IT ALL UP
Cancelled them after being a faithful customer for years. Same reasons as everyone else.
I was just recently thinking of coming back. All I had to do was pull up some recent reviews. I'll never go back!
what sucks is feeling like I used to have access to better internet than present day. 2007 to 2015 it was high speeds online gaming, no data caps or obvious bandwidth throttling. Tax dollars already paid for the fiber infrastructure yet he we are still paying them a premium for sub par service.
Email is out again. Just rec'd an email letter talking about switching to a new server and having problems. Comcast is so sorry. Yeah? Tell me about it. And all this comes under the title of "The Better To Serve You." I pay for a service. If you can't provide it, at least provide a credit. But noooooo. God forbid. This is February 25, 2018. Either be a tech giant or not.
Xfinity box locks up 2 or 3 times a day equipment and company is piece of shit
Should be shut down
This is like the 3rd time my wifi has shut down on me and they say I have the fastest one that can be provided in the area. Fuck comcast they fucking can go to hell.
I just entered this URL because Comcast collects them. Here ya go!
FUCK YOUR SHIT INTERNET.
I wish i had ATT again. i thought comcast would be better since theyre always bragging about their speed, and it is fast.... when it works. My internet goes out like every 5 fucking minutes literally everyday. Fuck you comcast and everything that you stand for. Piece of shit company cant let me do my online hw or play games
Comcast/xfinity destroyed my brand new MacBook Pro, 8 gigabyte, with some sort of virus that took over the whole screen with the word xfinity, that would not let me cancel it or even shut off the computer, before my computer made a horrible noise and went blank, never to turn on again. It was only a week old. Of course, the local Comcast office denied it by saying "We've never heard of that!" BS! I've talked with enough people to find out it's happened to 2 other people. And that's in a very small town . . . I won't have the money to replace it for years. 😡 Has this happened to anyone else? Can there be a class action lawsuit against Comcast?
Wish I could put a minus 5 rating for Comcast!
I wouldn’t even rate it with one star because these cock suckers can’t
Even pull their heads out of their asses of their life depended on it. It’s taken me 45 FUCKING MINUTES TO DOWNLOAD ONE EMAIL. One fucking email ! WHAT A WASTE OF MONEY . I wouldn’t suggest this for even my worst enemy . Fuck you comcast. Shit head fucks
Internet has been down for days. Fuck Comcast.
I paid for speed upgrades and it is actually slower than it was at the lower price.What a scam.
why does the technician not know what "PoE" means... He thought it meant to hvae literal "power" over your ethernet, while it just means to supply power through ethernet. ??????
Just why? 10/10 idea xd
I paid 50 dollars a month for "75 mbps" internet, they wouldn't turn off auto-broadcasting Xfinity-WiFi, and the "slow" XfinityWifi I had to keep on was faster than my home internet. Switched to at&t and suddenly their 50-mbps plan is around 500 times as fast (because in my home network the speed was literally 13Kbps, slower than dial-ups) and it was so much cheaper, from $90 a month to $40 a month. However, there is a silver lining. I figured out flashing a custom modified firmware on a different router kind of fixed the solution. Maybe its their shit router they sent us, but at least then it wasn't dial up speed, and at least ~0.325Mbps. However, I had to pay money for a router that worked, in addition to the router they made us pay for. Hated it, will never love it.
In addition to the indentured-servitude of a two-year contract, Comcast will raise the costs WHENEVER it suits them. Sign up for their scam and get hosed by way of steady increases. Not only are you locked into 100 channels you never watch, but they stand around like vultures waiting to suck up a fee for anything and everything they can conjure up.
Sign up for internet and then opt for a different package? And then you want to revert to your old agreement? HA! Forget it. You are told that your "old" service had an update in cost.
Want to watch a movie? Get ready for ads ever 6 to 8 minutes. Just as you are into the movie at a critical moment, up pops a 3 minute ad that takes you out of the moment.
I hate Comcast with a passion.
I allegedly have the best internet they provide, at least that's what they're charging me for! speedtests across a variety of devices) consistently show rates nobody has advertised since 1998, i can barely load youtube videos.
if there were any other option I would never buy from them again but what the fuck america, of course there isn't. somebody should start a class-action lawsuit
Hmmmmm I'm connected to internet but Pandora Music won't load FOR TWO DAYS NOW....ironically, I get an "offer" in the mail from XFINITY/COMCAST to "upgrade" my service today for "faster internet speeds"....is it just me or does everyone get the feeling that they are fucking with my current speed internet so that I will get desperate and "upgrade" to their more expensive service. I swear to Buddah I want to rip their dicks off, shred it and stuff it up their assholes. Motherfuckers.
I pay over $160 a month for just internet and supposedly the best and fastest and yet somehow my shit is still constantly fucking up?? It’s actually gotten worse. I’m going to switch to any other shithole company but theirs. Raping ass mother fuckers.
That's right. I don't have Comcast service and never will.
The cable guys are running line to my neighbor who wants service. It has taken these 2 teletubbie guys 3 days (and counting) to run a line from the road to the neighbor's house. Why does this irritate me? I'll tell you. They have come through my front pastures numerous times, leaving tire ruts, to the point that I left my car at the end of my driveway to prevent access with vehicles. The teletubbies had to actually walk. Then they left trash in 3 places - wads of white tape, water bottles, unknown plastic material.
I complained to the chief teletubbie and his goofy response was to ask didn't I want Comcast. I said no way do I want Comcast, they have the worst customer service in the country.
Comcast fucking xfinity now , cheat scamming shits . Are worse the. Owning metro piece of shit. I pay for a service that turns off on me every month and only I promise Only TRY TO STEAL YOUR MONEY EXTENDING YOUR FIRST MONTH TO TWO MONTHS SO YOU CAN WASTE ALL YPUR STUPID hidden SHITTY 300GB ON ALL YOUR NETFLIX NEEDS. why is only video streaming so Michael? Fucking stealers. Maybe you will win the Super Bowl next year . I hate this provider with a passion right now I’ve been without internet or cable for 2hpurs fucking dip shits don’t even warn people . We need to be a group of fucking humans who actually want to change the world instead of living under these fucking bullshitters noses . If you can’t lead but believe then follow me and I will make this world better . The only thing that can change the world is everyone who uses their brain to see what’s really happening in this world . Comcast is a n example . They change their price every day without limit sto control your pockets . Can you get a job that pays more then 10$ an hour ? No because it’s the fucking shitty government controlling our lives with COMCASTS HELP. Stand together and nothing can stop you . Stand alone and your facing the world . Don’t be a government project be yourself and don’t be controlled. I’m probably not human but I have to check that box . ComcAst is a 0-5 not even a 1 .
Guess who has shitty internet? Thia guy! Why? Cause Comcast sucks dick.
My internet cuts in and out at random times and falls below >1mb/s whenever it's on. Fuck comcast and everything they stand for.
Fu Comcast, block my app from a larger screen for what, control, fu I’m done.
My stepmother has had Comcast for 20+ years. She is 88 years old. I manage her bills, utilities, etc. online here in L.A., CA. She resides in Kenmore, WA. My wife throughout the years has had to call on numerous occasions about the constant increase in her monthly bill for no apparent reason. She resides in a trailer and only receives social security. Recently 2/1/18 she was placed in an Adult Assisted Living Home due to her age and health conditions. When I went to cancel her account due to her relocation "it was impossible". Since I was not on the account, they could not help me. I explained the circumstances to the Customer Service and to a Manager. I even offered the Adult Assisted Living Home's telephone number to verify my claim. I offered the trailer park manager's phone number so they schedule a time and pick up their equipment. They still would not cancel her account. I was told that the only way this can be cancelled is to let the account "go into default". How "unprofessional". Absolutely stupid. Now the ironic part... When I cancelled her water service, which I am not on the account, no problem. When I cancelled the electrical service, which I am not on the account, no problem. When I terminated the monthly rental on her trailer, which I am not on the account, no problem. We'll Comcast since I am not on the account of her finances and am not a legal guardian, try suing an 88 year old woman in a court of law. Once again, "Comcast You Have No Common Sense".
I first want to thank everyone for signing up with our great company, it is a real honor to know so many of you appreciate all that I and my minions do to achieve our stellar customer service ratings.Just to answer some questions, yes Satan and I are bff’s, and I have significantly cut back to only “occasionally” snack on living fetuses.I’m trying to get into a new spotted owl Speedo for swimsuit season on the Gold Coast, and in case you were wondering, not all of my fourteen winter homes have an Olympic size hot tub filled with the tears of a billion babies.It’s so embarrassing when George Soros and the Koch brothers remind me of that at our weekly Siberian tiger fight, when we try to act surprised about how cheap the senators and members of Congress are, those fucking whores are amazing.This winter, at billionaire summer camp, I learned that the head of the fcc loves the taste of my dick, and I’m above the law. Then, in Washington, I learned that the whole town belongs to nambla and they can barely stop circle jerking long enough to give interviews and put rolled up sheets of uncut 100$ bills in the asses of the hookers they spend “your tax dollars” on, ha ha, and they let me use the money I would’ve payed in taxes to burn in the furnaces to heat the factories in North Korea where all our top notch equipment is made by a wonderful group of forced labor volunteers.I got to tour the factory myself, and man, do these people know how to work. I’d love to talk about how hard my life is all day, but I have to get back to my black diamond and ivory encrusted blue whale upholstered flying throne that runs on unicorn jiz extracted by starving six year old Brazilian girls, and, well, they aren’t going to do themselves, I have to whip them, if not for my complete lack of empathy for other living things my job would be really hard. Well, I hope that clarifies some things when we occasionally flip the switch, cause we’re bored, and you loose your service.I suffer too! #Blessed #Hail Satan
There’s not much to it except the WiFi is fucking Shit. Every time when I get on my phone or try to play a game the WiFi won’t do shit. I check the diagnostics and it says everything is fine. Yet the shit won’t even work. And when it finally admits something is wrong it doesn’t tell me. It just acts like I’m some fucking mechanic that can fix this problem. And xfinity claim to be the best isp yet the WiFi won’t connect to a single fucking device in my house. Bull fucking shit.
I have had 4 techs sent out over the past 1 1/2 months and I still get fucking 45% packet loss. They are absolutly useless. We have had so many problems with their shitty service and its not like we can change providers as no one else in my area has decent speeds.
Why would any business be allowed to steal, lie, commit fraud, & extortion? My guess is that Comcast, like many others, is bribing the government elected individuals we have voted in to protect us. Million dollar beach homes, yachts, free tuition. Great motivation to allow a company to commit fraud. Breach of contract, and run a monopoly. The government protects them & allow s them to operate this way. If you bribe our government you can do as you wish. It doesn't cost Comcast anything. They just pass the cost on to the American citizen & funnel the money directly to your elected officials. Just label it a " campaign contribution" & then operate with impunity. Comcast has stolen more money from the American citizens than Bernie Madoff could ever dream about. Follow the money.
I wish this system gave the option to goad zero starts because Comcast aka xfinity sucks my fucking balls bunch of fucking cock suckers suckkkkkk myyyyy cockkkk!!
After dropping cable service that was as much as a car payment and keeping my internet all my smart tvs won't connect to wifi. All other devices in the house work fine. Fucking scum bags
These guys are so corrupt, I've give them negative stars if I could.
We moved into a new house and planned to use Comcast. To get everything set up, we made an appointment and I provided by credit card. (More on that later.) The day of the appointment, the technician did not show up - despite having a massive four-hour window. On the second appointment, the technician showed up just barely inside the appointment window, but could not get installation completed. On the third appointment, the technician again failed to get the Internet service working. By the fourth appointment, we made the decision to switch to AT&T, and the technician took the equipment with him. This was a frustrating experience, but hardly criminal. But it gets much worse.
First of all - for full disclosure, I am an idiot. I have my credit card set up on auto pay so I never pay it late, and usually only audit it for large expenses (+200) and business expenses.
Comcast had my credit card on file, and despite the fact that the technician had failed to complete the installation and taken the equipment back with him, CONTINUED TO BILL ME! For a full year, despite not actually providing any service, Comcast faithfully charged my card. (Yes - I am an idiot.) Finally, when the expiration date on my card changed, the charge stopped going through. And then after two months of non-payment for non-service, Comcast sent me to collections.
This of course caused me to look into what happened. I called Comcast to see why I was being charged. Comcast said they (conveniently) had no records on my account because it was closed. They asked to prove I had returned the equipment - THAT HAD NEVER BEEN INSTALLED, and which their technician took. I asked them to prove that it had ever been installed or that any data whatsoever had ever been provided by them to me. They could not prove that they had ever given me any service. I said that rather than paying any more I should get a refund for the all the payments I had made.
They said that because I had paid, that proved there was no problem!! What? They could not prove anything about delivering service, and their argument as to why they could not refund was because I had paid. CRIMINAL.
I have escalated to their customer 'service,' a misnomer if ever there was one.
Regardless - I will never use them again and I warn all other to avoid these crooks. Completely corrupt!
I'm so sick of paying Comcast so much fucking money just for my internet to never fucking work. You'd think they'd know how to have working internet by now but no, of fucking course not. I have about 1% of the internet speed I should have. Fucking cunts.
Comcast is pure trash, I was paying $59.33 a month and now they would like for me to pay over $100.00 a month all because a poro ended, no way am I doing that. Comcast can suck my D.
Can anyone pass on the CEO to go Fuck himself.
We pay for a service that is supposed to work 100% of the time. I seriously think we should be charged for the time it is actually working or what we use (like our utility bills) rather than the overpriced bills we all get. Outages are frequent. Cmon Comcast issue some credits or get your shit together.
I took the time to go to the Comcast store to replace the same TV cable box 3 times and then even had a Comcast Tech come to the house to replace it again, it still only works sporadically! Fucking JUNK!
I went to the store to replace the DVR twice, the first shitty replacement lasted only 1 week before total failure! The 2nd replacement works Ok but the power light is out, I cannot get it to turn on at all. What the fuck!
I decided to pay an extra $7 plus taxes to increase the Internet speed from 200Mbs to 400Mbs, now my speed has consistently dropped to below 200Mbs when it was occasionally measuring at slightly over 200Mbs, What a splendid fucking deal!
I spent 2 hours on the phone with Support trying to troubleshoot the issue without any luck. Support scheduled a Tech onsite who replaced the modem/router and I did measure 400Mbs once or twice on my laptop direct wire connection to the modem but WiFi which was measuring 200Mbs or more previously, now always measures less than 200Mbs. Just fucking terrific!
Additionally, after the Tech left, I still had many settings to restore to my liking with the cable box, DVR and with the modem!
The thing that really made me shake my head though was when initially speaking with Support, before they actually tried to do anything to address my concerns, they were good enough to notice that I do not have Comcast cellular service for my cell phone and wanted to tell me how much money I could save by switching from Verizon to Comcast. What a fucking clown! How about first trying to fix the shit I already pay for that never fucking works!
Comcast services are not cheap for such unreliable shit! And yeah, then they want you to take their stupid survey to tell them how great they are! Fuck you Comcast!
OUt of the blue my bandwidth is limited to 1TB. I never had that before. I don't download or do anything extra ordinary. This is why I want Comcast to die. Oh OK there are other options, Sonic, ATT, etc.
There isn’t a number negative enough to describe this deceitful shit ass hell hole company. Enjoy your margin increases and bonuses you fucking pindick moob bouncing dinosaurs. The market will speak, and you’ll be fucked. Everyone will remember how you waited about what? Until 12:01 with the NN change and stuck it to us in the bum with a hot poker. FUCK. YOU. Talk about a case study for utility regulation and gouging. Monopolistic fuckwads.
As I sit here writing this, I want to put my head inside of a garbage disposal. I have a 200 MB update I need downloaded and it's only 43% done in the past 2 and a half hours. I could wipe my ass and connect my router to the toilet paper and download it faster than using Comcast wifi. This company literally gives people cancer and brain aneurysms.
I provide service for my parents who have a language barrier. On two occasions their service has been out for months at a time and with my parents calling to request for service they're unable to connect them to someone who can speak their language. It's funny because when they open the account they said they found someone right away but now that I need help there's none to be found. I call Lynn to fix the first occasion which was a simple as bringing the box in which is also funny because my dad brought it in and they said he has to call in and request for service. This putting him in a loophole. When I called they also said that they would reimburse me for the month of service that was down. I got a confirmation from the billing and the technician saying they will take care of it. Two months later The service is down again for the same reason. Another month goes by I come home to visit I find the same thing. I call in again and this time noticed that the reimbursement did not go through they go on ahead and tell me that it's not noted and that they can't give me that reimbursement. Surprise? I'm not. For the second incident, the same exact thing. And part of me believes that they're doing this because they know my parents don't have any ground to stand on due to their language barrier. I am completely upset, not because they're doing this to my parents, but to all the families out there who also have language barriers and can't stand up for themselves. This is fucked up and I don't understand how they can get away with this. I can't wait for a new service provider to come along, I don't care if it's more expensive, I will switch in a heartbeat.
They sent me a email saying my internet speeds will be faster at no extra charge, received my bill yesterday and it went up 40 fucking dollar... wtf
You lose service, get to listen to a recording and they have the audacity to ask if you would like to take a survey. What the hell. If you document your time lost in internet service they will give you a minimal refund. If you don't you are screwed. I pay Verizon monthly for a Jetpack just for these days, so I can at least work. I know I have to rate this. Should be zip.
Before i do the same ole same ole comcast rant i have a silver lining.
Yes service sux and has been worse,when speakin too customer service i have to for someone who can fleulinty speak english.i feel my problems are lost in translation.
I work outside in the city of beaver falls at a lumber yar and builder supply
I noticed they were stringin fiber optic cable thur the town. I asked those guys doin the work what was goin on and they told me they was string for a new internet company gonetspeed. i was like wtf no way,.. verison been promisin fiber since early 2000s . i go to their website,..and i read their propoginda. No rate increases ever! thats their promise.(read the terms of service) i think thats awesome,.. i research fiber,.. see its cuttin edge tech,.. ready if they increase speeds 1000 times,... same upload and download,...and straight fiber the whole way too premise.
i can finally shit in a bag and put it on comcasts porch!!!
Its about time someone else came in to break up yer orgamanopoly,and with the backhand we received from our new fcc doucher, re classing comcast as a non tele communications company was a joke.
and for your bundle crap camcast,.. i have a cell phone,... and i can watch sooooo much online, that yer days ARE done
If you want to save face you need "bundles" to be select,... we are tired of channels or services we DONT MOTHER FUCKIN NEED!!!!!!! i want you to burn but i dont want you to fail,.. cause we need compitition,.. thats capitalizism.
you guys have devided up the pie so much that you dont bumo heads,.. its bullshit.
want to save money,.. cut back on advertisements.
read yer customer base feedback!
and remember it takes money to make money!!
im out peace bitches!!!!!
Before i do the same ole same ole comcast rant i have a silver lining.
Yes service sux and has been worse,when speakin too customer service i have to for someone who can fleulinty speak english.i feel my problems are lost in translation.
I work outside in the city of beaver falls at a lumber yar and builder supply
I noticed they were stringin fiber optic cable thur the town. I asked those guys doin the work what was goin on and they told me they was string for a new internet company gonetspeed. i was like wtf no way,.. verison been promisin fiber since early 2000s . i go to their website,..and i read their propoginda. No rate increases ever! thats their promise.(read the terms of service) i think thats awesome,.. i research fiber,.. see its cuttin edge tech,.. ready if they increase speeds 1000 times,... same upload and download,...and straight fiber the whole way too premise.
i can finally shit in a bag and put it on comcasts porch!!!
