Author: FuckComcast

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Xfinity Status

Is Xfinity Down? Comcast Outage – Uptime Status

There’s a good chance.

Probably

Who cares

Comcast sucks

#comcastoutage

pyeguy20shadghost The internet degenerate (memento mori)@pyeguy20·
2h

#comcastoutage hey do I have to pay for today because I haven't had wifi for most of the day I don't believe I should have to pay for services I'm not getting

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Fati_FarajmandiFatemeh Farajmandi@Fati_Farajmandi·
12h

@Xfinity knows we don’t have choice other than then these days in the bay area, they reduce their customer service, they bumped the price high and worse service ever!!!
#xfinitySucks #xfinityWorseCS #comcastoutage

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savyshawneShawne Hightower@savyshawne·
21h

@XfinitySupport it seems your app does not accurately reflect my shitty internet service #XFINITY #comcastoutage

2
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savyshawneShawne Hightower@savyshawne·
21h

@XfinitySupport it seems your app does not accurately reflect my shitty internet service #XFINITY #comcastoutage

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rodrigo_ghcRodrigo Gonzalez H@rodrigo_ghc·
25 Jun

So, apparently it also happens in south Florida. Being out of service since 11am… #comcastoutage

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outagedetectFing Internet Alert@outagedetect·
23 Jun

🆗 Minor Internet #outage ended: #Comcast in #Texas since 12:10 AM resolved after 4 hours, 15 min, impacting #Spring #Houston

🇺🇸 Get notifications with Fing Desktop
👉 https://get.fing.com?utm_source=alert&utm_medium=twitter&utm_campaign=dropdetect

#comcastcares #Comcastdown #Comcastoutage #Comcastup #night

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outagedetectFing Internet Alert@outagedetect·
23 Jun

🚧 Moderate Internet #outage ongoing: #Comcast in #Virginia since 4:45 PM for 12 hours, impacting #Warrenton #FrontRoyal #RutherGlen +11 areas

🇺🇸 Live map and analysis
👉 https://internet.fing.com/provider/Comcast%20Cable/US/Virginia?utm_source=alert&utm_medium=twitter&utm_campaign=dropdetect

#comcastcares #Comcastdown #Comcastoutage #nointernet #night

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outagedetectFing Internet Alert@outagedetect·
23 Jun

🚧 Minor Internet #outage ongoing: #Comcast in #Texas since 12:10 AM for one hour, 15 min, impacting #Spring

🇺🇸 Live map and analysis
👉 https://internet.fing.com/provider/Comcast%20Cable/US/Texas?utm_source=alert&utm_medium=twitter&utm_campaign=dropdetect

Retweet if still down for you as well
#comcastcares #Comcastdown #Comcastoutage #nointernet #night

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outagedetectFing Internet Alert@outagedetect·
23 Jun

⚡ Minor Internet #outage detected: #Comcast in #Texas since 12:10 AM, impacting #Spring

🇺🇸 Live map and analysis
👉 https://internet.fing.com/provider/Comcast%20Cable/US/Texas?utm_source=alert&utm_medium=twitter&utm_campaign=dropdetect

Retweet if down for you too
#comcastcares #Comcastdown #Comcastoutage #nointernet #night

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outagedetectFing Internet Alert@outagedetect·
23 Jun

🚧 Minor Internet #outage ongoing: #Comcast in #Virginia since 4:45 PM for 6 hours, impacting #Warrenton #FrontRoyal #RutherGlen +9 areas

🇺🇸 Live map and analysis
👉 https://internet.fing.com/provider/Comcast%20Cable/US/Virginia?utm_source=alert&utm_medium=twitter&utm_campaign=dropdetect

#comcastcares #Comcastdown #Comcastoutage #nointernet #PrimeTime

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outagedetectFing Internet Alert@outagedetect·
22 Jun

🚧 Minor Internet #outage ongoing: #Comcast in #Virginia since 4:45 PM for one hour, impacting #Warrenton #FrontRoyal #RutherGlen +5 areas

🇺🇸 Live map and analysis
👉 https://internet.fing.com/provider/Comcast%20Cable/US/Virginia?utm_source=alert&utm_medium=twitter&utm_campaign=dropdetect

