Once you are able to talk to someone you are in Mexico, and they sure as hell don`t understand what`s being said to them or care for that matter. GREAT CUSTOMER SERVICE. Just as bad going to the local office.
There’s nothing on here about how often everything crashes, and that really disappoints me.
Worst Company in America
Scam Company with most unreliable service and even Worst Customer Service.
Comcast sure enough has a monopoly and they take forever to get technicians on the phone and most of the time the technicians don’t even really know what the hell they’re talking about or they speak terrible English…. However, 90% of all the calls they recieve are from people who haven’t got the slightest clue what they are talking about and they call Comcast when the problem can be easily solved by just unplugging the cable modem from the wall and then plugging it back in.
The only time you need to call Comcast is when the the up/down link lights aren’t on because then that’s a sign that Comcast can’t connect to the box itself and thus your problem is either a wire issue which can be checked by following the cable line from the back of the modem and tracing it as far back as possible until it leaves the house and up to the pole. If there is no break in that line in any place then the problem is over the poles and you need to just sit back and relax. It takes Comcast 2 hours to answer there phones because they you most likely calling to report a problem like an issue with your Gmail address which they don’t control and they’re bogged down by every other person doing the same thing so in order to save money they probably just put you on hold for as long as possible because chances are the issue will resolve itself within an hour of the call if it is a problem on their end or you’ll get tired and hang up so they don’t have to waste more time telling you that you’re actually looking for Google’s help and not theirs.
I’ve had Comcast for 15 years and I can count on one hand the number of times my service has been down for more than 2 hours and it was almost never Comcast’s fault. It’s usually a disconnected eternet wire or unplugged modem but hardly ever has it been something Comcast had to come fix and I know this because of my knowledge of working with computers and setting up networks in general. Outside of storms which brought down the lines and required Comcast’s response, I have never had an issue which wasn’t resolved by restarting the modem, tracing cables, or waiting a half hour…. Comcast charges an arm and a leg because you assholes don’t know how to fucking trooubleshoot simple ass shit!
You are wrong. I’ve had comcast for 15 months and it’s been down at least six times, not to mention me having to unplug one of the boxes to reset it every day for three months before I was ready to deal with them again. The service goes out every couple of weeks, nothing changes here at the house, so how is that not their fault? You are right, though, I’ve learned to just wait a day or two and let them fix their own problems…like their system suddenly not recognizing us as a customer. Currently, TV has been out for three days… on one of three TV,s but the app says there is a cable outage in the area…guess I’m too stupid to figure out why it’s only out on one TV, even after I unplug the box (dont worry, I also plug it back in after a minute). Never had any issues with ATT…wish they were available here
Shut up, thats why i have had to have comcast come out 5 times within the last month right? They are utter garbage and it is literally common practice to take a week to come out and take care of an issue. My internet is completely down at the moment (orange flashing light on the modem) and after being on hold for two hours the best they can do is wed. Which is 4 days from now, we have people working from home and i have school and school work that needs to be done and turned in, there is no excuse especially during a pandemic.
omg!!! I swear the conflicts in the workd would be resolved if they had to deal with #hatecomcast #xfinity #nochoices
Stuck in a 3 year business contract paying 90 a month for dial up speed internet. Or I could pay 2500 for early termination. Salesman was not honest and customer service is absolutely useless!
Their website is ironically incredibly slow and not at all user friendly. I just tried to connect to live chat with an agent, and the website crashed and disconnected three times in a row. Someone has to take this company down.
9 replies on “Comcast Memes”
Once you are able to talk to someone you are in Mexico, and they sure as hell don`t understand what`s being said to them or care for that matter. GREAT CUSTOMER SERVICE. Just as bad going to the local office.
There’s nothing on here about how often everything crashes, and that really disappoints me.
Worst Company in America
Scam Company with most unreliable service and even Worst Customer Service.
Comcast sure enough has a monopoly and they take forever to get technicians on the phone and most of the time the technicians don’t even really know what the hell they’re talking about or they speak terrible English…. However, 90% of all the calls they recieve are from people who haven’t got the slightest clue what they are talking about and they call Comcast when the problem can be easily solved by just unplugging the cable modem from the wall and then plugging it back in.
The only time you need to call Comcast is when the the up/down link lights aren’t on because then that’s a sign that Comcast can’t connect to the box itself and thus your problem is either a wire issue which can be checked by following the cable line from the back of the modem and tracing it as far back as possible until it leaves the house and up to the pole. If there is no break in that line in any place then the problem is over the poles and you need to just sit back and relax. It takes Comcast 2 hours to answer there phones because they you most likely calling to report a problem like an issue with your Gmail address which they don’t control and they’re bogged down by every other person doing the same thing so in order to save money they probably just put you on hold for as long as possible because chances are the issue will resolve itself within an hour of the call if it is a problem on their end or you’ll get tired and hang up so they don’t have to waste more time telling you that you’re actually looking for Google’s help and not theirs.
I’ve had Comcast for 15 years and I can count on one hand the number of times my service has been down for more than 2 hours and it was almost never Comcast’s fault. It’s usually a disconnected eternet wire or unplugged modem but hardly ever has it been something Comcast had to come fix and I know this because of my knowledge of working with computers and setting up networks in general. Outside of storms which brought down the lines and required Comcast’s response, I have never had an issue which wasn’t resolved by restarting the modem, tracing cables, or waiting a half hour…. Comcast charges an arm and a leg because you assholes don’t know how to fucking trooubleshoot simple ass shit!
You are wrong. I’ve had comcast for 15 months and it’s been down at least six times, not to mention me having to unplug one of the boxes to reset it every day for three months before I was ready to deal with them again. The service goes out every couple of weeks, nothing changes here at the house, so how is that not their fault? You are right, though, I’ve learned to just wait a day or two and let them fix their own problems…like their system suddenly not recognizing us as a customer. Currently, TV has been out for three days… on one of three TV,s but the app says there is a cable outage in the area…guess I’m too stupid to figure out why it’s only out on one TV, even after I unplug the box (dont worry, I also plug it back in after a minute). Never had any issues with ATT…wish they were available here
Shut up, thats why i have had to have comcast come out 5 times within the last month right? They are utter garbage and it is literally common practice to take a week to come out and take care of an issue. My internet is completely down at the moment (orange flashing light on the modem) and after being on hold for two hours the best they can do is wed. Which is 4 days from now, we have people working from home and i have school and school work that needs to be done and turned in, there is no excuse especially during a pandemic.
omg!!! I swear the conflicts in the workd would be resolved if they had to deal with #hatecomcast #xfinity #nochoices
Stuck in a 3 year business contract paying 90 a month for dial up speed internet. Or I could pay 2500 for early termination. Salesman was not honest and customer service is absolutely useless!
Their website is ironically incredibly slow and not at all user friendly. I just tried to connect to live chat with an agent, and the website crashed and disconnected three times in a row. Someone has to take this company down.