Its about time someone else came in to break up yer orgamanopoly,and with the backhand we received from our new fcc doucher, re classing comcast as a non tele communications company was a joke.
and for your bundle crap camcast,.. i have a cell phone,... and i can watch sooooo much online, that yer days ARE done
If you want to save face you need "bundles" to be select,... we are tired of channels or services we DONT MOTHER FUCKIN NEED!!!!!!! i want you to burn but i dont want you to fail,.. cause we need compitition,.. thats capitalizism.
you guys have devided up the pie so much that you dont bumo heads,.. its bullshit.
want to save money,.. cut back on advertisements.
read yer customer base feedback!
and remember it takes money to make money!!
im out peace bitches!!!!!
Worthless can cycle my internet on off during mulriple gaming sessions causing me to lose my battle. The fuck i pay for such ass crap
I was just fucking thinking about how pissed off comcast makes me. My damily barely makes it and having their internet is all we need for school. And these fucking cunt bags think that they can charge nearly $200 a month for that shit service. We had a problem with the tv because the whorebag lady put spanish channels and espn on their when we specifically didnt want any of that shit. Plus they cut out and have to restart every 10 bullshit seconds. Comcast. Sincerely. Fuck you.
We had to put my Mom in an assisted living home because she began having dementia. Her room was only 10' x 15', so she really had nothing else to do other than watch TV. She was on Social Security so needless to say, it took support from me and my sister just to make ends meet for her every month. Comcast were total assholes to us and pulled the same shit where they raise your monthly rate without notification. They count on customers not noticing until a month or two down the road. Even if the customer yells and screams at them and succeeds at getting their bill back to it's previous level, they still get a month or two of the raised rate. Multiply this times their customer base once a year, and it accounts for a huge amount of their yearly profit.
Anyway, they raised their rate. It took me a couple of months to notice. I got on the phone and the rep was a total asshole. I told them that it's for my Mom who has dementia, she's on a fixed income and they can see by the address that it's a nursing home. They didn't give a shit. They couldn't care less. After a couple of hours and a couple of more calls, I was able to reduce her service but keep the same monthly fee. I bought a digital antenna and added those channels to make up for Sitcast. I've had them off and on for 25 years. I hate these assholes.
I (unfortunately) moved recently from Longmont Colorado. The city of Longmont municipalized internet service a few years ago by passing a bond. They've run fiber to everyone's house. A couple of months before I left, they installed my fiber and gave me a free box. I had 975mb download and upload speed directly to my house! All for $49.99/month which was the same amount I was paying to BullshitCast for service which mysteriously cut out for 1/2 hour or so EVERY night. They're awesome. Great customer service.
What Longmont is doing is the way of the future. I hope more cities and towns use Longmont as a template to break the stranglehold of this fucking monopolistic monstrosity.
Don't worry folks, the Orange Man will lift any regulations that get in the way of corporations making more money. Then they'll do a much better job of regulating them selves. After all, it's Obama's fault!!
Comcast is the work ISP on the planet , They over sell their network , if they have 4 channels they will ad 40 or 400 more new customers , they don't care how bad their service is, so when they send a tech to your house they get perfect service because they are using a test line. They tell lie after lie, there are only a handfull of real NOC who actually know what they are doing , but they are at the 3rd level of escalation. I know this because I used to work for a company that cold data and voice to Comcast. every weekend was a fire to put out , and the lies they try to tell, they are a scam ... i hope technology puts this company out of business so i can short the stock.
Internet never works for more than one day so I am on their support number for 3 hours and all they could do was restart my router 8 times if they think we are calling them to restart our router 80 times like wtf is wrong with this company
I called these tools to move my service and they said they could come to my new place the same day. The idiot on the phone transposed my new and old address. While I was waiting at my new place, after taking half a day off of work, the technician was at my old place. I next made the mistake of calling them and thinking that this situation could be resolved. Nope. After their shitty phone tree routed me to the wrong department I spent half an hour on the phone until I got someone that could string three words together and actually help me. Why did I think this would work?
FUCK YOU COMCAST! Everyday yes EVERYDAY for more than a week I have to reset my box. You offer no explanation or solution and are simply the worst company on the planet. People hate you more than Goldman Sachs . Eat my shit Comcast.
If they did not have a virtual monopoly they would be bankrupt. They advertise like crazy but the product, X1, is so flawed and stops working so frequently that a decent company would be ashamed but comcast is not. i hate to give them even one star but there is no choice
All their tech support agents are from somewhere else, can barely understand them, and the only thing they can do is talk you through restarting your computer for the 8th time today like that is actually going to help, what happened to real tech support like troubleshooting an IP conflict that keeps happening every 5 minutes.
No call back, 2.5 months for a business to get service. Still not complete. This company should be sued by a class action suit for being shit and having government approval.
Fuck comcast all the way
This company can eat shit and die.
I have NEVER had the worst customer service and lack of professionalism in my life. I should have NEVER switched from DirecTV to Comcrap, but unfortunately DIrecTV apparently was not in my area...
There agent called @ Comcast Teds will delete comments and discussions on their Comcrap forums and boards that they do not want other people to see, and they routinely roll out the same hum drum answer of " we appreciate your business" bullshit. If you really appreciated my business, then you wouldn't repeatedly fuck me in the ass with your shitty, uneducated, bullshit answers and technicians you provide to help "fix/solve" the issues with your garbage equipment, and constant error messages?
FUCK YOU, YOU PIECE OF SHIT SPAWN OF SATAN, MONKEY DICK, COMMUNIST PIECE OF TRASH COMPANY AND EQUIPMENT! #Comcrap can die
Their xfinity platform is bullshit. Their wireless is bulls hit. They manipulate signals, back and forth between your cell phone provider, and Comcast. If your watching a show. It freezes, and you have to unplug the box, to reboot, by then you missed 10 minutes of your show. You call and complain that tour internet is slow. And then they say okay. We can reset it her. Then it works, the next day your back on the phone. when you think of the corruption of NBC. And all the filth they represent. And their mission, and help with Hollywood, to take down a sitting president. You will notice. NBC, who owns Comcast. If your watching anything that is conservative basee programing, or especially the mews. They manipulate the signal so it drops. So everyone has to go to their website and wait for everything to be turned on again. And Comcast gets an unbelievable amount of traffic. So they stay up ahead of their competitors. for Google Rankings. Thee administrators think they are sly. Your Karma is going to get all of you. The probelem, they are so fcuking stupid. When things go wrong in their lives. They have no idea. It because of this. Just go asks those Comcast executives. Why all that shit in their lives. Because people fucking hate you! Just like they hate Network Solutions. Another scumbag corporation, overcharges, triple billing. They all do it. And they all of KARMA!
what a garbage fucking piece of shit company. every time you look: an unreported (by them-- why admit how much you fucking suck if you feel like you don't have to, right?) outage. too windy? slow-to-no internet. too clear out? somehow, a fuck-up met with condescension by underpaid foreign call center workers. a mouse pisses on cotton? you bet that act will somehow trigger a chain of events that leads to their overpriced, monopolizing, shit excuse for "internet" to go down like the CEO's mother on margarita mondays. this entire company would benefit from a nice trip to the sun.
Comcast/Xfinity internet is so crappy. Always very slow. The cable TV also pixilates on some of their channels. Customer Service is non-existent. Nobody will assume accountability/responsibility for fixing an issue. They have gotten too big for their britches. Also, their system is unable to recognize a customer who has two different accounts. You can not have two accounts and use the same primary email address. Certainly they can figure a go-around for this without making the customer use different emails to login to see the accounts....
I work at Comcast and you people are so dumb. If you don’t like the service or prices get something else. All I get all Day is calls from you poor people that can’t afford our services. Damn! Poor people should be getting cable or internet, use your money to feed your damn kids. I got a high paying jobs here i and don’t need your poor people constantly complaining
literally. the worst.
shitttiest fucking internet i've ever had in my life fuck thsee people i hope they all suck a cock and go fuck themselves
Dumbasses were notified of my Father-in-laws passing.. My wife told them when the estate is settled, the estate will pay all outstanding bills. It is a tedious process. 3 months after his passing they have sold the account to a collection agency. So, instead of getting paid, they'll get nothing and get the pleasure of ruining the credit of a person who has passed away (and doesn't need their dumbass cable).
I write to you today because I am experiencing (yet another) internet outage. Except this time, it was a scheduled maintenance. Scheduled. At 9:30am. Who approves this? When did you send a notification? It's silly that I'm asking questions... like I will actually get an answer.
I am an IT professional. I know outages occur. I get it. But a scheduled outage in the middle of the day? Absurd. This isn't even the first time.
Whoever agreed to allow this should be beaten and then fired and then beaten again by your management.
I write this completely enraged that I actually pay you. But, not this month... I'm not paying. I hope someday soon that you will be treated like a utility and actually be held accountable for your piss poor decisions. To date, in the years I have been your customer, I do not recall a single moment where I said to myself "wow, Comcast, they are great". I do recall the many dozens of times where I used all of my favorite adjectives to describe your complete ineptitude.
I would like to move on with some good news. My wife and I closed on our new house Friday. I will never use Comcast again. In fact, I am printing off your logos so that I can affix it to a roll of toilet paper so that I can wipe my ass with your company.
I think I will have to print this and attach it to a carrier pigeon or sled dog because they are more reliable than your shitty ass service. A bum’s dick cheese provides better internet access than you. Your service goes down more than a two-dollar hooker. You are the worst provider ever in history. I actually fucking hate you.
I hope you get some incurable venereal disease because of the amount of time I have wasted calling your customer support line... let's call it Comcastorria.
On the upside, after all the berating, I want to thank you. No, seriously. I really do. As the senior manager that oversees the Engineering team for a fortune 100 company I will never hire a Comcast employee based on my personal experience. So, you’re not just fucking me, you're fucking all the wannabe engineers that work for your shitty firm.
The level at your company sucks is unparrelled, and beyond recourse. You should fire everyone who has even the least bit of impact on your internet service and all the way to the seinor most management.
Hang this on your break room wall since clearly you lazy ass wannabes spend the most time there. Do not ever call your selvs Network Engineers. You make me sick that I share this field with a more incompetent group of panty waste. Your mothers should have aborted. Please do not carry on the gene pool and have children. I don't want to pay for their welfare since clearly you do not posess the inteliagence to do anything productive with their lives.
Fuck you very much.
I just cancelled today.
go suck a dick
The moment net neutrality ended my speeds plummeted. "We're upgrading your service!" my fucking ass. Comcast is nothing but lying snakes monopolizing while they can, knowing you have no choices in other ISPs. Easily one of the worst companies I've ever been forced to do business with (Cox being cut from the same shit-covered cloth).
I fucking hate comcast. They suck balls. Internet is always cutting out. Customer service are a bunch of foriegn fucks who could give two shits about you or your problem. Fuck them all. I fucking hate, hate, hate this company.
DON'T BUY THIS SHIT SERVICE COMCAST SUCKS THEY DISCONNECT YOU EVERY 2 MINS!!!!!!!! UNBELIEVABLE!!!!!!!!!
The upgraded mobile app sucks. Takes 5 - 10 minutes to connect. Then you can get dropped and have to start over again. We're all switching to another carrier.
Whoever did the software upgrade for Comcast should be sued.
Been overpaying for internet with this assholes for far too long, but no other company offers the speed we need locally. Internet goes out every damn holiday for hours on end & when it rains for more than an hour we lose service too. yet no reps can fix the issues. This is all in itself bad enough, but now? Now I've had it with this company.
Now, 2 days ago I received 5 emails thanking me for my Xfinity Mobile orders. WTF? I did NOT order a damn phone, let alone 5. I get on the phone, wait 45 mins just to get through, to be told all would be fine. Just change my password & security questions. I'm asking over & over, well how were they purchased, through my account, were they billed to me? The rep couldn't answer a damn thing. These 5 Iphones (3 xs and 2 8s) were being shipped to some random ass address in Laurel Maryland. How in the hell does a company allow someone to create an account off of other account information & then ship the phones to somewhere other than the service address?
UGH, and I've called the fraud dept like half a dozen times, each time to wait on hold upwards of 45 mins. They won't give you any information aside from "48-72 hours you will get a call back updating you" and that the account would be "blacklisted and you won't owe anything" so why in the hell, when I called within an hour to stop the shipments, did you dumb cocksuckers ship the damn phones to these assholes anyway? I hope you included a glittery bag of dicks in the package & I hope the scammers choke on a dick & die
Yeah, comcast sucks... we've had problems from the get go. Set up... maint. repairs, tech service, sales support, cancelling... all processes are crap... all products and services are crap.
So Comcast sends a technician out to my house to set up the wiring as its a new build. He turns the "hot" on and starts to pack up, in which case I ask why he's leaving. He says that all he was told to do. Like, yeah I definitely want service turned on to the pole but definitely don't want said service to my, uh, house... So he looks at the order and is like, oh yeah I guess I gotta do that too.. Yeah, dude... He gets half way through the job and informs me that he has to leave for another job but he promises that he will come back before he goes home to finish... Uhhh, what?! After several phone calls with Comcast, which all said they would make sure the tech didn't leave. Long story short, the case gets escalated and the tech ends up leaving. So now I call Comcast to reschedule and they say, good news! Your service is showing active and were getting signal from your modem! Uhhh, no you're not. Theres no wiring to my house and my modem is unplugged, sitting on my kitchen counter top. So not only do they not finish the job, they don't think they need to send someone out to finish the job because they're showing the service active! So here I am, still trying to convince Comcast to finish the job, however if they can't I'll cancel and find other options. However I'm sure they will try to charge me a cancellation fee which will be a whole other set of conversations that will make me want to put my head through a brick wall....
I pay for 200mbps, I'm getting 3mbps LAN and .2mbps wifi. Everything was all well and good until we canceled cable and telephone and bought our own modem (which outperforms the bullshit modem they rent out.) Now they're telling me its an issue with my buildings wiring??? Really??? Now i have to wait 5 days for a tech to come out. Great, considering the last tech came out, parked his van across the street only to cancel my appointment without even getting out of his van, and sat there for an hour. We called comcast to file a complaint (as he was still parked across the street,) he denied it, and left only after they tracked his vans GPS to confirm where he was and how long he'd been sitting there. Fuck you comcast, you fucking pieces of shit.
Fuck fucking xfinity my tv won't fucking turn on for hours it's been randomly saying it's rebooting "connecting to your entertainment experience" we'll connect my dick to my entertainment experience bitch!!!! I'm sick and tired of this explosive shit my remote won't even work to turn off the damn tv and when I try and switch it to Apple TV so I can actually ENJOY MYSELF the fucking dumb cunt ass xfinity wifi won't even let me connect to fucking Netflix like damn I'm about to shove my fist so far up this companies ass I swear to god. I want this shit fixed NOW so my dad and I can watch rick and morty without wanting to end our fucking lives good lord
I cringe when I have to call this company. Like I have to carve out a couple of hours of being on hold, explaining what help I need, and getting scheduled for a tech to come out. All I'm trying to do is transfer my service from the old house to the new house and in one month I had to make 4 calls, spoke to at least 10 people and hopefully the tech will be out to the house next week and HOPE he knows what he's doing. I really, really hate comcast.
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Dear CEO of Comcast, I hope no one ever treats you as poorly as you treat your quiet I also think it be funny if you died and everyone found out about it and didn’t care. The amount of money we’ve spent paying your shitty company to do a shitty job is ridiculous! I feel bad for the people that have to call them self Comcast employees and have such poor leadership with such Hey screw you over backstabbing goal they would like all of their employees to follow. If anybody at the head of Comcast read this I want you to know directly that I hope you have a serious life-threatening family problem because that’s how you treat your clients!
After 6+ letters to their Chairman and Senior VP's (all ignored), 2+ letters to the FCC and an on-line filed FCC complaint, AND contacts to the local TV Consumer Crusader, I have been deemed "Liable for payment."
This Fixed Income Senior has been illegally charged $320 for 2 months of 1.6 TB data services. I did not use that data but Comcast says "we have very accurate and expensive devices to measure the amount of data coming into our modems."
How nice for them! The FACT remains, I did not use that data and am being bullied into paying their charges since there is no alternative where I live.
Really unbelievable this can happen in this day and age....or is it?
you miserable pos
My internet keeps cutting out and has been for 2 months now. I am on my third modem in 3 weeks, all my inside lines have been replaced. The issue must be an outside line , but getting them to do something about this is hard. I have no other internet provider choice in my area. If I ever get reliable service, I want to cut out their TV. Just found out that, if I do that, those services are considered a la carte. A la carte internet only phone is $45 a month (ridiculous, will investigate magic jack) and internet will be $90. Robbery for poor service
I've had my services for a little over a year and I love it. I pay for the extreme 150mbps, and I get 180mbps. When I had At&t, I paid for 55mbps and I got 12mbps. I do online gaming, soo you could guess I was lagging throughout every game. At&t told me "Nothings wrong, its your devices." Ok, I would believe that if it wasn't all of my devices(my pc, my ipad, my cell phone, my work phone, and my xbox1). Soo the internet is already 100x better than At&t. Also, switching from Uverse to X1 I have about 5k more movies on demand than what I did with Uverse. On top of all this, my services have NEVER went out. I'm betting you guys have old lines in your home and you refuse to pay the $60 install fee soo they can send a tech to make aure everything is hooked up properly. Sucks to suck. If you don't like Comcast, quit your whining and move on to a competetor. Uverse? Expensive outdated technology. Direct Tv, Dish? Hope you don't plan on watching tv in the rain, snow, sleet, wind, or just whenever a cloud gets in the right spot.Happy days friends :).
I'll take your ability to spell as an indicator of your intelligence. Sucks to suck.
Comcast is absolute trash, my internet has been cutting out every 5 minutes. We need a new company to replace these idiots. Everyone would switch over in a heartbeat
Comcast literally made my life fucking hell for two weeks by sending two separate people to install one fucking cable two separate times. Both times they were late by 4 hours. Both times they were oblivious that they were installing a fucking cable and thought they were just helping some dumb bitch plug in a router. Both times they asked to reschedule because they didn't know they would be doing this today. EVEN THOUGH I TOLD COMCAST LITWERALLY A MILLION TIMES THAT I NEEDED TO HAVE A FICKING CABLE INSTALLED. I must have talked to like 8 different people wasting hours upon hours of my life between trying to schedule shit and then calling back to tell them they fucked up. After all of this Comcast credits me $20 to apologize. I log onto my Comcast prepaid account to use the credit on a refill.. It's not fucking there. They put it on a regular Comcast account. Because for some godforsaken reason Comcast prepaid and Comcast are two separate things with two separate log ins. So I wait forever for Comcast customer service to figure out how the fuck to get my credit. After an hour of pure hell they...GET THIS...TELL ME I NEED TO HANG UP AND CALL THE COMCASR PREPAID ACCOUNT CUSTOMER SERVICE LINE TO GET MT CREDIT LIKE NO THANK YOU YOU CAN SHOVE THAT $20 STRAIGHT UP YOUR ASS THANKS FOR APOLOGIZING FOR SUCKING BY GIVING ME MONEY AND THEN MAKING IT FUCKING IMPOSSIBLE FOR ME TO GET THAT MONEY YOU SATANIC PENIS COMPANY
Wifi is good. but sometimes it goes very slow, especially while watching youtube or any video.
file a complaint with the fcc ,and when comcast calls to make things right ,be nice and tell them to go get fucked
What ever happened to TV without having to pay extra for movies on Comcast. After paying $240.00 each month and then going to search to watch a twenty year old movie and having to pay $9.99 for it is robbery. The customer service is crap on the phone and no one will ever help you to try and lower your pkg. They all try to sell to something to add to the pkg. It's free for 90 days and then you're stuck for two years with their B.S. pkg. There must be something else?