#comcastcares #Comcastdown #Comcastoutage #nointernet

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outagedetectFing Internet Alert@outagedetect·
22 Jun

⚡ Minor Internet #outage detected: #Comcast in #Virginia since 4:45 PM, impacting #FrontRoyal #RutherGlen #Warrenton +5 areas

🇺🇸 Live map and analysis
👉 https://internet.fing.com/provider/Comcast%20Cable/US/Virginia?utm_source=alert&utm_medium=twitter&utm_campaign=dropdetect

Retweet if down for you too
#comcastcares #Comcastdown #Comcastoutage #nointernet

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jakleintalentJKleinTalentProDemocracy@jakleintalent·
22 Jun

@comcast @XfinitySupport @Xfinity how do we get some customer svc? Service down for 16 hours; power back on for 14 hours. Can't speak to anyone? What's story in 94602? #xfinityoutage #comcastoutage

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jakleintalentJKleinTalentProDemocracy@jakleintalent·
22 Jun

Hi @comcast - we’ve had power back for 16 hours but no internet/phone/tv and no way to learn more. What’s going on? #comcastoutage

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mudhudMichele Hudson@mudhud·
22 Jun

A @AppleHomeKitUS house is pretty lame when @comcast can’t get the internet connection back up for nearly 24 hours now. #xfinityoutage #comcastoutage #sancarloscomcastoutage

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GrilledCheezyLoquacious C@GrilledCheezy·
22 Jun

Hey @Xfinity @XfinitySupport @comcast, next time you have "a planned outage" projected to last more than 3 hrs how 'bout, oh... I don't know... perhaps LET PEOPLE KNOW ABOUT IT SO WE CAN PLAN AHEAD? Jesus. #xfinityoutage #comcastoutage #remotework #WorkFromHome

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outagedetectFing Internet Alert@outagedetect·
22 Jun

🆗 Moderate Internet #outage ended: #Comcast in #Indiana since 4:35 AM resolved after 20 min, impacting #Chesterton #LaPorte #MichiganCity +1 areas

🇺🇸 Get notifications with Fing Desktop
👉 https://get.fing.com?utm_source=alert&utm_medium=twitter&utm_campaign=dropdetect

#comcastcares #Comcastdown #Comcastoutage #Comcastup #night

Reply on Twitter 1539533975533891584Retweet on Twitter 1539533975533891584Like on Twitter 1539533975533891584
outagedetectFing Internet Alert@outagedetect·
22 Jun

⚡ Moderate Internet #outage detected: #Comcast in #Indiana since 4:35 AM, impacting #Chesterton #LaPorte #MichiganCity +1 areas

🇺🇸 Live map and analysis
👉 https://internet.fing.com/provider/Comcast%20Cable/US/Indiana?utm_source=alert&utm_medium=twitter&utm_campaign=dropdetect

Retweet if down for you too
#comcastcares #Comcastdown #Comcastoutage #nointernet #night

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outagedetectFing Internet Alert@outagedetect·
22 Jun

🆙 Moderate Internet #outage ended: #Comcast in #Indiana since 1:10 AM resolved after 2 hours, impacting #MichiganCity #LaPorte

🇺🇸 Get notifications with Fing Desktop
👉 https://get.fing.com?utm_source=alert&utm_medium=twitter&utm_campaign=dropdetect

#comcastcares #Comcastdown #Comcastoutage #Comcastup #night

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Customer Service

The Completely Un-Official Comcast Customer Care Guide

comcast-customer-service-guide

Source: http://www.broadbandsearch.net

Categories
Customer Service

Comcast Confessions: A Response to “The Recorded Call”

After shit hit the fan when Ryan Block’s recorded Comcast customer service call went viral, The Verge responded with a series of interviews, here’s an excerpt:

[The rep who spoke to Block] was placed on leave, pending investigation. His desk is still set up, which means he still works for us. Yes, he is a good salesperson. I mean if you don’t have stellar numbers, you get fired. One of the issues with [the recorded call] is he actually did his job, just went WAY overboard with it. According to our retention handbook, he did not violate any of the things that can end your employment.

-Retention supervisor, 2012-present, Colorado

For more shocking stories from the Comcast Customer Service trenches, read the full article over at the Verge

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Customer Service

Xfinity Customer Service Chat