Told l was crazy buzzing sound for years after viewing picture of son in uniform how tech had muslim friends, Chicago is a conspiracy of pride to screw over as many people as possible, comcast is part of hip hop drugs and murder chwck out their shows clean them up, ratings are you kidding
every time i go to watch a movie my internet doesn't work. it loads one to two seconds and then stops a 20 minute TV show takes hours to watch. I have tried other device and its even worse. I have also taken speed tests on the xfinity website and says i get about 125 MB/s that good speed so whats up. i have also tried other speed tests and they say i get around 50MB/s Fuck you Comcast
I am sick and tired of comcast manipulating bandwidth usage. I recently (again) was told through their awesome force ware that i have exceeded my monthly quota of 1025 GB. I can tell you that they are full of shit. The only device I use is my xbox one to stream video and play games. Well guess what the XBox one has? A feature that tells you exactly what your bandwidth usage is. Under settings, network, bandwidth usage. I looked up my bandwidth usage on my XBox and guess what? Said I used a total of 156 GB in the time period that comcast said that I exceeded 1025GB. Yes I have a computer and a tablet, but they are usually just sitting there doing nothing. If I get unlimited I never go over. Hummmm
if someone knew that Comcast was defrauding customers, who would you report that to?....what government agency?
Google hates you too nyah nyah nyah nyah nyah
Comcast Executive Services SUCK!
Short version....Comcast has dinged me for $320 in excess data usage charges and receive about 25% of the speed I pay for. I DID NOT USE over 1 TB of data for 2 months! I have written 6 letters to their VP of Customer Service, CEO, President, et al. I have copied the FCC and their chairman on all of these letters. Comcast Executive Services says (paraphrased) "you can write all the letters and complain all you like. Comcast AND FCC complaints come to us to process those letters and claims. We say NO adjustment. Please have a nice day."
This monopolisitic attitude is rampant in the Internet industry. I am not going down without a bigger fight. Arghhhh!
Have you heard the voice from the phone voice thing? It'll be like an extremely horribly voiced robot and its like "Call from, *can't understand whatever robot gibberish she's speaking*" and it'll keep ringing. Horrible service, and they're whole net neutrality plan is fucking ridiculous
I work for Comcast and i know that the service sucks sometimes and sometimes it's great but most people dont have patience and other ones too much and no response, the truth it's that from our end evertyhing looks great, the features, the services, but at the end we know that it doesnt matter how it looks, it how it works for you, in personal if you have too much trouble and no answer or no solution the best it's change for something else, if that it's not an option it's just a matter of waiting for a different company to arrive.
PS: I may get a lot of hate comments and that's ok, everybody needs to release some stress.
The internet is slower than me making progress on something.
-666 stars of 5.
Half the fucking time I have Comcast I can ducking use it it’s down half the time
You fucking cunts always throttling and doing stupid shit. Fuck you.
COMCAST HAS THE SHITTIEST WIFI EVER KNOWN TO MAN. This WiFi is to exspenisve and never fucking works at least tell us if it is going to be crap and the make the damn price cheaper. Fuck you Comcast. Ripping people you pieces of shit
Internet slow as hell. Found out that they have bandwidth meters on their service and throttle sites! Hope they die!!
OK. X-FI IS A FUCKING SICK JOKE! I STARTED HOSTING INTERNET RADIO AND BEFORE I KNEW IT THEY SAID YOU HAVE ALMOST RAN OUT OF FUCKING DATA? NOW THEY ARE LIMITING DATA FOR FUCKING BROADBAND?????!??!? WHAT HAS THE WORLD FUCKING COME TO??? THE ONLY REASON I GIVE IT TWO STARS IS BECAUSE IT IS FAST WHEN IT FUCKING WORKS! THESE FUCKERS ARE LIMITING MY INTERNET DATA TO 1TB A MONTH. THIS MAKES ZERO SENSE AND THIS IS SOMETHING A FUCKING PHONE PROVIDER DOES NOT AN INTERNET PROVIDER!
Had an appointment set up for 8-10 a.m. Got a call to reschedule because the tech claimed I was not home which is total BS. Was also told they could not find my home which is on an suburban street with an easily visible house number. WTF? Get your story straight, assholes! Was eventually told they would arrive ASAP after I complained, which took climbing through many levels of bullshit, only to have them never show up. I went through similar bullshit the last time I needed them. Seriously, fuck them! I am switching to another provide ASAP! PS: they don't even deserve 1 star!
fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast fuck you comcast
A friend of mine worked at Comcast and used to tell me the horror stories about working there. Nanomanaged, indoctrination, useless leadership, and generally treated like a sweat shop worker. I said, “Now you know how it’s like to be a customer.”
I've had to replace cable boxes like they are Pez candy. I have called technical support so often that I have memorized the troubleshooting procedure which they insist I have to go through every time I call. Half the channels display a blue box with a note saying "this channel will be available shortly" I have to drive the "defective" cable boxes to the local Comcast location because they will charge you $60 dollars to have a tech come out and replace the box. None of their techs actually work for Comcast and are paid on piece work - there is no accountability in the process. Often the issues have to do with the actual lines and drops off the poles - but the home service technicians are viewed as sub-humans by the unionized line maintenance guys and there is no real communication between the two groups. I suspect that there are issues again on the overhead lines... this last round of issues have all happened after a hurricane and have been going on for months. The last time it was a line maintenance issue it took over a year of going back and forth with Comcast to get them to fix the issue - the junction box up on the pole would fill with water every time it rained - the maintenance guys would come out and replace the rubber gasket on the front cover but the water was coming in through a corroded housing on the back of the box. You would think those things are made out of gold with the way they refused to actually replace the box. Now I suspect there is some kind of signal degradation issue in the lines causing under/over voltage? Not sure, but the problem definitely began after they did line work after the hurricane. Internet still works but never at the speeds they came they deliver.
I would give zero stars if I could to yhis money-grubbing, throttling and monopolistic waste of a company.
I’m thankful for this site as it perfectly and publicly captures my feelings toward Comcast. Comcast embodies precisely what is wrong with our country. May our future be brighter.
Month after month after month they charge my 96 year old mother extra services. Month after month after month I call and they promise to refund and never do. This last one they added Cinemax and FX AGAIN. It should be against the law but since we have no more law in the internet industry this is it. FUCK YOU COMCAST XFINITY! If my mother wasn't insistant that we keep it you would have been gone years ago.
i had time warner then comcast bought them out and sice then i have had the worst experiences since dial up days. my internet is slow as hell and it randomly goes out in the worst times. it's not just me either, my work has internet through them, which we rely on, and it went out in the whole city from 12 am to almost 6 am costing us a lot of money and downtime. absolutly pathetic and now it's christmas and it's out again. worst part is, comcast is the only provider here.
My Comcast experience fr over 20+ years has been overall a waste of time. Completely scamming me to pay when I didn't need to and they suspended my wifi/internet service for over 3 weeks. Comcast really does suck in my opinion and to all the dumbfucks they say otherwise, you cunts should learn that the world doesn't revolve around you. Not everything you enjoy is gonna have a beneficial effect all because you had "never experienced any discrepancy". Go write your views on somewhere else call all the rest of us are not as lucky as you to have "good customer service".
XFINITY ARE TOTAL LIERS AND FAT GREEDY MONEY GAMBLERS. LET US HAVE AN UPRISING ON COMCAST! INCLUDING THE WORDS FUCK BY THE WAY MIKE C YOURE AN OUTCAST WHY DO YOU LIKE THIS FUCKING CUM IDIOT
go to fucking hell with SATAN
changing your name does NOT I repeat NNNNNNNNNNNOOOOOOOOOOOOOOTTTTTTTTTTTTT hide your FUCKING IDIOT personality
HORRIBLE LIERS! FUCK YOU COMCAST.
This fucking company is hot garbage. Wifi goes out consistently and these dumb fucks don't know what in the fuck they are doing. I hate this piece of shit company and their schemes to fuck people right in the ass. Thanks Comcast, you fucking cunts.
Please let us give 0 fucking stars.
The 4th tech to come out said he was in my driveway and knocked on my door.......the dumb ass didn’t notice my 3 security cameras, I asked him agin what time and then showed him the time thread of a empty driveway.
He then said well I drove by.......I told him to leave my property.
Long story short 2 years 20 techs 100pluss phone calls and still shit ass service.
But I pay because I’m a bitch and that’s all I can get in my area....thanks for the space to rant!
Was referred from my local branch to a cock sucker cousin fucker in India that couldn’t goddamn speak English. This happened after I had an appointment scheduled from 3-5pm and no one ever goddamn showed up. Everyone at Comcast give your kids bleach instead of milk because you don’t derserve to raise any other cousin fuckers.
Ever run into an unhelpful collective people with the attitude of "We'll help you only if you give me a sponge bath with your tongue"? Well, that's Comcast. Doesnt matter whether its for cable (TV/Internet) or even mobile services. When it works, it works fine. But heaven forbid you actually need ANY support. Forget it. Never once has anything gotten resolved without I the customer having to move mountains. One would think/hope Xfinity Mobile would be different. Guess again. It actually might be worse since you cannot even get the FCC or state BPU involved to help resolve service issues and advocate for the paying consumer. Wish I could give zero stars. They have truly earned the universal contempt of anyone unfortunate enough to have dealt with them!
Ever since net neutrality was repealed, my Comcast internet will die anytime I try to look up anything with high bandwidth. Can't go to Youtube, Spotify, or anything useful!!!
DON'T GET COMCAST IN DENVER. I pay for the Gigabit speed. THIS IS THE FASTEST internet they offer. It doesn't even come close to the speed promised. I literally can't watch a 360 p video without pausing to buffer. WTF!!!!!! This is the worst internet service in the history of internet. I mean damn. Might as well cancel my xfinity bill and buy the box sets of my favorite shows. Shit, It would be cheaper and faster. This is the most crooked and dishonest company in history. Even they're speed test website is a scam. Test you internet on any speed test then go to xfinity it will show 10 mbps higher just so you don't feel as ripped off. FUCK COMCAST. You internet throttling shitty bastards. I hope your entire company fails and you all lose your jobs cause you can do them right. I come from the east coast where event the third party ISP's offer faster net then them. Sometimes I think I should just plug in to the phone jack and use dial up cause it would be faster. If you have any option other than Comcast, take it. THESE GUYS ARE NOTHING BUT CORPORATE CRIMINALS.
Fuck you comcast and your offshore script-reading pack of jackalopes.
I would rather eat shit and die than give comcast so much as a penny. Each and every employee, especially the CEO and management should all go fuck themselves to death. I hope a flesh eating bacteria sweeps though the genitals of whoever owns this scumfuck, douchenozzle company. Fuck you so much Comcast and Ajit Pai.
Had the same 200mbps connection for over a year. Now after streaming for more than 20 mins I get throttled HARD. It becomes unplayable.
We are paying $150 a month
If I have to see that terrible fucking xfinity x1 “vote for the voice” dude ONE MORE TIME I’m going to fucking lose it. The second I hear his voice it’s like fingernails on a chalkboard.
You’re all fucking niggers. I have many many many black friends that would all agree that everyone at Comcast is a fucking NIGGER
The worst ever business in the entire country! Blooooodsuckers! Internet is cheaper and much faster even in Romania or in Hungary!!!!! I think their buseniss modell is a perfect match for the current administration: making more money without thinking a sec about ordinary idiots who actually feed me. Real parasites or parasitoids. That is Comcast.
I wish I could give it worse, it sucks ass and is a slow fuck
I changed from Fairpoint. Comcast was good for the first month and then it went down the tubes. Email server unreachable every day starting at 5 PM. Websites very slow and stutter. I have a 2 year plan. After the two years I am gone. Canceling now would be cost prohibitive. I will not bit my nose to spite my face.
When there is a problem the first thing Comcast does is blame the customer for loose wiring.
I’m tired of seeing having trouble connecting to the x-1 platform. There internet is like I’m trying to connect from Alaska.
I have had a great time with this service. The service is nice and fast. I have NEVER experienced slow internet speeds. I don't have anything negative to say.
Congratulations Mike, you've managed to find the exact opposite place to share your experience.
Forced to give one star.
I had a fucking idiot chick named Mel who insisted that she could fix the problem with my internet and phone and refused to escalate my issue. All i did was replace the modem that they said was bad. Then my internet did not work, then my phones did not work, then the wrong phone number rang upstairs, then the wrong phone number rang downstairs. She was asking me if i was sure i was answering the right phone. Yeah, like i have a teleporter that fucking sends me downstairs when the phone rings. After 1:35:00 she sent me to a supervisor who seems to be just as clueless. All I want is my phones to ring correctly. Is that too much to fucking ask.
Just kill yourselves Comcast. Do us all a favour. Start with the ceo then work your way down. We won’t miss you
All of these 5 star reviews must either be employees or are getting paid for a 5 star review!!!!!!!!!!!!!!!!!! This has and is a horrible company at this time and has continually gotten worse for the customers that have been with them from the beginning!!!!!!!!!!!!!!!!!!!! No stars....
Never ever ever ever even consider creating a neauron that will process the thought of purchasing from this provider. Even at my lowest point I will never EVER purchase any type of service from this these people. I hate the company, I hate their service, I hate the people at the company, I hate anyone related to the people who work at this company, I hate any of the children birthed from any of these employees, I hate the building, I hate the air around the building, I hate the ground this company sits on, the only think I love about these people, is the god who created them. I long to see this company’s downfall. Now, if you’ll excuse I’ll go back to watching YouTube on my data from my phone because my internet is working.
You’re paying for nothing but advertisements and they also charge you for reruns they suck
Why has Comcast been blocking FoxNews ever since they lost the out on the bid to purchase them. For this past week I have experienced multiple media freeze frame or we are have difficulties and not even let select the station number 428 in the Palm Beach County market. Soo my contract is up with them and for their size the invasion on the system do not offer a better viewing platform.
One Star is too much. 3 tech visits to figure out why Comcast freezes, cuts out, causes screen to jump all over the place. Many calls to Customer Service, 2 agents have told me this is caused by Military planes flying over my neighborhood. Techs swear this is not the cause. All wiring has been replaced. They claimed the cable from pole to my home was replaced 5 years ago. Same cable has been there for over 25 years. I own my home and have same wiring since Cox Cable was our provider. All Comcast does is lie, send out techs and bill you when they do not fix anything. fortunately I was not charged for the tech visits, which leads me to know they are very much aware of the problems here since wiring along the poles has never been replaced since I hve lived here. Before the Air Force Base was only flying occasionally over Downtown, now 24 hour refueling planes and night time training goes on not only affecting internet, but also knocking over the air Television completely off the air for 3-4 minutes many times per day. Which is the reason I dropped Cable TV 3 years ago. Poor service and treating customers like idiots. Worst Company I ever did business with.
I hate comcast so much they don't give a shit about the internet along with verizon and AT&T! I'm already noticing them slowing down duckduckgo and I don't want to use google because of privacy issues! They were always shit but somehow they got ajit pai to eat that shit and he shit out shit so now it's DOUBLE SHIT!
Neat, so the more payed, the more times the internet will go out randomly, the more times i will experience packet loss, the more times i will want to kms because of how shitty comcast is. neat.
Things were semi ok for streaming videos, youtube, Fakebook, and news sites. But since Thursday every video site i hit takes longer to load, pauses, buffers, totally unenjoyable. I check various speed sites and report as good. Can only think they are now messing with streaming content. 🙁
Yeah... Fuck You Comcast! Fuck You!
PS: I was forced to give them at least 1 star to post this!!! Unacceptable!
FUCK YOU COMCAST!!!!!!!!!!!!!!!
Comcast/Xfinity would rather infer that a customer is lying than admit they have a network problem. And forget about having a half way intelligent conversation with the pitifully trained idiots they have working in Support. And watch out of they send a technician to your house. You have to constantly keep your eye on these cable-guy wannabes. Now I will say that they have some good field engineers, but you never get those guys to your house, you only get the rejects to come and literally guess how to fix problems.
Fri/Sat/Sun Service Buffering!!!
Always get buffering on prime nights! Can't enjoy my shows on Hulu, Netflix or Amazon. Plus, getting up charges at $50 a month for utilizing these services. Get with the system and evolve!
Comcast customer for 18 years. They were the only provider in my town (Beachwood, NJ). They raised my bill to over $200 a month for slow performing internet, tv without HBO or Showtime and a phone that we didnt need. Called them time after time to lower my bill and was told that there was nothing that they could do for me.
Two weeks ago, FiOS became available and we signed up. Triple play with Showtime, multiroom dvr, gigabit internet and phone for $50 less per month.
Called Comcast to close my account and expected to receive a save offer. The only thing that the agent told me was that I still had a one month balance on my now closed account.
Fuck you, Comcast. You were like a 18 year bad marriage.
I died for you all and this is what I get?
Maybe Father was right when he said it wasn't worth it.
X1 is advertised as faster, it isn't. The new remote's only redeeming quality is lighting up, navigating with it quickly is impossible. The only product comcast offers that hasn't disappointed me is the security system. COMCAST LITERALLY DRIVES PEOPLE AWAY FROM TV.
What a waste of time.....really comcast has shitty speeds i stream everything and anything from a hotspot no problems at all i think all you dumbass people need to either move to a diff area or just stfu xfinity wifi is one of the best i think its a kid doing all the reviews
Yet here you are, taking the time out of your busy professional life to tell us not to worry about it. We're all laughing at you.
MY SECOND COMPLAINT AND 6th call to Comcast Executive Esculation Office!!! MY ISSUES IS STILL NOT RESOLVED!!!!
I had a rep call and explain my tech calls, service calls, service outages, credits, and my payments. JUST TO TELL ME THAT MY ACCOUNT HAS TO MUCH CREDIT AND I HAVENT PAID BUT SO MANY PAYMENTS. Well of course I didn’t because your CDR reps told me that my bills would be credited only to have them tell me that I have no credits due to me!!!! Well your reps should not have said I was due a credit and wouldn’t have a bill.
I requested for the call to be pulled and of course COMCAST claims that call wasn’t recorded. Hmmmm, that’s was the call where I had over $200 credited and was told my bills would be credited in full. Mighty funny how that call can’t be played.
My account was in non pay disco and turned back on several times without me paying BECAUSE TECH SUPPORT KNEW MY SERVICE WAS STILL NOT FIXED AND THE GOT ME BACK ON AND CREDITED DISCO CHARGES AND LATE FEES.....BUT IM A LIAR.
Service issues since the start of my service in April: Quick breakdown: -Told I could self install-epic fail - Took weeks to get my service up and running(so I thought) -3 appointments later my service still in the red. -I’m basically being called a liar -My account has now been flagged to say don’t give my account any more credit—-it’s not my fault your service is horrible. -Several techs have been to my house, but since I have called so much apparently the techs have cancelled the tech call as if they never came in my home to cover their butts because the loook at the log to see if I had a service call. I will start having the techs sign when they step in my house. I have had at least 8-10 techs come out and about 70-80 tech and service calls to Comcast. -I have called to corporate to get it resolved and NO RESOLVE they are basically telling me to pay for the crappy service I have been receiving. - Even with me getting credits for 4 months...they want to lie and say I still owe $500. The truth ain’t in you. Good Afternoon, I wanted to really speak with the CEO but of course the only CEO that speaks with customers is from T-Mobile. I have a HUGE issue. I have had Comcast since April 2017. When I first started the service it started on a bad note. Since April I may have called in over 70-80 times. For service issues, tech issues and or billing issues due to me not receiving services since they always told me to t was in the red!! I have spent many hours on the phone with customer service. I have also tried to cancel maybe 3 times due to me not getting service. Every time I try to cancel the rep always says oh let me try to fix the issue and her it is DECEMBER and now I’m battling over billing since all the credits I received I still owe $500. That’s absurd! Yes, I have only made 4 payment and if you review the call when I call in and they apply the credits to cover my bill.
How can I be in a non pay disconnect several times and then taken out without a payment. BECAUSE MY ISSUE WAS DEEMED LEGITIMATE!!!! Now Comcast wants me to pay almost $500 in a week due to there error.
I 'd much rather get internet from ISIS than comcast.
These dicks raise your rates every 6 months or so. I have had to constantly call and yell at them to get my monthly bill back down to a realistic amount. They are a monopolistic bully and I just freed myself from these pricks. I got Frontier. Get anything you can besides Comcast. This company is a joke.
This must be the worst company on the planet. How can they exist? How can one build a customer service and high-speed communication company this slow and stupid and still be in business? How can simple requests become week-long fiascos? I hate Comcast.
Wish the internet still had those cute and quirky little half star ratings, I wouldn't give it to you because youre worth even half a star, Id give it because it's cute and quirky like a small adolescent girl that knows nothing about the world and seeks attention through self harm. Thats right, you fuckheads are ruining yourselves for sweet hot cum that is our scammed money. Fuck you, eat a dick, I tried for weeks to get consistent, reliable internet like I payed for, but youre resources are nonexistent, and I don't have time for yous. Get gassed. Big Daddy SkittleDick signing out
Tired of them sending me black bastards that dont know the first god damn thing about cable or internet. Bin laden had internet underground and i cant even get service in my house. Who was bin ladens service provider?
Never fails to disconnect from the internet. Usually happens 5-8 times a week. Got new modem and new wires....still the same thing. After 4 years of this, about time to switch providers...
Absolute horse shot of a company
yeah true fuck comcast or xfinity they say one thing but provide shit for internet speeds..hell when i had a low end internet dial up company like qwest now century link i never had a issue with lagging or getting screwed..and only paid 45 a month instead of a hundred it is pathetic..a class action lawsuit should be filed..they over charge...and dont fix shit..and this statement is all that protects them pay for this 1.0gig but by the way its up to 1 gig but thats just it up to so theyll give you 512 mb and say well we didnt guaranty we said up to
Fuck you comcast try and throttle my internet and see what happens REEEEEEEEEEEE
Spent over two hours linking my new account number to my previous xfinity sign-in information. Spoke with 3 different people, because I thought the $5.99 pay over the phone was BS...
Turns out-- YOU SHOULD PAY THE $5.99, BECAUSE 2 HOURS LATER IT'S STILL NOT CHANGED... STILL can't pay my bill. 🙂
YAY COMCAST. You TRULY are amazing at scamming us all. Never lost more time and money.
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From what I read most of you fucking idiots are nothing more than turd burglars looking for attention.I’m not a fucking idiot like you, so I got the basic Comcast deal. Sure, they try to upgrade me all the time, but like I said, I’m not a drooling stump.Everything I want that I don’t have I can get online.Anybody who shells out tons of cash for “prime” service is a shit munching moron.I had to replace my box twice in the last 5 years. Both were absolutely free.The guy who set it up originally was on time, courteous and set up my second tv for nothing.The only thing that sucks about Comcast is their inability to play the show that’s supposed to according to the guide.That’s not a problem, unless you’re a pathetic puke who spends half your free time programming recording ahead of time (the other half I’m sure is spent trying to pry your fucking helmet off your head after the short bus brings you home).So, all in all, Comcast gets 5 stars and you dripdicks get -7.
"The only thing that sucks about Comcast is their inability to play the show that’s supposed to according to the guide."
Yeah cause that's not an important piece of functionality for a service who's main purpose is to play the show's in the guide?
You're an idiot George.
I can't even stream a show from their own damn site, even though I pay for 50 Mbps. I've taken notes of all speed tests and I'm averaging less than 3 Mbps at any time. Comcast doesn't give you what you pay for, and unfortunately where I live I have no other choices for my ISP. 1 star is too much.
We ordered Xfinity internet/phone 2 weeks ago and we had to cancel because our house is not wired for cable, and it would be too expensive to re-do the wiring. Like most companies in CA, Comcast has a 30-day money back guarantee. However, they still managed to charge us over $50 for 2 weeks even though the rate for the service was only $49.99/mo, and we never even used the service because it didn't work. These people are the worse. I will never use Comcast again.
These faggots need to fuck off already and drink some bleach, no not bleach. They need to drink WINDEX. That’s the shit these fuckers deserve.
Comcast is a huge pile of twice regurgitated dog shit. Upon submitting to these ass-clowns for internet, they decided to bill me in advance a full two months! After several years of shitty service, signal drops, outages, terrible tech support, and billing issues with Comcan't, Google Fiber swooped in and saved me like a damsel in distress. Google Fiber is honest, fast, experienced, generous, and I love their no bullshit approach to internet. They don't have hardware rental fees, install fees, or asshole tech support reps.. With any luck, Comcast will slink deep in a dark damp cave and disappear forever. Goooo Google Fiber!
Without a doubt the worst Cable company. They want to charge me to send a Tech out to repair there equipment. Really Comcast your equipment fails and you want me to pay to have it repaired? Time to cut the cord!
I am paying $139 per month for internet and cable and that is too much for the bullshit content/channels that I receive. I want to downgrade to just internet and they still want $85 + $13 in taxes and fees! Unfucking real. So I may go with less channels and still get internet and that package is $69.99 + ..oh you will love this $25 worth of taxes and fees. Talk about bullshit and get raped with no lube! I need to look into Fios.
I had a contract for a year with these idiots. Now they want me to pay double for the same service.i. In the area where I live there is only this fuckers comcast, fucking monopolists .i. They don't care about the quality, they don't care about the service, they care only about money.i. In their call center work only fucking Indians. $70 for 25Mbps WTF o_O ? In my country, we forgot what is this modem 20 years ago...
Let me tell you, this company has got to be one of the best around. Back when I was a young pup, no oldwr than 22 years old, I graduated hogh school and went on my way to the front doors of NASA. They told me they'll take me in if I can get them an extremely valuable document they have had their eye on. The declaration of independence. They were in luck too, for im sure you've seen the documentary "National Treasure", I have a very good friend named Nicolas Cage. Nick told me he'd take care of the job for me as he owed me a favor, as long as I could promise him that I'd give hime a ride in a space shuttle on of these days. Of course I can do that, but I need the document first. Nick called me back about 3 days later, all out of breath and saying "I got it, look up!". I looked up, and nothing, just a blue sky. Turns out, he blew up a car with a trampoline next to it, and jumped over the explosion in the wrong town, to make it worse, it was my wifes car! Great, now I need a new car, and I have no idea where Nick is. I sat down on the picnic table beside me. The man at the table slid over a suitcase and simply said "lifes a beach, cheer up." and he walked off. I unclipped the suitcase, and inside, was a coupon for 25% off on my first bill when I sign up for comcast. I dont even live in a town that supports comcast bit how could I pass up those savings! Thank you comcast for saving me money!
These cocksuckers are always trying to tell me I need a new modem; fuck Comcast extra for assuming I'm stupid. But now they have their shit popping up and interrupting my browsing experience. When is the Government going to put a stop to this monopoly on local providers?
But that's the worst part - the fact that they always condescend to me. I'm an EE that does IT for a living, for Chrissake! And some puke taking calls for Comcast acts like I'm a moron because I refuse to accept their bullshit as the word of God?!?! Fuck Comcast.
I spent 5 years in prison with no cable or internet.I managed to not get ass raped.It took Comcast 14 days to fuck me with shitty service,bad billing practices,poor customer service,and my asshole has yet to recover.I need a crisis trauma counsellor now I think.Fuck you Comcast,if I wanted someone to lie to me and take my money I have this thing called an ex wife.
If Net Neutrality being on their hit-list, the fact that they try to abuse the market by strong-arming any competition while short-shrifting their customers..it's bullshit. Rest assured, Google Fiber is coming to town, baby..and pretty soon your asses will be out the door. Then again, we'll have another monopoly on our hands...but one thing at a time! 😉
In short..fuck you, Comcast. I can't wait to give you the single-finger salute.
Since Comcast forced us to switch to Outlook 365 for our business we have no Outlook and now it seems no email at all, and all for $215 month. All their fixes are endless circle jerks. I would like them to send a technician here to actually get this thing working, instead it's hours on the phone with me and my wife with people who talk a good game but are mostly it seems incompetent. If it doesn't get fixed soon I'm lawyering up. We're a small business and this is killing us.
If ZERO stars was an option, I'd leave it. Spotty service is putting it nicely.
I can't give them negative stars? Over Priced turd flowers for trash level internet 100 blanking dollers a blanking month and those cromagnem man turd lickers run the Effed C C because Ajit Pai is Verizon, Verizon s the Cable Cartel, and Verizon has a pole shoved so far up up it's trash compactor for being told no. You can't be jerks and not have bad karma. many times since 1980. Think about that back in 1980 then pacbell got flattened, crushed and a boot to the head. a few laters it became Cingularity Internet Wich then became Verizon and yes we can here that you have held a grudge since then. We got the dick messege when you ranted to anyone that'd listen. They now own a large amount of time warner. Cox (West Coast who are a) and their mid west brand ComCast. What do you think will happen When Aji't Pai is given the chance to go postal? He will. He has. ComCast IS verizin Is the Cable Cartel and is pretty well complete flakey trash. 100 blanking dollar for 20 megabytes ONE WAY. Has anyone tried to upload a back up? Yeah that's about 40Kilobytes a second wich is litterally modem speeds range. 90's era Rockport modem would could easily get 56kilbytes a second. My ADSL modem is 10 megabytes each way. and half the cost. Let that sinc in. And the name of this webpage is 100% right. It's a few weeks from 2018. Most of of the rest of the globe is setting up unwired... reliable terabyte speeds by 2019. UAE, and Prussaia are testing PETAbyte speeds EACH WAY from a satalyte with realy sexy awesome CHEEP RELIABLE OFF THE SHELF wireless tech. I think it's being tested for the University of Mascow, and some school in Progue. 20Megabytes 1 way is terrible for the cost
It's the only show in town and a disgraceful one at that. Over priced under performing. I'd choose any other internet provider regardless of cost just to get rid of Comcast. Comcast blows wads.
i absolutley love comcast! best Company ever ! High speed iternent=check ! great customer service= check! not even a SINgLE crAsh! GREAT SERVICE KEEP UP TE GOOD WURK!!!!!!!!!!!!!!!
Wifi sucks ass hole sure it's fast; when you can actually use it. The cable lags to all hell cant press any damn button without a lag of 2-120 seconds. I CANNOT STRESS THIS ENOUGH NEVER GET AHITCAST.
comcast is a greedy machination
Wtf am i paying for, to have my shit work 1 day out of the week?!?! If i had. A choice between resubscribing to xfinity or licking the cheese off a 500 pound sweaty mans asshole, id take the latter a hundred times over!!!
Overpaid Comcast using my online banking app. My mistake. Apparently I can't tell the difference between Chase and Comcast. I called on 12 November to get a refund. No problem, in fact the refund could go to the credit card I wanted to pay anyway. Never happened! I called twice on 26 November. The first representative would not transfer me to her supervisor and hung up. The second person, Mary Jane, promised a 24-48 hour refund to my credit card. Never happened! Today, 30 November, I reach Jay and his supervisor, Alvin, to follow up. A ticket for a check was created today and I should get my refund in 7-10 business days. What I couldn't get was a ticket number, an extension to call for follow up. Service this bad doesn't deserve a single star. I asked for a reduction on my next bill. NO, but we can give free movie vouchers. A big swing and a miss - I already get free movies!!!!!
Fuck Comcast, with there data cap. I hit the limit every month.
pay for 50 mbps, consistently receive below 3 mbps. can't wait for google fiber
Worst company ever. You pay your bill but you don’t get your service.
every other week, the WiFi crashes. it's like they teamed up with Ajit to make life worse. people rely on internet today but they don't care. I'm living with this shit of 500 kb/s for 3 years and the only thing that stops my family from getting a new provider is that Goddamn HBO deal. Can we make a boycott of no Comcast just so we could show them that their costumers mean shit, cause having no WiFi for a purpose is better than paying for no WiFi around 60 bucks a month
Don't we have something like half star?! Need I say more?
Beautiful day in Atlanta, railways for the SEC Championship game. Except Comcast decided to do an “upgrade” today, so TV and Internet are totally off. Made a call and was told there is nothing they will(not can) do for me. They will credit the day of service , about 10 bucks. So long Comcast, hello Hulu or Apple aV.
So terrible. So annoying. Sick of the Xfinity ads as well, cut your advertisement budget and maybe pass the savings along. Assholes. You really need commercials for on demand shows! Fuck you people
Fuck them, their service has always been fucking shit
Constantly having issues with every fiber of this Fuck hole that steels my money!
Why the fuck am I 20 feet from the router and lagging every motherfucking day fuck you and your SHIT SERVICES
BBs Bitches and Bastards...
After waiting 1/2 hour to pick up my equipment, they did not offer or give me a contract. Implied that I would receive 50GBS for $39.00 a month received contract in mail one week after service commenced. Internet streaming did not work consistently thru BluRay box. Unable to migrate data to a new computer. Their modem was big enough, and consumed enough power to supply data to the whole condominium. After waiting for twenty minutes when returning equipment after 27 days of frustration, store clerk notified me there would be a disconnect fee and it would go to collections. I never said I was not I sending to pay. The next day I called to negotiate bill and avoid late fees, and I M an idiot fees. I was told the bill was over $100 dollars, negotiated the bill to $70 on a switched recorded phone call. Reflecting... I cannot believe I paid $70 for all of their pre planned frustrations. FUCK.. now I have to pay ATT for their decievng unlimited plan. Trump is going to have to shut down every company associated with data flow, and turn the US into a commy state. Fuck fuck fuck, there is no fucking solution to the problem. FFFFFF, an now I have to select a box to confirm I am human. Comcast has me me a non -fucking human.
Tired of their bs service. They absolutely suck and wish they are taken to court by the feds.
How the fuck do these retards get paid? How the fuck. My internet goes out multiple times a day for no reason with how much fucking money I pay these fucking morons for internet access. I am overpaying for a shitty speed that other first world countries would laugh at. Fuck all of comcast. Fucking goddamn overpaid morons at the top laughing their way to the bank I can only hope they get cancer and fucking die with their money so I can piss on their grave.
They let me bill get to over $600 after i was out of work for a month and wont me set up a payment plan and i work from home...
The internet sometimes became slow, or simply disconnected. It happened every day or every other day. Sucks!!
fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity fuck xfinity
It makes me happy that so many likeminded people are on this page and equally hate comcast. Truly one of the most poorly run companies in the US. The only thing they do right is advertising and sales. Guess why? They are basically a fucking monopoly. At my house i only have one choice for internet: CentruyLink 4 mb/s. Now they want to tell me that they can restrict what i search or what websites i make, and if i dont like it i can switch providers? Guess what? I CANT SWITCH PROVIDERS YOU SLIMY FUCKS.
fuck you and your data plans u fucking cunts
Stupid bitches wanna send in a new box and apparently it's upgraded so the internet is twice as good but nope it's a lie this shit iis fucking worst -_-
Fuck your data caps fuck your throttling fuck your customer service fuck your shareholders and most of all fuck each and everyone one of you that works for this company.
WHY is it now that I have random crashes every FUCKING TIME? It was never like this before....thanks for messing up my fucking grades because I have lots of fuckn online assignments at school
Worst fucking company every. Deleted my new account instead of my old one!!! FUCK YOU COMCAST!!!!!!!
Shitty internet and no net neutrality
constantly trying to overcharge me, pulling shitty "sales" out of their asses, when I can clearly see cheaper deals on their website. When I click on that sale I do not get taken to the sale, instead I get taken to a more expensive "deal" and talking with customer service has not remedied this.
Damn, the Nazis at comcast blocked this site, fuck them.
MOTHERFUCKING SLOW ASS SERVICE! FUCK YOU COMCAST! IT WILL ONLY WORK FOR 5 MINUTES THEN IT WILL TAKE YOU BACK TO 3000 B.C. JUST LIKE PAINTING SOME BULL'S COCK ON THE WALL. IT TAKES THAT LONG TO FUCKING LOAD A WEB ASS PAGE. I KEEP DISCONNECTING AS WELL. FUCK YOU COMCAST! SHIT ASS SERVICE.
I pay extra monthly for HD, rent a movie SD and lose 12 inches on your screen. Fuck you Comcast.
THEY SURELY DO SUCK!
Fuck you Comcast. Just like our local garbage company, Comcast holds the monopoly. Their prices suck, and the product ain't much better. Fuck you Comcast!!!
I hate this company with a white hot passion. $160.00 ish a month only to watch old Andy Griffith reruns. Over $200,00 a month to get some watchable TV.
Why does Comcast make changing batteries on their remotes such a nightmare? Getting the batteries out is ridiculously difficult. They obviously care more about appearance than function.
FUCK COMCAST. THIS IS THE MOST SELF-CENTERED COMPANY. INSTEAD OF PARTNERING WITH YOU, THEY TAKE YOUR MONEY, THE SERVICE DOESN'T WORK 50% OF THE TIME, THEIR CUSTOMER SERVICE IS NON-EXISTENT ... RESULTING IN THEM SENDING SERVICE ASSHOLES OUT TO YOUR HOUSE TO GOBBLE UP 4 HOURS OF YOUR LIFE ABOUT EVERY OTHER WEEK, AND THEIR WEBSITE DOESN'T WORK MOST OF THE TIME. HELLO REGULATORS AND ATTORNEYS GENERAL, SHUT THESE THIEVES DOWN
Just a heads up, Comcast is leading the charge to kill net neutrality...
I wanna know what retard thought that fucking with the port forwarding system on a router was a good thing cause thanks to theses jackasses I can't even my ports public anymore, bitching at them on Twitter will result in their shitty bot going "Hello, how can I fuck you over today?" I tell them to fuck off and they respond back with "Okay asshole I'll make sure to send to my leadership" well go ahead cause you mother fuckers can't do anything right. Customer Support is also a huge fucking let down, every time I have a problem and I have to chat online with a staff member the support is full of dumb minded people who don't know jack shit on what to do. Fire the idiots and hire much more smart people that know a thing or two not people who know how to type "hello" on a fucking keyboard. Comcast fix your shit you cunts.
Well, judging from all the reviews, Im not alone is being irate and wanting to drag every single piece of shit at Comcast into the streets and beating them within an inch of their lives and reminding them that incompetence is unacceptable. I pay my fuckin bill on fuckin time every fuckin month, yet they give me this garbage internet that goes to shit constantly. I know its not the computer because I use other wifi spots that are not Comcast, and shit works just fine when I have full signal. Comcast? Well, it just cuts off for no reason often, and even when it says I have full signal, its a trickle of internet
So we had a storm last night and a tree fell on some power lines causing a small blackout in the area. The power company had some guys with chainsaws and flashlights out at 5:30 this morning fixing the problem. Guess what else went out? Thats right - the fucking cable and Internet. Its 8am right now and we have the generic "were working dilegently on the problem and hope to have it fixed within the next 4 hrs". Oh fuck off! Ive heard this bullshit at least once a month for the past 2 fucking years. If a strat cat farts in the direction of the cable lines outside we lose the Internet for at least a day. If there were ANY other internet/cable company i would switch so fucking fast but Comcast is all we got. The cable and Internet go out all the fucking time, it normally isnt caused by a storm, so at least this time they have a decent reason gor it. I usually use all of my phone data each month not because of traveling but because its the only Internet i have. Comcast never tells me why the outages happen so frequently but they sure as hell wouldn't let me get away with "payment outages" would they? Motherfuckers.
for the last few weeks, my internet will only work for 5 minutes, then goes out and I have to do a hard reset to make it work at all, when I call, i get pass back and forth between reps for hours before someone who isnt retarded answers the phone. Then they give me the kind of options youd expect when talking to a doctor when you have terminal cancer
I changed my services, I choose no contract. Look at the bill today and the bait switched me to a 12 month contract. Fuck this SCAMMING POS company
Shit company shit service
This X1 platform truly fucking sucks. Thought it was cool at first but the piece of shit gets worse by the day. Freezes all the fucking time, sometimes while changing channels and sometimes just watching and it freezes. Slow to respond to remote commands sometimes just flat out ignores commands. Click on a channel and the POS gets confused and kicks back to a channel that was being watched 3 or 4 channels prior. And what the hell happened to being able to watch a channel in a small screen while scrolling the guide. The B button on the remote used to bring up a small screen in the guide, but now it takes me to Accessibility Settings and can no longer view the small screen in the guide. Complete utter bullshit trash. Fuck you Comcast ur X1 is a miserable pile of shit.
comcast is the shittiest fucking wifi provider im ever gonna fucking deal with i literally want to rape myself because this wifi is being such a shit head dick head nigger ass faggot fuck me sideways now please bye oh yeah this isnt gonna fucking post because the wifi sucks so much ass its choking on its own dick bye
Past 3 fucking months I've had reoccurring bullshit of 5+ days at a time where my internet is completely out or sucks ass. Yet when I fucking call them and they supposedly reset my shit it worked for 30 fucking minutes before I went to work and when I came back, GUESS FUCKING WHAT. 1 month of shitternet after that call I can't fucking deal with this my grades for my fucking classes are going down since Comcast can't seem to get their shit together.
...let me count the ways...Thou sucketh more than the most massive black hole in the universe, multiplied by Avogadro's Number raised to the Avogadro's Number. In other words, there is NOTHING in any of the known, or unknown, universes that could even come close to sucking as bad as you, you fucking useless, greed-driven coprorate (spelling intentional) pig, criminal pricks. How fucking dare you continue to remove channels from your already 99% fucked-up line-up of channels you offer customers, and then have the balls to raise fees on a regular basis. You now recently dropped what was, in all likelihood, THE most useful channel Shitcast has ever offered - Weatherscan. You piece-of-shit fucks - I hope you jerk-offs burn in fucking hell, where you all should have been - yesterday, in fact. I live for the day to witness your hunk of shit, mismanaged, incompetent, useless, greedy corporation sink faster than the Titanic. Satan himself shuns your sorry, pathetic asses, and is taking measures as we speak to keep you barred from entering Hell, concerned that you'll manage to fuck that up for everybody - and rightly so. Thus...do everybody a fucking favor and just nuke yourselves now into oblivion. Fuck-heads.
Kinda sad there isn't a no start option. The worst fucking internet on the planet I had a 56% packet loss tonight! I can't even game most of the time because by the time I load in I'm already dead 56 times!!! Anyone that says they are going to get Comcast or like Comcast needs to be stopped immediately!!!! Stop anyone about to purchase Comcast to save them the costs of getting ibuprofen!
I talked to Anthony, the young man in Guadalajara for about 35 minutes - he cut my price and upgraded my speed from the 64.99 plan with 50mbps service to the 100mbps at 49.99 - incredible, right? Better service but FOR LESS!!! So he said as soon as we hang up, you'll be able to answer the text on your phone and approve the contract and we'll get you started...
Except the contract wasn't there. There was a message that said "Your documents have expired" Bummer...so I can't really get Anthony on the phone, so I use the chat function to talk with a DIFFERENT guy and he tells me "Yeah, about that plan...that doesn't exist...but we CAN get you the 100mbps service for an EXTRA $15 bucks..." I was like - whoa what? I thought...but...what about Anthony, the nice guy in Guadalajara...he went to school in South Carolina...he and his cousin were the only kids on his block...he hated SC because it was populated by blue-haired people over 70...what about the deal HE gave me...he gave me a GREAT deal...
Well, turns out...he didn't know what the fuck he was talking about. Or the chat guy didn't know...or they can't communicate or it's all just smoke and mirrors and lies and a pit of serpents and the seven rings of hell...
What a fucking colossal collection of douche canoes...I mean...for fuck sake people, get your shit together...you do one thing - fucking internet... Physics is on your side...the signal travels down the fucking wire without your intervention...all you have to do it make sure it gets in the the little end that's connected to your equipment, make sure it's all powered on and it goes into MY equipment...it's like fucking electricity...unless a tree tears it off the pole in a storm, all you gotta push a signal through a wire...but it's apparently VERY complicated to quote the plan...so complicated that these two half-wits couldn't get on the same god damned page...
So naturally, after telling me that the promises that were made were actually NOT promises because the items promised don't actually exist, guy #2, the guy on chat pivoted to the old we don't have what you actually want and we don't have what you were actually promised..."But we DO have a BUNDLE of useless fucking items like home shopping network and an extra $8 charge for regular TV channels that you can get for fucking FREE!!!! We've got THAT deal... you could get that horrible offer...that's available...and at the same price...you were previously raped at..."
Fuck you, Comcast...you already wasted an hour of my time that I'll never get back lying about some bullshit plan that apparently doesn't even exist...why would engage with you again...this end of net neutrality is gong to be the beginning of the internet gang bang and we're gonna be on the receiving end...
Talking to Cumcast is like wrestling a fucking cactus after you just got done picking out all of the spines from wrestling the first cactus just before...It's like they make it so unpleasant, they KNOW you'll be like "Fuck it...I'll just accept the shitty service because dealing with them actually leaves you feeling ashamed and sad....
Fuck those cock suckers.
I have got to say, I dont see why everyone hates on Comcast. It isnt like they dont try very hard to show they care. In fact, we all could apply comcasts values and policies in our own lives.
Bwahahahahahaahahahahahahaha. Joke of the year right here.
There are some things in life you learn are always true. One of those is that if you're talking to someone from comcast then they're lying to you about something and most of the time it's going to be about how much your bill will be and how fast their internet service is. Also the company is so scummy that they capped the data usage of the internet here to try and squeeze some more money out of people who they charge ridiculous prices to begin with. I've heard people say that they clean up their act when Google fiber rolls into town and give unlimited data and drop prices, but I'll always remember how they've lied to me and cheated me over the years.
We have a small business that has been without internet and phones for three days. Repeated calls to Comacast, repeated lies about scheduling a repair crew. Can't talk to a supervisor, can't do anything but accept the lies. Scum for nearly $400 per month. Dick heads
ARE you kidding me! Listen up Mr. NotMad from a post earlier today... This is the WRONG Goddamn forum to be giving Comcast a 5 star review on--let me just start there. GO SUCK AN ENTIRE HEAVY DUTY TRASH BAG FULL OF DICKS AND BALLSACKS YOU VILE, VOMIT-EDUCING WASTE OF SPACE. I swear on Mary, Joseph and the Baby that if I could jump through this screen right now, I would. "...great information to help myself on their forum..."???' HELP YOURSELF', MOTHERFUCKER---THAT'S EXACTLY EVERYONE'S POINT HERE! Comcast couldn't give two shits about you and your service, but oh... GREAT! 'NotMad' found info to help his shitty self... Lovely day. "ComcastCares"??? That's like saying, Jumbo Shimp and not cracking a smile. I swear I HATE you, man. And PS... no one here is looking for 'actual assistance', dude, so don't share shit with my pissed-off ass. Karma's comin for you.
My box is freezing all the fucking time. I am so tired of trying to watch something & then the tv goes out. Its so great when my kids are freaking late at night on weekends cuz they have no tv and internet. For as much as we pay for their Wonderful Bundle they supply us they should be able to actually supply service. And dont tell me to Unplug. The unplugging shit dont work. And of course its out again right now,wtf is wrong with them. They were great years ago but as they try to take over the world,lol, they get worse by the day. You call them they dont understand the language i speak (which is ENGLISH) you go to the store they want to come install security cameras before they can answer package questions. Fuck you im looking for someone new ASAP I wont put up with this all Winter
Comcast has the worst homepage. It takes forever to load . It keeps getting script errors and recover page errors. some hi speed internet . Huh! $154 dollars a month for errors everyday. Every time they change the home page it gets worse . some high speed internet .
So I have had my issues with Comcast in the past and trying to call and get support is not very helpful. However, I got great information to help myself on their forum, forums.xfinity.com Also, their Facebook and Twitter support is top notch just use @ComcastCares and you get a response in about 30 minutes. Way better than calling in or using chat support. Just thought I would share for those looking for actual assistance.
Clearly you don't work there...
INTERNET IS A FUCKING JOKE
Why did I ever leave direct tv comcast sucks paying all this money and for what? My screen freezes even resetting it does not work sending a signal does not work now I am stuck with them fuck my life.
Tried to raise the rate at my business even though I'm under contract with them. They said they couldn't raise the cost of the service, but they could raise the cost of the equipment. I told them then I can cancel at anytime and they said yes, so I did.
I'VE HAD COMCAST FOR 25 YEARS, SHAME ON ME.... WHAT'S UP WITH NOT BEING ABLE TO LOG INTO MY COMCAST.NET EMAIL???? WHAT A FRIGIN WASTE OF TIME TO FOOL WITH THESE DUMB SOB'S... THEY THINK THEY OWN THE WORLD BECAUSE THEY'VE BECOME SO FRIGIN GREEDY THAT THEY DON'T GIVE A SHIT ABOUT THEIR LOYAL CUSTOMERS FOR OVER 20 YRS... I'M SUPPOSE TO HAVE HIGH SPEED INTERNET, AT LEAST THEIR CHARGING ME FOR IT... I COULD PISS FASTER THAN WHAT THEIR CALLING HIGH SPEED INTERNET..... THE INTERNET IS IN AND OUT MORE THAN A WHORE IN A REVOLVING DOOR.... I ABSOLUTELY HATE COMCAST, NO ONE SPEAKS ENGLISH THERE SO NO USE TO CALL FOR HELP....
You fucking suck ass comcast. Fix ur garbage service u peices of shit.
Comcast provides subpar terrible internet service. I pay for the 55mb/s plan so I should have roughly 6mbs download speeds if you divide the bits by 8 and round down? Nope. I've seen speedtest.net show me they aren't even giving me what I pay for, where it's been down to 10-14mbs on occasion. I live in the middle of a large city in an apartment complex. This is poor service.
Be me, comcast customer.
Account is my roommate name. Roommate moves out of state, and puts the account in my name.
Comcast continues to send bills under old roommate's name. Call and explain the situation, "customer service" representative assures me that the problem has been corrected.
Continue to receive bills under old room mate's name.
Receive pop-up on my screen informing me that our account has gone over a "1 terabyte usage cap".
Call Comcast to verify the problem. "Customer service" rep can't help me, needs to speak to the primary account holder: old room mate.
I explain that I AM the account holder. Customer rep says that previous holder needs to call and make me primary account holder.
Contact former room mate, now out of state.
Former room mate contacts Comcast and is told that he needs to come in to a store to switch the account holder.
Begrudgingly pay the fee overage fee for internet usage.
Room mate goes in to Comcast store and is told that he needs to close the old account and that I need to open a whole new one.
Comcast starts sending billing information to old room mate.
Comcast alerts old room mate of another overage.
MFW Century Link still doesn't have fiber optic internet in my area.
When is the FTC going to break up this obvious monopoly?
I just want what I'm paying for. I'm paying for 25MBps for 2 devices. I'm getting 2MBps on a good day. I live in Boston. How hard is it to get a decent internet speed to a city like Boston where your ads are on every bus and train? I've called twice and each time they say they will work on fixing it but nothing happens. I've waited on hold for an hour. Don't become a Comcast customer.
Try to order service.
Forced to get a "pro install".
Call to order service.
Rep tries to upsell me to a $125/mo package.
Rep refuses to let me self install.
Order the "pro install".
Amazon delays modem, Comcast tech comes.
Ask tech to test line.
Tech says line is all good, and I can call Comcast to activate the modem when it comes.
Call Comcast to activate the modem, when it comes.
Comcast rep Josh refuses to activate the modem.
Rep tries to sell me a "pro install" again, saying the Verizon or RCN techs in my area probably cut the Comcast line since it was last installed (utter bullshit).
Modem is connected and pulling an IP.
Let Josh know how strange this is, and that I wish him the best but look forward to when America's least favorite company gets busted by municipal broadband.
He tells me Verizon is bleeding money, and Comcast will be king forever.
Thanks for telling me about RCN, Josh.
You fucking chode.
I realized that Comcast have been charging for ' Home Automation' since September 2015 at a rate of $ 20 per month. Called customer service and they agreed they have not provided me with any Home Automation service since then. The CS representative agreed to cancel the service and reimburse $ 60 in three $ 20 installments . I told them that I was willing to forfeit the 2016 reimbursement but that it was reasonable to eimburse the 2017 charges. I was told that Comcast system does not allow the CS representative to reimburse more than 3 months. I asked for a supervisor that got on the line after 20 minutes . In summary the supervisor told me the same answer, plus gave me a lesson that his father taught him that he should review all his invoices. I told him that I trusted Comcast after 17 years of being a customer and I did not think that they would charge for a service not rendered. But if they did and it was discovered that it is reasonable business to eimburse the monies. In my opinion what Comcast is doing is stealing money when refusing to reimburse. Of the $ 480 that I paid , I was asking for this year reimbursement, less than half..
I think Comcast after 17 years is very disappointing Vendor.
So they took off weather scan which actually provided local weather with nice music and replaced it with the weather channel that doesn't even actually run weather in an easy format! so over Comcast - over paying for crap programming
The last few days of logging in is a nightmare. I enter ID and PW and next screens wants PW again. A note on their homepage indicates that my account is 25% completed but no links to complete what ever it is they are saying is only 25%. Absolute WORST website ever designed. Paying more for their crappy service than I am for gas and electric bills. WTF? How is that possible? While I am at it, the PUC also sucks for allowing them to rip off consumers.
Alright, so a few days ago the internet seemed to be working (albeit shittily) like it usually did. I was browsing the web and playing Xbox to my hearts content. Chatting it up with my pals on Discord, I fell asleep. The next morning, I woke up to find that my Netgear connection wasn't working. I thought to myself "Okay, this happens sometimes. I probably forgot to pay my bill or something." so I disregard it. Then day two gets here with still no connection, so I'm forced to use the access point of 'xfinitywifi'. Then, I stumble upon something most disturbing when I logged on to my Facebook to see what was actually going. It was in the trending section where I read "Xfinity: What the Hell is up with your services? Service outages being experienced throughout the continental U.S."; it was even accompanied by a map showing where the service outages were occurring. Seeing this, I realized that I wasn't the only one experiencing this. Someone on Facebook even speculated that it was a DDOS attack ( I doubt it. I put my money on faulty/outdated equipment, sub-par server and customer service staff). Fact of the matter is that it's day 4, the internet is still out, I'm not the only one experiencing this issue and Xfinity is a major piece of shit for paying of major news outlets for not letting this story hit national news headlines and trying to sweep it under a rug like they always do. I mean, why else would the customer service reps act inept and ill-informed like nothing is going on and that services are still working? It's all just some elaborate ruse so that Comcast/Xfinity can pretend to act stupid in order to get out of trouble (Like they always do). And let me ask you this: How does service outage from Xfinity/Comcast make the Facebook trending headlines, but it doesn't make any news headlines on Google or any other major news media outlet? Because of corporate buy-out of major news media outlets (Both liberal and conservative), in this case from Xfinity/Comcast. Bottom line, Xfinity/Comcast is horrible and we need to come together as customers of this poor excuse for service and call forth a class-action lawsuit and involve the FCC and the FTC.
Got our modem in the mail today. Isn't working. Not surprised. Went with some $30/month deal online for only wifi. Went with the option to install it ourselves.
For nearly every other product on Earth - if you buy something, take it home, follow the instructions, and the product literally doesn't work at all.. you would get compensated. You would get a replacement that works. (I'm sure the modem would work fine after someone comes and does some dumb shit for $60 and even then won't work.) I knew it wouldn't work before the package even came. My parents have Comcast. It has always fucking sucked and it just keeps getting worse. Unbelievable. It is too bad I had to go with it because my apartment was already set up for Comcast. Wish I could have went with something else. Honestly going through the process to get something else set up would probably be worth it, but I don't even know if it is possible.
FUCK Comcast. Not looking forward to calling them about this.
I've never seen anything like it. In the last week (November 2017) my screen freezes to the point of having to unplug the box TEN TO FIFTEEN TIMES A DAY. Really? Seriously? NO POSSIBLE RECOVERY using the remote or the remote app? I have physical challenges making it nearly impossible to manage an unplug reset. It's 20 minutes of dangerous, risk of falling and injury, physical effort every time. Sometimes it freezes 2 minutes into opening Netflix. Sometimes it freezes when I touch the remote after NOT touching the remote for a while. Or maybe at the end of playing something on DVR, or frankly whenever the f*ck it FEELS LIKE IT. Even a system refresh from another box won't fix the frozen box. How about Comcast sending a person to fix this for disabled customers every single time? You think it would still freeze a dozen times a day or you think they might actually FIX IT? Seriously, Comcast. I HATE you.
Been a customer for years, went AT&T for a few months when the bill became obscenely high but took up Comcast again because we caught a deal an the family liked the TV set up. Guess what, our internet has been crashing for the past 4 weeks without resolve and our internet speeds have been between 2-11 download and about the same loading. For absolutely ridiculous costs i'm getting service that calls themselves premium with no consistency and charges and outrageous amount because they think they can get away with it. Now with all these new adaptions like Amazon firestick Comcast is going to find themselves on the losing end of this deal. Hope it was nice while it lasted Comcast. You'll never see your service in my home again and no services related to you will ever take my money.
Service is intermittent. Getting worse by the week. What's your backbone run on, NetGear? Fuck you Comcast!
Fuck you comcast, and fuck all the incompetent fucktards that you call employees.
I’ve been with Comcast for 5 years, not because they’re awesome, but because they are my only option! I hate you Comcast! You suck! On hold for over 30 minutes to be hung up on, gee thanks!
ZERO STARS! Someone regulate this shitty company already
comcast needs to stop shitting itself
Paying for high speed internet yet shit goes down every week
Ninety three dollars a month for a "contract package" and I watch 5% of the trash Comcast serves up. Want to watch a movie? Try 6 minutes of movie interrupted on the dot by ads. You can't even keep up with the movie. And every so often there incremental price increases. Never ever again, I'm out for keeps when this contract expires. There are plenty of alternatives to Comcast.
Greedy Comcast SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
All the same channels but only new customers get a lower price. They need to be sued for overcharging customers. This is one company that dont care about customers, just money. Why do we pay for broadcasting fee and some sports things? They really suck anymore. And their customer service is horrendous.
Service goes out for no reason on a Saturday night, I do all the normal steps to solve the problem to no avail, so I call customer support who tells me they not only have no idea what the problem is but can't get a technician here until wednesday in the middle of the fucking day. So you cant solve my issue and expect me to what call off work for some clumsy prick to wander through my house trying to fix a service that I pay these "people" good money for and yet somehow never seems to work.... fuck you
250mbps/$99 a month
"Gigabit"/$105 a month
Not real gigabit and only 35mbps/upload. Fios has actual fiber connections and 960/down 840/up, for 79.99/month WITH NO CONTRACT for a year, then it goes up $10 the next year. You also get TV and Phone, and whether you're going to use them or not, it blows ANYTHING Cumcast offers out of the friggin' water.
On top of this, after CONFIRMING with multiple reps that I could either purchase my own DOCSIS3.1 modem or rent on of theirs, I decided to just rent for now and see if any new DOCSIS3.1 modems release soon.
I'm told to go to the store by TWO reps and exchange my old modem for the new gigabit one, cool, sounds easy! Besides when you get to the store and 5 college age losers surround you crying "oh you can't exchange that here, we don't have gigabit, you need to have that installed by a professional because it's so different". ABSOLUTEY CLUELESS DOLTS!!!
Call customer service AGAIN only to be told "Oh, well, you can't install gigabit yourself, it's $100 fee. This is because it's a "new" service and that's our policy. Even if you buy your own, a tech needs to come out and plug it in for $100."
ARE YOU FUCKING KIDDING ME? They are raping people in fees over not allowing self install of something that is NO DIFFERENT. There is no magic to installing this modem, it hooks up the same. They really think they can fuck EVERYONE and ANYONE in their path.
I wasn't on a contract so I called to cancel, and after 10 minutes of telling a "retention" specialist that their service and support are utter trash, I'm finally able to cancel. Everyone had a different answer, even the 2 supervisors I spoke to had no idea what was going on. USELESS!
Yes, all major ISPs suck. But Cumcast is in a league all it's own. They don't offer any packages now, and their gigabit is TRASH and miles behind any real gigabit connection. Fios has a better connection for way less money that is on actual fiber, and the website actually WORKS.
My favorite part of being a Cumcast customer the past year was never being able to pay my bill online through my account. You get a "SOAP" error every time, which in short means their system is broken. Google how long this has been a problem and you'll see posts on their forums as far back as 2012. Absolute joke and absolute trash.
Kicker? I do contract work for Cumcast and they are just as shitty internally. Absolute joke and I hope the libtards at Cumcast and NBC go away much sooner than later.
Your tech support is borderline mentally ill. I know more than the highest level tech supports and all I fucking wanted was a fucking refresh signal jesus christ.
Fuck Comcast for trying to roll back Net Neutrality.
The time is coming, dear Comcast, when we will all kick you to the curb.
Can't wait for your piece of shit company to go out of business.
Comcast is the scum of the earth. Also, bill is clearly a shill for comcast. Piccled Ricc out.
Comcast is full of fucking retards. Stupid fucking inbreds. I was completely fine for years until all of a sudden my internet started lagging. Not just average lag. FUCKING SUPER LAG. Fucking retard tech support told me "clear your cookies" or pay for a more expensive package. The one i have right now is 50 mbps. Its fucking 15 mbps constant and fucking disconnects so much. Fucking retard company.
They’re service is intermittent and not consistent, they need to better install and maintaine their infrastructure, I am thinking of switching to satellite internet they are so hard to deal with, as they are the only provider in my area.
And also you can lick my balls. And not the freshly shaved balls. You can lick the 3 day stubble balls. You ass face.
Comcast is great. It looks like all of the shitty ex comcast customers come here. Have fun sucking dick guys!!!
I'm confused Bill. So you suck the dicks of companies after your fire them? That's weird Bill.
the shittiest customer service i have ever seen, the world's fuckin shit service available
Changed my service, but not in a material way, and had to spend 2 hours with customer service to get the service that they contracted with me for, because the system did not reset properly. 2 frustration drenched hours with clueless support due to comcast’s grossly negligent and incompetent systems and support. Anytime I call Comcast, it’s like getting fisted by Caligula.
1 start rating? Piece of shit company doesnt even deserve that. They no call no show technician appointments, scam/charge extra money, and nobody that answers their phones can speak english. The internet is trash and goes out everyday. RIPPED OFF BY FALSE ADVERTISEMENT
You spent the time to make a godamn website that streams, to compete with multi billion dollar companies and you still fuck it up. Comcast sucks at nearly everything, and now we can add streaming. I had to search for 15 minutes after logging into your site, just to stream an episode of a show I like. Fire the entire board of directors, the CEO, CFO, and anyone else that is responsible for these good awful decisions.
FUCK YOU COMCAST,
BURN IN HELL
Fucking Comcast charges me for 100MB up and down "high speed internet". It's malarky. That's assuming the internet is even working at all. I wound up just dropping it to the $49.99 internet deal since i only get 22 working days a month then added $20 for this 3rd party app which gives me HBO, pay per view, and everything else Comcast tried to shove down your God damn throat for $278 dollars and fees - for nothing but $20.I'm going www.xfitv.com - just copy and paste it in google its the first deal that comes up that says "set tv apk". try it free see for yourself and tell Comcast eat shit and die.
my comcast website always goes to dumb my xfinity wifi... cant even see my bills or any thing related to my account
cum cast is a piece of fucking shit company with slow ass internet speeds my friends tmobile service is much much better. fuck you comcast
Every time I turn around, Comcast is raising the price. When I complain they say "you have a good deal."
Right. What is a good deal? As soon as I am out of this miserable contract it will be NEVER AGAIN. 150 channels and only a half dozen are worth watching; meanwhile they jack the price up and up and continue up.
Want to discuss it? Then you had better speak a foreign language and hope it's the one the support person also speaks.
RIP OFF .
I hate comcast. I fucking hate them. Horrible service. Expensive as shit. Feel like they rule the fucking world and have me by the balls (and I'm a woman). When I see their commercials I want to throw something at the TV. I'm unable to get AT&T where I live. I'm tired of the expense and their attitude. I hate calling them when there is an issue because NOTHING gets fixed/done. Okay, I could go on and on ... just needed to vent. DON'T GET COMCAST. They suck. They are motherfuckers. I hate them.
don't you love how thay make you pay for something that doesn't work? well that my friend is communism 100% communism
Trying to watch the world series but the delay is terrible. comcast is terrible
I've been working for Comcast technical support for about 10 months now and never in my life have I witnessed such shitty customer service and service in general. Half of the departments here in Comcast don't do their jobs. They constantly transfer customers for no reason in order to avoid calls. Half of the technical support reps, no scratch that, about 90% of the tech support reps have absolutely NO IDEA what the fuck they are doing. I cannot even follow simple steps that are written out for them in order to resolve a customer's issue. Half of the tools that we are given to resolve issues and do our jobs don't work. The system constantly drops calls or just completely crashes which I'm sure pisses off the customers to no end because then they have to call back and go through the entire process all over again. Besides MY issues as an agent there are tons of other issues with their service in general.
The equipment Comcast gives their customers is shit. The wireless gateways are a fucking joke. Comcast claims to have the "fastest speeds" but their modems are so restricted that they cannot provide the speeds most of you are paying for and if you call in for issues and a technician needs to come out there's a possibility YOU THE CUSTOMER will be charged for that visit. SO not only do you NOT have internet or slow speeds or intermittent connectivity but in order to fix it you MAY get charged $60 or more. And don't get my started on the Field Techs. The field techs are a fucking joke. Half of them have no idea WTF they are doing. They don't even know how to configure a Wireless Gateway correctly so the customer ends up having to call back in and either HOPE TO GOD that we can fix the issue over the phone are have yet ANOTHER fucking technician come out who won't do a fucking thing. So it's a vicious cycle if you have issues.
The policies for us agents are absolutely ridiculous. I don't follow half of them for the sake of your sanity and my sanity. I REFUSE to ask you for your email and send you some stupid article about apps and products Comcast offers that don't fucking work. I refuse to try and sell you an upgraded speed package or anything that is going to cost you more of your hard earned money especially when it's not going to make one bit of a difference with your service.
Don't get me started on the fucking pay.... worst pay in a call center I have ever seen. The benefits are "alright" I suppose but us agents have ZERO chance of ever getting a raise and we're stuck in a dead end job. The upper management here is an absolute fucking joke. Just so everyone knows, when you request a supervisor half of the time we are frantically trying to get a hold of one and our requests go ignored. That's why it 1.) takes so fucking long and 2.) we tell you that a supervisor will call you. Any time we are stuck on an issue and need assistance we are ignored or given the wrong information.
SO, after reading all of that a lot of you are probably wondering "then why in the fuck are you working there bitch"? Well, it's a job and for the moment it partially pays my bills. Trust when I say I am seeking employment elsewhere. I cannot just up and quit. I don't have that luxury. Unfortunately, I am stuck in this god damn hell hole until something better comes along.
In closing I would just like to say, I really do feel for you customers. Comcast absolutely does have shitty service and shitty customer service. You dread calling in for support, I dread clocking in to provide support. I must say, some of the customers I talk to are pretty fucking awesome.. but there are some who are just plain fucking assholes. Just to let you all know, if you call in and get me as an agent and you are rude to me for no fucking reason about an issue that I cannot control I will be rude right back to you. I don't get paid enough to deal with bitchiness or rudeness.
Im moving but they keep on disconnecting my fucking service before me move date!!!!! Fuck this fucking company!!!!!!
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Anyone know how to contact the customer solutions Department in Harrisburg? I am one month and over eight hours on the phone with Comcast trying to get my $2079 dollars refunded. The supervisor promised to call back by Friday and if not I should call today and ask for her after one hour on the phone today they tell me they can't transfer me. This is systematic customer abuse
Unbelievable! I'm a business customer and have been for over 15 years. We recently had a new cable modem installed. Pretty exciting to get the newest technology - UNTIL WE DISCOVERED - that by default the new Comcast business modems have the public Wi-Fi hot spot feature turned on by default. The installer never informed us of the new feature and we were not aware of it since we had never had that in the past. To make things worse, Comcast publishes a map of all available hot spots WITH YOUR NAME, COMPLETE ADDRESS, AND EVEN DRIVING DIRECTIONS! COMPLETE ASSHOLES WITH NO REGUARD FOR BUSINESS PRIVACY, SECURITY OR STOLEN BAND WIDTH. Please God, make an alternative to Comcast available in our area ASAP. Even at triple the price, we will switch in a heart beat.
Serivice has been down since end of August. Replaced modem. Still down. Placed new modem on cable at box on side of house. Still down. Asked comcast to send tec to inspect their piece from POP to house. Comcast refused without homeowner present and I'm far away working hurricane Harvey recovery. Comcast has monopoly on cable service in my town so stuck with their bs. Neighbor can't be used. Comcast still charging me for issue that is clearly theirs.
I was told by comcast that set up with my own modem/router would be easy and would take twenty minutes. three days later, 4 hours in phone calls, and several different clueless representatives I am told that I can't set it up myself. I have to wait for a comcast rep to show up. This was frustrating and idiotic. I wasted hours that I can't get back. FUCK YOU COMCAST
Fuck you comcast, right in the flappy ass.
At least once a week the shitty X1 platform goes down because it can't keep up with my search through the guide. It makes me sick - tonight I missed about 10 minutes of MNF because of this.
My business started a contract with comcast. the contract had many mistakes and the rep told me to just sign and they would be fixed. I said No not until they are fixed. when they were I signed. they came to install but failed to have me sign a port order to transfer my numbers to the comcast account. I did not know about this part of the contract. the installers came and said they needed to finish the install before they could do anything. Wrong. it was going to take 10 business day to have the numbers transferred. meanwhile I would have to pay my former phone company and comcast. contract states 30 days cancel free if not satified with the service. I did this per phone call. however, they did not have me sign the cancellation form. I did not know this. It has taken me 3 months to fight with them. and in the mean time they sent me to collections without billing me. When I called the service billing department they were glad to wipe out the bill. Told me it should not have gone to collections. Bad for me they fucked up my credit. and they told me they cant sent a letter to explain. Sales department sucks. dont ever do a contract with out the person sitting in front of you. when ever you call you get someone different. when they get the contract they dump you and you will never hear from them again. be aware.
i pay enough to be able to watch NFL games when I'm not at home. WTF Comcast? U cant wait to go back to dish when I'm out of my contract.
Eventjough i pay for Starz, shitty comcast is the ONLY provider that wont let ms use the Starz APP....i HATE comcast....
I pay ~$60 to get 75 mbps download and 10 mbps upload. I get the download but my upload is almost always under 1 mbps. Fuck you guys I have called 10 million times and have had you cavemen employee come and try to fix it but I get nothing out of it. After everything I can now stand assure that it is Comcast throttling my internet.
I am so disappointed that Comcast is putting out commercials that celebrate a supposed LGBTQ pride month. This is offensive to me as a white Christian straight male because it negates a lot of values that I hold very closely. Being a sinner is nothing to be proud of and should not be celebrated and promoted by such a large corporation of which most of its customers agree with me.
Time to make a Petition for a Comcast lawsuit. Not only is there service shit they force you into using there modem. I read in a forums that talked about the built in hotspot in your modem they supply. They slowed me down to nothing and said my owned modem is not working and I need theirs. I found if you search available wifi you will see an additional xfinity ssid besides your own. I read this is because there modems have two separate channels built in, the unsecured xfinity you see is a hotspot running off your electric and data without your consent which I am pretty sure is so illegal. They figure if every customer has a hotspot attached to their modem then eventually they can offer hotspots everywhere at our expense. Pretty sure this is what is slowing our speeds down. Tonight I had a 2..52 DL and 3.67 UL speed. At $63 a month this is totally unacceptable. It is time for someone to set up a Petition for every unhappy customer to sign so we can get a lawsuit agents Comcast. Everyone should be compensated for what they are paying for. Bottom Line: The squeaky wheel gets the grease. Hurt them in there wallet and they have to make changes. Or we can continue to get shit on at our own expense.... I'm sick of paying hard earned money to companies with contracts and them not offering what they say.
I have to struggle with Comcast EVERY.FRICKEN.DAY. Every day it has periods where I cannot get on to check my email or it moves at a glacier's pace in letting me in. What the hell am I paying for?! CRAP unreliable service.
The only reason I pay for the Xfinity TV app is so I can watch live TV on the go as advertised; what do I get, fucking every channel is in home. If I'm in home, I could watch it on my fucking TV. Fuck Xfinity.
The X1 platform sucks and keeps getting worse. Drops recordings, boots unexpectedly, freezes up, disconnects repeatedly, etc., etc. Aggravates me every day. And the net has gotten slower and slower. Some days it's barely useable, and they say it's faster than what I ordered. Unfortunately I can't get satellite. Comcast sucks! Stay away!
Just finishing our first month of non service with this scam artist, worse mistake ever taking them on their great offer, should have known, had a feeling in my gut i should have sent them the hell on. When their tech ( i had to pay 60 bucks for this honor) shows up looking and sounding like snoop dog, tells me “damn you coming from Uverse to Comcast” i responded, im hoping you guys are way better, his responce “well good luck to you” Google fiber optic cant get here fast enough, fuck you comcast and fuck you snoop dog.
Looking forward to the day another cable company comes along and knocks Comcast of its high horse!
I upgraded my service do to the fact mine was to slow Comcast madmen update my modem and now it is slower then ever I have called stalked to 15 different reps they all tell me it my equipment which has been charged three different times in a week. I also get no channels which where included with package. Not to mention the sports fee and broadcast fee that is added to my bill each month when I have no sports package also every time I talk to a rep they ask me to reset my modem to reset my equipment and it is Mike equipment’s fault Comcast does not take responsibility for their actions or their own equipment it is always someone else’s fault I’m so tired of heat I understand what your going though and I sorry we can’t fix it If this is the kind of business that Comcast is running it should just set it self on fire
A BUNCH OF FUCKIGN CUCKS I HATE PROBABILITY FUCK ME
The internet is the printing press of our time. Net neutrality is what makes it that way. Net neutrality must be preserved!!!!!!
Comcast couldn't even be bothered to help get my internet working correctly for a week+ ! Fuck any company that starts out a new relationship with a customer like this.
Spent an hour on the phone trying to explain how my network perfomance is clearly tied to the load on their network. Unfortunately, the person with whom i spoke is too daft to understand what that means.
They suggested i get a technician out to check my equipment. Motherfuckers, how is a technician going to diagnose a network issue that has nothing to do with my equipment?
Fuck you and i hope google fiber ends you.
NO JOKE 6 MONTHS AGO I CALLED COMCAST N TOLD THEM BOX WASNT WORKING ON 1 TV AND THEY SAID THEY BE OUT IN 3 DAYS (then they tried to sell me another plan and I didnt go for it) and wanted them come out in 3 days as they promised and WELL IT'S BEEN 6 MONTHS NOW ..no joke and I ACTUALLY TOLD THEM I NEEDED THE TV FOR LIGHT TO SEE IN THE DARK FOR USING A WHEEL CHAIR ...talk about cruelty to the handicapped ..THANKS COMCAST FOR BEING THE WORSE CABLE COMPANY EVER
doesnt work. would not recommend
I have Comcast. I have to tether off my 3G cellphone most of the time it's faster than Comcast. Comcast is the biggest piece of shot scam I have ever seen. All the different levels of internet all suck and speed test out much slower than they claim. When they say up to whatever speed. That up to happened one time at one persons place. This company is a joke. Save your money or go with Verizon or cox
Comcast hijacks your browser and injects its own popup ads over the sites you are browsing! What a bunch of pricks, I know you're spying on me, but do you have to make it so blatant?!
These Uneducated Fucking Dumb Ass Monkey,s That Work For Comcast Has a Block On My Address For Someone Else,s Debt I Did Everything To Create a New Account And The Block is Still There I'm Not The Person Who Created The Fucking Debt and I Hope That Everyone Reads This Review and Never Order Comcast These Fools Are Full of Shit and For The CEO of Comcast Suck a Fat Dick Choke On it and Die I Cant Believe The Workers Get Paid To Deny Honest People Cable Service For Other People Dishonesty So I Hope All of You Who Work For Comcast Burn in Hell and I Told All My Freinds To Cancel Your Fucking Service and Buy The Fire Stick it Cheaper Than Your Dumb Ass Service!
I was supposed to get 150 mbps. Always get less then 50 mbps. And there are outages all the time. Why is one company allowed to have monopoly over an area? This is horrible.
'We can't guarantee you will get those speeds.' How about kiss my ass. I pay for those speeds if I don't give you that extra money you'll cut me off. Stuck between a rock and a hard place. Fuck you Comcast.
Comcast is absolute shit
Says I have connection, but can't actually connect to anything. Promised 50Mbps connection, I get unreliable 5Mbps that fluctuates to less than 1kbps at times and I get connection 7 hours a day at best. FUCK comcast. There's no other provider in my area either because comcast pays off congress to pass laws for them. FUCKING FUCK Comcast. FUCK them. Fuck Ajit Pai too, the smug little bitch.
FUCK YOU FCOMCAST!!!!
I have has 10%-50% packet loss since hurricane irma. That is over a month ago and it didn't even hit here!! I work out of my house and can't get anything done since pages don't load emails fail to deliver this is the most frustrating shit ever. But hey keep raising my bill and make it so i go out of business.
My desktop has not been able to connect to the internet for 5 days because of your shitty service and your crappy customer service that tells me my router is offline. MY ROUTER IS OFFLINE?!?! WOW I HAD NO IDEA! Thanks to Comcast, I've had to turn in a 10 page essay in late. Thanks for also fucking over my education
no more comcast
one star is tooooo much!
They really don't deserve any stars. I made a reservation to have Comcast 'install' internet in my apartment. It isn't clear to me why couldn't have connected the modem myself but that's beside the point. Waited for my scheduled time. They didn't show. I called and they tried to tell me that they did show and they called but couldn't find the place. I stood outside to make sure they could find the place. No missed calls. No voice message. No heads up that they would call rather than just show up. If their plan is that they will 'get-close' to your house and then call why don't they tell you that ahead of time when they're making your appointment. "Oh by the way, we don't plan on showing up we just plan on driving past the neighborhood and calling and if you don't pick up then, oh well". Their solution when I called them, oh we'll just reschedule for another two weeks out. How does that sound? Will 2-6pm work for you on a work day? What? You can't take four hours off work to wait for us again?
I am work-at-home. The frequent outages were so untenable, I had to install AT&T as a backup. AT&T has been so reliable, I am seriously considering cutting Comcast. I have a 2 year contract but if they try to fee me for leaving, I will take them to court for failing to deliver on their side.
ComCast should be renamed CircusCast.
horrible customer service
If something other than comcast was available in my area I'd get it immediately. Reset my modem at least once a day. Havn't had the internet sped I'm supposed to have for months. Calling them on the phone is hard to talk to an actual person, anymore. Always changing prices and adding costs. Rented a modem to my mother who paid so much more than just buying one, they take advantage of people who don't know.
They know they suck. They hate everyone. Monopoly pricks
I bought a new modem, because they told me that the surf board model I have is obsolete. I called to have them switch the MAC ID. 45 FUCKING MINUTES of the stupid sub human scumsucker on the other line trying to upsell me on FUCKING TV I won't watch. Finally he proceeded to change my MAC address, for another HOUR! Fuck these fuck sticks and all of their shit!
comcast is ass
I have the best comcast package. Internet is still shit but finally playable, can't do anything about it because they have a monopoly over my area
id rate it a zero if i could. do you have to do maintenance every single fucking day?
Afew months ago ireceived mailers and messages on my system that if ididn't update my high def boxes, that certain programming issues will ensue. Well, like many others imade the upgrade. Since then, audio quality has dropped. Many of the high def stations are scratchy. The audio drops out frequently. The guide seems to take forever to buffer, etc.
An upgrade is supposed to be better, not get worse.
Oh, btw, I've tried all of the so called fixes for this.
It is very frustrating.
If I could give less than 1 star I would. Customers should be billed like a utility bill for the amount of time that cable/internet actually works rather then a set monthly fee. Or maybe think about getting AT&T as a back up...then possibly we could all have consistent service.
Is there ANY reason Comcast needs to broadcast their political views, forcing it down theor subscribers throats?? LGBT awareness month???. Before all you trolls respond otherwise... I wonder how comcast or the left (same difference) would like it if Trump ran adds on all Network stations...for the entire month of October... stating... "Celebrate LIFE...Think of all the great humans that were never born.....celebrate the unborn ...dont dissect it!" Im sure all you lefty totalitarians would be all over sponsors and networks boycottong them of they Keep your politics to yourself Comcast! Im not paying over $220 per month for a utility to "sponsor" your political biases... unless OCTOBER IS LGBT MONTH is followed by NOVEMBER IS STRAIGHT HETEROSEXUAL MONTH! B Jeees!
y'all suck, you're a monopoly, you're gonna rot in hell
Shitty ass internet that works for like the first month after installation, then does nothing but suck massive dick. Like I cannot believe we actually pay money for this shit. My internet literally shits itself if more than one device is using the internet at a time. Fuck you. Your customer service sucks, your equipment we rent sucks and your internet sucks. I had to type this on my phone using my mobile data because that's how much your internet sucks.
comcast is worse than the gaping butthole of a rhino with the bad shits.
I have been a Comcast customer for 2 years now and never had an issue. Not sure what all the commotion is about!
Commotion is that you are very clearly in the minority.
Every day the connection drops and I mean every day! Not just once though. It goes down around three times a day. If I call tech support they let me know they cant connect to my router. NO SHIT... I HAVE NO CONNECTION! The people on the phone really can't do much but this shit is getting old.
Report the news...not pick sides.
Agreed to some home security system as part of their package for a measly 10 dollar increase. Should've known something was up. What kind of fuckwit home security system is hooked up through your internet connection? On top of that, we've had an unstable network with frequent disconnections happening every couple minutes ever since the technician installed the system, and he broke several window blinds in the process. And if you're scummy enough to be watching your customer activity on top of that... well good. Fuck You Comcast.
I have four accounts with comcast.
Account #1 is my original account they swore I could never use again in a new apt. OK.
Account #2 is the one they made me create for a new apartment. However this account is completely unused.
Account #3 is the account they made me create when they accidentally cut my internet services 3 weeks ago. This account still is "live" and linked to my old address.
Today I made my 4th (!!!) account with them because I called to try to make some sense of this and also "to do the right thing" and pay them because I had internet at my new place but none of my accounts was reflecting that.
Also weird: My forth account they made is only for cable television for some reason even though I did not request cable or even own a television.
SO--they have restored my internet, yet I still am unable to discern which account (if any) is actually going to my house. And since all the accounts are weird, I cannot pay them.
Burn in hell
Comcast ..... you're trash. Accept your defeat. you got pirates, Hulu, Netflix just stop. And then you customer service is treating me like trash. please you're so stupid.
14hr outage due to "Scheduled Maintenance," they failed to warn anybody about. Leaving over 35K residents and businesses without any Internet. At least warn us next time. ASSHOLES!!!!!!!!!
How the hell is it possible that I got my internet back 7 days after the hurricane just to have a random power outage that caused your shitty network to collapse until Monday what kind of fucking slipshod shitty ass work has your company been doing I understand the 7 days to get it back after the hurricane but there is no conceivable reason that one power outage should crash your shorty system and keep it down till Monday I have midterms this week and know I have to study using my phone you worthless motherfuckers
FUCK YOU COMCAST
They have shitty overpriced service and ignorant CEOs who don't give a flying fuck about the consumer I barely get any channels and I'm paying close to 80 bucks dear Comcast burn in FUCKING hell you greedy DIRTY fuckers btw your internet suck donkey cock too
I have 150 mbs blast internet. I go to comcasts speed test and oh look 50mbs. I go to a random online speedtest, and its at 10. I try to watch a video or play a game and half the time it disconnects.. I literally can't do anything online even with one of their 'best' packages.
Wow, just WOW.... every motherf***ing day there's a new problem with this worthless X1 system. I just can't believe that THIS is the product Comcast is putting out to people in 2017. Comcast X1 can EAT A FAT DICK
So the service works MOST of the time. But every time I have had to change out equipment all I get is crap. One time I had to drive over 45 mintues on 3 different occasions to get a box that worked. 3rd time is a charm... AND for my trouble here is HBO for a month. WTF thats $20 and I spent that in gas on the first trip.
NOW they kept sending me messages on the TV to upgrade to X1 and when I did the bullshit was on. After 3 hours of being on the phone they told me that I had to have a tech come out. The tech said he found the problem and fixed it. After he left 1 of my TVs not longer works at all. I called within a couple of minutes of him leaving and spent 30 minutes playing games on the phone. Then they told be it would be tomorrow.
COMCAST SUCKS. The tech support is in some other country and they dont give a rats ass about the customer.
Fucking comcast with your dumb fucking commercials about a WiFi turn off festure on their app. This is goin to fuck over ao many young people and take some of the freedom of the internet away. Just because people who dont get technology or the internet or want "family time" fuck that. If your kids respect you theyll listen if they dont listen then fucking learn to parent. People try to control their kids lives too much this won't help
I have had Comcast for about 6 months and overall I can't complain. Decent service and when I was mistakenly charged for an install fee, the customer service agent removed the fee and even gave me three free months of HBO. Thanks Comcast!
Comcast at my office goes down almost every day. At home, I need to restart my wireless router frequently. Their customer service is worse than their actual service. It is like being dipped in acid feet first to put out the flames that they lit you on fire with. My ex-wife treats me better and she threatened to cut my junk off and throw it in a blender.
FUCK YOU COMCAST I hope your evil empire collapses as soon as possible.
What kind of a company closes its office from 12-1 as a device company that's nuts they have the worst service of all service companies even in good times forget during hurricanes donesnt really deserves even one star
WTF? Hurricane blew down the cable lines along with the electric lines. Comcast comes along after 8 friggin days and puts the lines back up but apparently didn't put the cwrong kind of cable back in it's place (per final technician) because the TV only worked half assed ad the internet didnt work at all. They decided to make it work with some kind of booster that plus in inside my house. Now I have internet and TV but still no on demand. I checked my bill and they have charged ME a $50 fee for having to install the booster in my home! WTF? I went round and round with some damn foreigner before they finally removed the fee. Comast sux! I wish I had another option.
Comcast is an evil organization.
Everything they do is for their own benefit
I work in IT and have my own router and modem...pay for blast 150 mbps internet...typically get 5mbps because I am not paying them monthly to rent their shitty equipment.
FUCK YOU COMCAST
No internet seance sep10
Comcast, your worthless asses need to go jump in a fucking landfill because your "service" is absolute trash. NEWSFLASH: PAYING CUSTOMERS ARE THE LIFEBLOOD OF YOUR BUSINESS. One of these days, people are going to get so fed up with your shitty "service" that they will finally decide to return to Dial Up or not bother having Internet at all if they can't find another high speed provider. For the amount that is paid and what we get, we'd be better off going backward because WE'RE DOING THAT ANYWAY WITH YOU. How would you like that for a "hard reset", ya twat stains? You don't deserve anyone's hard earned money and the day WILL come when you won't be able to con and rob us anymore. Advertising services, taking payment, and not delivering amounts to THEFT. You should be locked up. Fucking white collar psychopaths.
If it were possible, zero stars would be given.
Have had it for ten years, and I still can't download SHIT. Especially after the reboot to the system after Irma. I have shit to do Comcast, and it doesn't involve waiting for HOURS just to UPLOAD ONE 46 KB file for work!
Talk about outages, there so called customer service LMAO they have no idea, what customer service is. At least once a month service goes out for some reason what a freaking joke
Fuck Comcast and fuck their management. Their dog shit internet shuts off every ten goddamn seconds, sub human greedy sacks of shit
Scheduled comcast for a new install / new home. They verified I was good to go. Tech got there. Not Tap couldn't instal. The tech said someone would be over the next day to instal the tap. Two weeks later they show up to install. Guy disnt know he needed a tap. Couldn't install. Now scheduled for a later one. Spent 1 hr 45 with comcast after the first issue. They guaranteed everything was all set. Still no cable or internet. Unbelievable!!
After 20 plus years with Comcast and the companies it gobbled up to get my account, I finally pulled the trigger and dumped them for Verizon Fios this week. I turned my boxes into the Comcast office and just got off the phone where they told me even though I terminated my service on the 20th of the month, my bill is exactly the same as it would be if I kept service on the whole month!!! So happy to finally be free of the worst Customer Service organization in history
It's down again. They are really screwing up. I wonder how you bring a class action lawsuit against them for not delivering the service they promise. I just got a mailing. They want me to spend more money to get faster speeds. But they don't even come close to delivering the 25 gb I'm paying for. Can you say extortion
I'm so sick of them raising my rates and bleeding me dry. Done.. with... them. AMAZON prime and stick here i come. I would even stop watching TV to get away from this butt rash corporation.
Our wifi was fine after Irma. Then Comcast cut the line.
Ok been 6 months internet is spotty and rarely works on demand never work more than 6 techs sent out. They still won't fix it!!!!!! Comcast blows!
the FCC going, who in turn keep Comcast going by ensuring they have a monopoly. I pay a fortune for their lousy services that are programmed by people in India who never program well, but are cheap. You know the old adage you get what you pay for??? EXCEPT they've got a government agency in their back pocket that ensures they don't have to compete.
I want a choice of providers! No point in keeping the FCC going just to ensure a corrupt business.
My internet has sucked for YEARS . Sometimes it works well and sometimes
it sucks . They know , they have been here many,many times to fix it and it has never been fixed. I'll bet this site is sponsered by them just to defuse angry customers and give them a small form of satisfaction. They beat you down untill you just settle for whatever they give you. WTF . Comcast Sucks , they have all this new crap they offerbut they dont provide what I pay for. Why am I bothering to write this , they are so big they dont have to care.What can I do ?? ? ! ! !
Would give 0 stars if possible. Comcast constantly shuts off my internet during weekends and sometimes weekdays. Tried to get it fixed and got relocated to an Indian who claimed there was nothing wrong. Please actually give a shit instead of rolling in your dirty money.
Can't even play online games because it always disconnects. Really a horrible company that should go out of business.
I hope I run into your CEO in a dark alley.
Management are a bunch of dumbasses. I had an injury and a supervisor (who accused me indirectly of embellishing past illnesses despite doctors notes and FMLA) insisted to take me to a medical facility. Walked in with injury, walked out with paperwork confirming injury (along with a brace). Never asked about workmans comp, my boss insisted that I stay home (my job required particular limbs that were injured). I came back when allowed and my boss wanted to discuss "questionable absences". Fortunately (because of past speculation) I kept a book of my doctors reports. Oddly enough she asked about the VERY same injury that she took me to get addressed. I told her that she knew about that one, the dumb bitch drove me to the clinic. At that point I reported her (as expected nothing came of it) I heard rumors about her exit shortly after I retired but I cannot prove any relevance (they are unlikely related other than the fact that she has a history). Any how, to get ahead at Comcast, what you know doesn't mean shit, I am not trying to imply that I know everything but as a recluse it seems that employees moving upward are the ones who socialize after hours (I just go home). For comparison of their idiocy, a supervisor told his team if you want to get the "scoop", hang out at the smokers corner (I don't smoke and though I had other health issues more direct for me to worry about than 2nd hand smoke, just couldn't miss the irony on that one.
Days with downtime. No internet. No TV.... No relief on the bill. Does not deserve 1 Star. It SUCKS.
THese nasty mother fuckers can suck my ass. $3600.00 for shit service and sub human customer service. Yea bundle everything you own with these cock suckers and kiss your money and balls good bye because they now own them. Worst fucken company in this entire country. Fuck these nasty pices of shit. I rather stick my dick in a light socket than deal with these mother fuckers. Too bad the planes did hit that shot hole building. Would have done the world a favor. Fuck you!!!!!
After my 2 year promotional TV-internet bundle expired I removed TV to save a couple bucks. Without my permission Comcast turned off my auto-pay feature and billed me a late fee.
What a bunch of crooks!
Definitely the WORST company ever existed on this universe. Internet is unstable, outages are my breakfast lunch and dinner. When I play online video games, it has nearly the worst connection even in the US server. I play LoL battlegrounds often and it getting spikes in every single minute of the game. It's like a monopoly in the area I live, every single building is binded and made deal with this fucking shit service and there is no other choice of internet and cable services avaliable. I am a huge NBA fan and I HAVE TO PURCHASE the cable bundle and it wraps up with a 150 dollars per month with the shittest service I could possibily get. I don't know they whether have engineers in their company or just some college dropout kids writing programms or shit, cuz this data and speed is not something suitable for the year 2k17. it's like old days when you have only 1MB/ sec internet speed but costs you 100 dollars for it. We are living in 21st century and this is how Comcast and Xfinity treat their customers. If there are negative stars i would rate the lowest without one eye blinking.
I can't stand Comcast - they are the worst company ever. I recently called to get my bill under control - I thought I got it manageable - but what the person neglected to tell me about was about all the equipment fees would be on top of the plan. I guess they sent me an email explained this - now I am locked in to a 2 year agreement. I really feel hood-winked
This is the worst company I have every dealt with
I called Comcast today to get one simple question answered. It took me seven minutes to get though the automated message service to get to a live agent. Had they answered the phone call with a live agent, it would have taken the live agent another 10 seconds to get my account number and identify me. Instead they cost me 7 minutes. And by the time I finally got a customer service rep I was so angry that I had to vent to the customer service rep for a good minute, so their automated system actually cost them money. This company is horrible. They don't value their customers and they don't deserve my business.
I hate these fuckers. These monopolizing shitbags can't even meet demand. I see that many others also work from home, and have nothing but UNRELIABLE SHIT SERVICE. I work off peak hours to try to combat internet traffic BUT IT DOESN'T SEEM TO MATTER. Not only this but we pay ridiculous amounts of money FOR NOTHING. Their website's links are broken and re-direct to nothing.
Trust me I would not be using these maggots anymore if I had another option available to me. Fuck you Comcast. THIS IS WHY PEOPLE STEAL YOUR PRECIOUS SHOWS. BECAUSE YOU JACKASSES CAN'T PROVIDE EVEN WHEN WE SHOVE MONEY IN YOUR FACE!!!!!!!!!! FUCK YOU COMCAST!
How many fucking times do i need outages? They call themselves a fucking business? This is the most garbage dogshit ive ever experienced. Try to call? Youre relocated to habeeb in fucking columbia. Literal cancer
Absolute worst internet and cable company!! There's no other choice in my area for high speed so I'm stuck!! AT&T please get high speed in Braselton GA! I'll switch along with another few thousand!
Just unbelievable. They are soooooo bad. Wish there was a different provider in my area.
Fuck you comcast
Would give less stars if possible
I've had 4 outages in the past 3 days. Usually only an hour inbetween then. Cannot wait to cancel my service #fuckcomcast
How many of these motherfuckers are named jasmine? This is the most amazing shit to me, that a company can even exist that's as terrible as these fuckers.
5 days and 6 hours on the phone 10 different calls and being hung up on and disconnected and lied to . Comcast sucks
Many promises were promised and they're all broken .Comcast takes no responsibility of what their representative promise One thing to review their notes on a previous call, those notes suddenly disappeared from the system . I pay $60 a month to Comcast now And they wanted another $60 for me to get 10 more channels that I wanted .I'm going to streaming screw Comcast
An professional costumer service
Comcast you sanctimonious tools. Here's my policy. If I need to run to your shit service center to replace your broken shit, then I charge 100.00 per trip. I canceled your worthless service and when you called me to pay the last bill, I told you of my policy. You said it needs to be in writing, so I said where's your written policy that states I need to come to you to replace broken equipment. When you show me your written policy, I'll show you mine. Fuck Off Comcast. YOu suck!
Outrageous cost for an internet with slow speed that kicks you off of Xbox live every hour.... What the hell?
These rat prick fucks raised my bill after an agreed rate of $59/month to $70 for a shitty 25mbps, I'm switching to AT&T today at $40/month - 50mbps.
This is gold. I work for AT&T who wants to switch over??? Lol let me help you out email me firstname.lastname@example.org
I will give zero star if I can. They make it so difficult to cancel the service when the customer does not need it anymore. They keep transferring you to different departments and make mistakes every time I call them. I have to call them again and again to cancel the service.
Got caught in the Kafkaesque netherworld between Comcast and their partner corporation, Norton. Free antivirus my ass. They wanted me to jump through both corporations' hoops and give more personal information before I got a PIN. Suck my dick both of you.
I pay for 75 Mbps service. Tests on different tests site show me getting less than half of that; some tests came out at 5 Mbps!
Can't stream any of ESPN3 games.
I pay extra for this?
I tried to call comcast's moving line in order to transfer service from the apartment I was living in at the time to the house I was about to move into, and after the 10+ minutes of fighting with the robot answering machine, I got it to transfer me to the "moving hotline", only to have the machine hang up on me. I managed to find a direct number for the hotline online, and yeah, it just picked up and hung up. Unbelievable. Ended up having to drive to the comcast office two towns over to cancel the service in person.
Comcast is TERRIBLE! Slow speed and constant interruptions (especially at night). Customer Service @comcast has been trained to placate the customer instead of solving the problem. They suckered me into moving from residential service @ $60/month to around $200/month for business class. There was no improvement whatsoever! So we have overpaid for months and now they are holding us to a contract! If anyone is in breach of contract it is Comcast! They did not deliver on their promise but they sure took our hard earned $$$. Please share this with everybody on Facebook. There is good reason why Comcast is one of the most hated companies in the world. DO NOT DO BUSINESS WITH Comcast. I just called my attorney today to resolve this issue with the Comcast extortionists. I guess they would rather fight than do the right thing. They have already overcharged me and given nothing in return.
I have been told one thing by one agent, the opposite by another agent, and still they don't have my address correct which sends repairpeople to a transformer in the next block.
Paying for shitty wifi dropping internet, i already paid them $50, but they fucking overpaid me an extra $100. Fuck Comcast, i hope their company gets fucked in the ass, I cant wait when Google Fiber comes to my area so i can ditch their sorry ass.
I worked for Comcast for over 20 years. When I started I was a customer service rep. Now, if you can't sale things to customers that they don't want, they will fire you. My heart breaks for the elderly. They are being sold internet when they don't have a computer.
In the time I worked for them, I turned them in for everything I could and it didn't make any difference. Unethical sales practices, the HR person would be transferred to another state to avoid any action being taken. I endured sexual harassment by another woman and noting was done.
They DO NOT care about their employees nor do they care about their customers. All they care about is the all mighty dollar.
I fucking hate Comcast.
comcast blows so your so fucking dumb. every single day EVERY SINGLE FUCKING DAY. i get on my game and what does it say??????????????????????????????????????????????????????????????????????????????? hahahahahaahahahahahahahahahahah connect to the internet. i pay 130 bucks a month for this? ill fucking kill you!
I will keep a long story short. New modem on comasts list yet it still takes 3 business day to connect. They were indian and didnt give a shit...
I lost 3 matches tonight because my shit-tastic wifi kept dropping... Now it's just gone all together. 3.5 hours we've been watching those stupid ass lights blink on the modem, hoping for them to turn blue. AND I just about broke a toe trying to reset the damned thing. It's complete horse shit that people pay insane amounts of money for the "best" internet, only to end up so angry they almost have a nervous breakdown because they have to write a shouty review ON THEIR SUCKY PHONE because they can't use THEIR LAPTOP to do it because THEIR INTERNET IS DOWN! Fuck you, Comcast!
If I ran my business like this I'd be closed. They are the worst utility I've seen.
Problems started in May, 2017,
Many Dozens of calls and 5 service tech visits later
I still Despise Comcast with every fiber
of my existence.
Got so bad, Actually switched to Layer 3 TV
about 6 Months ago,
tried to cancel Comcast TV and keep internet
That took and act of congress and 6 managers
And an incorrect bill for 3 months.
As soon as our contract is over I will switch to another
Another internet provider.
I hate Comcast
Fuck Comcast. Terrible company. Don't give them a cent, if you can help it.
Comcast modem sucks. Very bad service you c#@ks###ing bloodsucking monopoly.! Lets see what ypi donate to Harvey victims.
I like Comcast I'm just here for the drama fuck you comcast
Fuck you comcast for upping my bill on flat rate terms. Maybe if you educated your staff they would know what a flat rate means. For a billion dollar monopoly, youre all shit.
And yes, i am human.
I fucking hate this company and can't switch
Paying for 100mbs getting .2-5 unreal
Suck a fat dick Comcast I hate your bullshit
I'll save the stupid-long story about how I came to be trying to call in to a specific
Com$hit store today, and just leave it that I had to call the national number, go through all of the phone tree crap, and when I finally got someone in India and told them I was trying to reach a specific store to speak to a specific person regarding a specific appointment I'd set up previously, I was told there is no way to be connected directly to individual stores. When I asked why a company that is supposed to provide communication services couldn't even communicate within its own organization, I was told it was because if people could call the local stores directly, then they would all call there with their problems instead of calling the customer support line. WTF???
Why do I have to give them one star? They deserve zero stars. Charge me 200 plus a month with tons of hidden bullshit fees and this shit doesn't even work. I had to call Comcast 8 times this month and 4 service calls and each service call cost me 3 hours of work and each phone call roughly 1 hours....almost a full day spent dealing with these fucktards. The worst is having to deal with the Indians...they are arrogant and lie on your notes. When you finally get an American the notes are so fucked it's not even worth arguing. These fucking Indins tried to tell me I set up my service calls for 3 weeks after my cable and internet went out, fuck them. That's the stupidest shit I have ever heard, meanwhile you can hear them sarcastically confirming dates with you. Well guess what Denzel and Mary Sue from India I hope they lower your wages from 5 dollars a day to 3 and I will laugh my ass to the bank while your eating your curry and the fat cats at Comcast headquarters lose their jobs to streaming systems like roku, sling, Apple TV etc.
Fuck Comcast! You all can suck a dick
Fucking assholes. 3 days without service? When are you going to fix this shit?
Tried to call them for techical support during Harvey....no answer. Called back immediately and ask for termination and spoke to Anthony. Enough said. Still without!!!!
As it says their Email absolutely sucks! Always has and probably always will :O)
Comcast-you suck!! You charge outrageous rate and your service is crap. When I called for help I had to take on an additional charge for your service call. You came out and said it's my connection and said you fixed it. Next day doing the same crap. Week later you came out and checked you line and found it needed replacing. ON YOUR SIDE. so your welcome for me having to pay for your poor service. Also watch out for the add ons of service to your bill. They will up your service without asking. I guess that's how they roil.
One day soon ATT will be in our neighborhood, and you can kiss my ass goodby.
And a rating is required so you got 1 star. This is three stars too many since your ratings are negative.
I HAVE MY OWN ROUTER MY SERVICE IS JUST SLOW AND YES I AM PAYING FOR A FASTER SPEED WHAT THE FUCK
Fuck you Comcast can't do shit on my computer I almost got fired cause of your fucking broken internet that always crashes fuck you I hope your corporation burns and everything you worked for goes to hell take better care of your customers who pay shit loads of money
Comcast > human shit maggots
Hate hate hate Comcast.. worker came to my fenced and locked property and jumped my fence when I was not home for starters.. the no English speaking worker took up my driveway pavers and broke the cement and cut the rebar holding my $35,000 driveway together.. I am furious.. a complaint was filed zjuly 14 and was given to Sam Fucking Pierce.. who is he? He has not called or tried to contact me to correct this issue.. every time I call they say it was escalated to Adam Pierce.. the elusive Sam Pierce.. I called again same answer.. so now I bitch more and they say they will reassign it because he hasn't called me yet.. Comcast I am not giving up on this.. you damaged and trespassed..not acceptable!!! I won't go away that easy..
now as far as the X1 platform FUCK YOU COMCAST.. problems problems and more problems since its inception.. big fuck you! But what do you care Comcast? You could give a flying fuck..
ok, you fucking douche bags. I am/was a customer. When your shit breaks it's not my responsibility to run to you to bring in faulty equipment and then call CS to reinstall. That's your job. Also, you brought this stuff to me to install so when I cancel you need to come get it. Once again, it's not my job to run to you. I know your SC is in some dark part of India but that's your fucking problem, not mine.
We have had ongoing issues with the X1 platform since we got the new boxes to replace our older Legacy series ones. Constant signal issues, from pixilation and audio cutting in and out, to the infamous "one moment please" messages and missing channels. Error codes galore: RDK-03033 and RDK-1000. And the latest issue is a delayed start each morning where I'm staring at a black screen for a minute and a half or longer with "one moment" up in the right hand corner. Today it wouldn't start at all and I had to pull the power cord on the back of the X1 command box to restart the system. Each box box experiences their own issues and the only solution is to pull the power cord and force a restart (which is every 2 to 3 days on average). Netflix runs for 20 minutes then locks up, and then the entire X1 system crashes and restarts. Comcast techs have been out to out house so many times in recent months that we're practically on a first name basis. No one has been able to remedy the problems or find a cause, as each tech simply shows up and looks at their little hand-held device and tells me our signal is fine. I've requested an amplifier numerous times and the techs flatly refuse to install one. The last tech that was here on Monday said he doesn't snake cable lines through ceilings when I asked him to replace a couple older lines. We have (1) X1 DVR command box with (3) smaller "slave" booxes, and also an older DVR, along with internet and voice. We're paying very close to $300 a month for a service that is never working properly and the people you expect to help you don't want to put much effort at all into remedying the situation. Very, very aggravating. But who do we have to turn to? FiOS? Direct TV? They all suck. It's all comes down to finding the one that sucks the least.
This is not internet. This is just a device to make me hate my life
I contacted Comcast re: an ongoing problem, got an apology and was told we'd receive a $70 credit during the next billing cycle. I wrote this down a the time and I also told my spouse. A month later? Nothing. Called Comcast again, got the usual recorded crap ("Would you like to hear about a new blah blah blah?") finally connected to a rep India and was put on hold while "Maria" checked her "resources" (meaning: ask manager what to do). Here's how it went:
Maria: "Oh yes, the rep who helped you didn't process the credit correctly (giggle), so sorry for the trouble, I can help you with this but, er...the credit was for TWENTY DOLLARS!
Me: "Uh, no, it was for $70."
Her: "Please hold again while I check my resources."
Her: "Hello? I am back. My resources and records (her boss) still insist that the amount is $20. I am so sorry for the inconvenience!"
Me: "You're sorry? Look, this is wrong, I know what I was told."
Her: "Sir, because of your bad feelings, I will raise the amount of your credit to
(insert drum roll)
Seriously? Twenty four dollars and eighty four cents??? Based on WHAT???? I mean, this isn't the $70 credit that was promised, but who the heck tacks "84 cents" onto a credit for a crappy Comcast experience? This isn't our first bad Comcast experience either. Sadly, we live in a city where Comcast is the only show in town. We were LIED TO Comcast! I direct this comment to you because I suspect that you have minions who look at sites like this to gauge public opinion. Your individual reps and technicians can be really nice people, but as a corporation you have no SOUL. We pay THROUGH THE NOSE to get a gazillion channels that we don't want plus those we do, and you give is "84 cents".
Comcast began messing with me starting in September 1939. They kept babbling on about how they wanted a "corridor to the sea" and "liebenstraum."
Within a year Comcast had set up it's stores all across Europe and begun the extermination of more than 12 million people. The death toll would continue to climb well into the months of 1944, only to be halted when Comcast centers were discovered in the heart of Germany.
I called Comcrap to change my service and remove TV, as I only wanted Internet service. Comcast representative lowered my bill from $90 to $70 and said I can still keep my television service and my Internet would remain The same. That was fine until the sales representative wasted 30 minutes of my time and purged my modem from their system. After being transferred to technical support to have my modem reconnected, I was informed that a technician would need to come to my home. Let's get one thing straight, my Internet service was fine before I called to lower my bill. Comcrap was unable to provide any additional service until a technician could come to my home IN 5 DAYS!! I spent 2 hours and 20 minutes on the phone just to End up canceling the service permanently. Dear Comcrap you're a horrible company, a protected monopoly utilizing public right away's at the publics expense. I can't wait for the day that the competition crushes you. Or better yet, I can't wait for the day a astroid destroys your corporate headquarters.
We just had a thunderstorm and they said we won't have internet for 12 hours since 9:00pm and they said it will be up at 9:00 am and I don't feel like waiting 12 hours for a service I pay for.
throttles twitch.tv, and when it does, locks the whole house to 10% of what it is capable of. keeps doing it after dozens of net neutrality violations and zero rating claims
My bill (without notice) went up by 75% in a single month. This; on top of the constant shit/slow service, and having to reset my cable box at least 4-5 times a week. I called to cancel my service, and they literally could not direct me to the proper department. Kept getting bounced around for 25 minutes. Finally, I hung up, took my cable box, and went to the Comcast Store and canceled there without a single problem. Moral of the story: IF YOU WANT TO CANCEL YOUR ACCOUNT, GO TO A COMCAST STORE. IT IS MUCH EASIER.
ps: FUCK YOU COMCAST
FUCKIN paying for 300mbs connection and I cant download a single gigabyte file within 30 mins. What the fuck is this shitty company
turned on the tv. tv comes on. cable box comes on. no picture. no audio.
checked all tv's in the house. same problem.
instructions were to "unplug cable boxes and plug them back in"
solution worked, but
what a pita comcast and their technology is...
this same crap keeps happening over and over again.
while the price keeps going up
fees that you can do nothing about keep going up
There is no real alternative.
There is no real competition.
Kind of like the US Government, nothing ever changes. It just keeps getting more expensive and sinking into hell.
I play PS4 and constantly have internet problems constantly get kick of wifi and I'm suppose to have 50 Mbps and get 9 Mbps fuck xfinity you can go suck a dick I call and report and put a ticket in no response no help nothing fuck you id rather waist my money in a casino if would have better wifi
Comcast put a filter on my line at utility post to reduce my signal and cause problems with service and only removed it after I agreed to two year contract and up grade to triple play. I have been customer of Comcast for over 15 years. In March 2017 , I started getting calls from Comcast wanting to come to my house, at the time no problem with service, except every couple of months I had to call and get a refresh or reset signal sent to boxes because of loss of on demand access. At the time only services I was purchasing where TV and internet. Then they started calling me and wanting to send out a technician, I could not see the need when all that was needed was for them to send reset signal. One day I came home and there was a tag on my door that they where there to service my Comcast but I had no appointment and there was no reason for them to be there (I was not home when they were there), they could not have access to my house. I noticed that after that visit my on demand was not working and my TV service was staticky, as well as my wifi was in and out. (I own my own router) I called for reset signal but they refused to send. Because they claimed I was "leaking signal " stated they would not send until a technician came out to check out problem. This was in May 2017, they came out and stated it was a signal problem, I explained what was going on to technician, I had already checked lines in house and it was with Comcast. Not much he argue with my facts. I watch him check lines and it was clearly a problem with Comcast lines. If I had not been on top of him he may have tried to say it was inside. He then went outside. Checked signal comming into house and reported we needed new line to house waited a 5 or 6 weeks for process and completion. During this time crappy service as stated above with no on demand and all other problems related to weak signal from filter that Comcast had applied at utility pole. Also I was using vontage phone service (runs over internet) and after the filter was applied my phone service went to crap, every other word started cutting out, phone conversations where useless. This continued until August 4th 2017 when I completed agreement and installation of new boxes and 2 year contract for triple play. A technician came out to my house for problems after installation of new boxes due to "no signal" he stated new boxes required more signal than old boxes he then went to utility pole and removed filter that Comcast had placed in May of 2017. After removal of filter all services worked again, now have triple play and have to rent their router when mine worked fine. Also I have to call them every week to turn of exfinity hot spot that they keep turning back on from the router I have to rent from them. Clearly the filter was the problem from the start and removal was all that was needed to restore service, but only done after changes to service and plan, by the what happened to "leaking signal " just went away after exfinity triple play service and 2 year contract. Scam, Scam, the FCC should be addressing this scam.
We pay $300 a month for the comcast internet and TV service.
We lose internet for a week..
Guess what? It's the router! Of course!
Send a tech.
Tech arrives nowhere near the time window we were given.
Checks TV cables.
Internet is okay for about 12 hours.
Situation repeats itself.
This has happened 4 different times. The last time the tech only "fixed" the router and hey! Woke up thismorning to even MOREOVER spotty internet. I can't stay on more than 10 mins. $300 a month?
Comcast email has just dropped yet another long letter that I was about to
sign and send. Boom--it disappeared.Again. This is an ongoing problem. I'm
leaving for gmail. Poor or zero customer service.
the tech support people are constantly making changes to deal with the deficiencies of their service and that slows down the connection speed.....what a ripoff ---- there should a negative rating scale
Disconects every day of the week, streaming videos take years, and horrible 3000+ lag for online games. Paying for 25+mbps and getting less than 2mbps on average according to speedtest.net. Sometimes the service will go down conpletely for days on end and they'll send you nothing but a short email notice (and a much longer paragraph about paying your bills). No apology or compensation whatsoever. Their advertised rates are also dishonest, and the price always goes up after a while, year after year. You'd think a filthy rich company like comcast would try spending a little bit on improving their services but NO, they just have to get a monopoly on the internet market and shut out competitors. If ANY other internet service was availible in my area, I would immediately give comcast the finger and walk of, but as a student I'm stuck with their abuse until I graduate and move.
I use the remote, say Seahawks pre season, it takes me to NFL network, miss kickoff. I say KYRO, there is an error.... so I go to a bar with direct TV. Fuck these douches.
It's an annual battle. First they jack their price. Surprise! Then when I can finally carve out the necessary time to deal with them, always more than an hour whether you go in person or call, it's like squeezing blood from a stone to just get a basic package. They seem surprised that I don't actually want to spend more money and buy new channels every year. Last year they even added a channel I never asked for or even heard of. Once I caught it and requested a credit, it was a big "favor" to get the credit. After refusing to wait in line 45 minutes at the store today, I opted for the hour long phone call. When they refused to credit the price increase I asked to speak to a supervisor. After 20 minutes of "on hold" music, they said they would have to call me back. I hate Comcast.
Can't even finish any game on Xbox. I disconnect from games where I play for a rank and every time I am disconnected, I lose much more rank than if I just lose the match. It happens to me every night, I wish I could just switch off this stupid shit.
ive been sitting at
I read about 30-40 of these reviews so I'm simply adding fuel to the fire. Needless to say, I've also been dicked over by Comcast. My bill went from $109 to $279 within the last three months.
I notified Comcast several times about the price increase and suggested I either cancel or switch to another package. I then drove to a Comcast store to change my package. I returned an extra cable box that's no longer needed, which should've given me a discount and I removed the home phone service since they never activated the home phone.
Notwithstanding the fact that I was paying for a home phone, sports channels and a package that all the sudden doubled in price, the three channels I actually watch were "migrated" and there's nothing they could do about the lineup.
Now, I have a shit service, I've called about a dozen times, wasted countless hours of my life dicking around with incompetent fucks from all over the world and on top of all of that bullshit, they've switched me to paperless billing and again increased my rate.
I'm not going to say every single employee was terrible to deal with but I think the company as a whole is a complete joke. Either way, I'm on board with the whole "Fuck Comcast Movement" and hopefully someone at the company reads these threads. I'll be cancelling my service tomorrow.
One piece of advice: Make sure you pay the extra $10 a month so you can cancel at anytime. Also, if you cancel, they'll usually call back with a better offer since most people just bite the bullet and keep paying.
They promised good internet connection, but whenever I want to go onto anything online, it takes a good 2 minutes (about) on average just for anything to load. I can't play anything online because the ping is so tremendously high that I can't even connect to a server without timing out immediately. I actually had to open 5 tabs just to view this page (1 succeeded, the other four are still trying to load it).
Comcast WIFI sucks balls 24/7. They suckered me into a 'sweet deal' and now I'm stuck with shit ass WIFI that totally sucks balls, drops connection consistently! In fact, the only thing consistent about ball sucking Comcast WIFI is that it consistently sucks balls!!! Did I mention that Comcast WIFI sucks balls?
So, in conclusion....FUCK YOU COMCAST!!!!
I fucking hate Comcast/Xfinity with a fiery passion! There aren't words strong enough to even discribe my level of hate for them! My dream is the day the fucking fcc slaps them down with a huge fine, new enforced regulations, & some monetary retribution to all of us that have been cheated by their excessive over taxing, scams, & breach of verbal contracts (and for all the hours we've lost having to deal with their horribly inept agents)!!
really? 120 Mb down BUT 5 Mb UP WTF, TAKES ME A FUCKING HOUR TO UPLOAD A 3 MIN VIDEO, they say on their website that faster internet means better gaming right, NO FUCK THAT DOESNT MATTER HOW FAST YOUR DOWNLOAD IS, IF YOU DONT HAVE A GOOD UPLOAD ITS SHITTY
I recently upgraded my package through a promotion and I was told I would be getting channels in the economy package plus hbo/showtime and 25mbps internet for just ten dollars more.
But I never got those channels and the channels I DID get I previously got for free via antenna!!!!!!
I hope everyone associated with Comcast (except for the customers, not including those who are also employees in this exception) dies of cancer.
Worst connection I've every had in my entire life. Can't even get through a single show. Fuck I hope we can antitrust them into bankruptcy and implement municipal internet as utility. Fuck you Comcast, fuck you
Stupid ass cuckcast. Every day my internet goes out. Everyday I try to play overwatch I'll be fine for a little, then out of nowhere I'm 4000 ping. Comcast sucks. The customer service is hell spawn. Indian bitch or some fucker. Who can't speak every time. FUCK YOU SO MUCH
I HATE COMCAST its stupid and the employees suck. They always make everything so complicated.
These cunts are throttling SlingTV. Do they really think I'll subscribe to their crappy tv service? FUCK YOU, COMCUNTS!
When I call Comcast I feel like I'm part of a Jerky boys episode The people living in the apartment upstairs must think I'm a lunatic
Been a slave to Comcast for 10 months. Right from the get go billing issues.
Last week I received a letter saying I had not paid this months fee.
But I'm on paperless billing and they debit my credit card.
So I phone and get through to Wong ! Oh thank you you for your patience Mr Gary. You know the drill. I explain I'm paperless billing and they say I'm not then how am I getting a credit card statement...And why am I getting a late fee and not getting the poxy discount because I'm paperless. Wong wouldn't have nothing of it and explained they had changed their system and I was nolonger paperless. Despite the fact my Visa card was being charged,
Then yesterday I was disconnected.
Suffice it to say I was on the phone to some other Asian guy for 15 minu